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Advanced diagnostics and trouble shooting
GECB-LV Advanced diagnostics and trouble shooting
Authorization Date: Running on PCB: GECB-LV: GBA26800NR or higher Software Version:
GAA30780EAL
Document Revision: Date 2014-04-11
Author
Page
M. TOUTAOUI
74
Comment Document replaces GAA25PJ_ADT
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CONTENTS 1.
Flow chart ....................................................................................................................................................... 4 1.1 STEP 1: ELEVATOR STATUS CHECK.................................................................................................................. 5 1.2 STEP 2: VISUAL CHECK: SERVICE PANEL ......................................................................................................... 5 1.3 STEP 3: FAILURE GROUP SELECTION ............................................................................................................... 6 1.4 STEP 4: FAILURE HANDLING USING OFT .......................................................................................................... 7 2 Visual check ................................................................................................................................................... 8 2.1 SERVICE PANEL STATUS DISPLAY .................................................................................................................... 8 2.2 SERVICE PANEL KEY DESCRIPTION .................................................................................................................. 9 2.3 SERVICE PANEL: BUTTONS ........................................................................................................................... 10 3 Failures handling using OFT ...................................................................................................................... 11 3.1 INFO MESSAGES .......................................................................................................................................... 12 3.2 ELEVATOR IS BLOCKED ................................................................................................................................. 13 3.2.1 Failures related to the CAR AND HOISTWAY DOOR ...................................................................... 13 3.2.2 Failures related to the SAFETY CHAIN ............................................................................................ 16 3.2.3 Failures related to TEMPERATURE ................................................................................................. 21 3.2.4 Failures related to the CAR LIGHT ................................................................................................... 22 3.2.5 Failures related to EMERGENCY POWER OPERATION (EPO) ..................................................... 22 3.3 ELEVATOR MALFUNCTION: CAR IS RUNNING WITH FAILURE .............................................................................. 23 3.3.1 Failures related to the CAR AND HOISTWAY DOOR ...................................................................... 23 3.3.2 Failures related to the COMMUNICATION ....................................................................................... 25 3.3.3 Failures related to the HOISTWAY SIGNALS .................................................................................. 27 3.3.4 Failures related to SHUT DOWN ...................................................................................................... 34 3.3.5 Failures related to REMOTE SERIAL LINK ...................................................................................... 35 3.3.6 Failures related to the DRIVE ........................................................................................................... 37 3.3.7 Failures related to LOAD WEIGHING ............................................................................................... 39 3.3.8 Failures related to RESCUE ............................................................................................................. 40 3.3.9 Information for ENGINEERING ONLY .............................................................................................. 47 3.4 ELEVATOR FAILURES DURING INSTALLATION OR MAINTENANCE ....................................................................... 49 3.4.1 Failures related to wrong HARDWARE ............................................................................................ 49 3.4.2 Failures related to PARAMETER SETUP ......................................................................................... 49 3.4.3 Failures related to SOFTWARE UPDATE ........................................................................................ 50 3.4.4 Failures related to LEARN RUN ....................................................................................................... 50 3.4.5 Failures related to NORMAL RUN .................................................................................................... 51 3.5 EVENT LOGGING SUBCODES......................................................................................................................... 53
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Appendix ....................................................................................................................................................... 55 4.1 SERVICE PANEL ........................................................................................................................................... 55 4.1.1 Key lock............................................................................................................................................. 55 4.1.2 Graphical symbol overview ............................................................................................................... 56 4.2 GECB-LV INTERFACES ................................................................................................................................ 61 4.3 GECB SETUP .............................................................................................................................................. 62 4.3.1 Setup allowed Mask .......................................................................................................................... 62 4.3.2 Enable Mask ..................................................................................................................................... 63 4.3.3 Cut call Mask..................................................................................................................................... 64 4.3.4 Card Reader Mask ............................................................................................................................ 65 4.3.5 Position Indicator setup ..................................................................................................................... 66 4.3.6 ELD setup ......................................................................................................................................... 67 4.3.7 Floor Display ..................................................................................................................................... 68 4.3.8 Edit Display ....................................................................................................................................... 69 4.3.9 Store Display ..................................................................................................................................... 70 4.3.10 Default Display.............................................................................................................................. 71 4.3.11 Rescue Menu................................................................................................................................ 72 4.4 REMOTE STATIONS ...................................................................................................................................... 73 4.4.1 RS functionality test .......................................................................................................................... 73 4.4.2 Search I/O address ........................................................................................................................... 74
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1. Flow chart
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1.1 Step 1: elevator status check
1.2 Step 2: visual check: Service Panel
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1.3 Step 3: failure group selection
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1.4 Step 4: failure handling using OFT
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2 Visual check 2.1 Service Panel status display SDI - Speed and Direction Indicator DZI – Door zone Indicator PI - Position Indicator Signal Status
DZ EG
es DW DFC dob dol grp NOR ddo chc
MAIN .Construction.... Startup Test ...OK.. .
Service Status Symbol Trapped Passenger Alarm Battery Status Symbol Key lock Symbol
Menu Softkeys
SDI
DZI
Shows the speed and direction of the car as measured by the encoder inputs located on GECB_II. The maximum value is defined by the parameter SDI-Max. DZ: The car is within the doorzone. dz: The car is outside the doorzone
Battery
Battery is charging. Rescue is possible. Battery is fully charged. Rescue is possible. Battery fault. Rescue is not possible. Check Battery and BCB.
Service
Service notification for Gateway is ON (blanc) Service notification for Gateway is OFF
Trapped Passenger Alarm PI
The Trapped Passenger Alarm (TPA) button was pushed. (blanc) No TPA active. EG: 00:
The display of the Car Position Indicator is shown in inverted style. If the Position Indicator Setup is not valid, a floor counter is displayed in non-inverted style.
Signals
DW: es:
Logically active inputs are displayed in uppercase inverted style. Inactive inputs are displayed in lowercase normal style.
Menu
The name of the shown menu is displayed in the first line in uppercase. The selected menu function is highlighted in inverted style. Push the softkey OK to activate this menu function.
Softkey
In the bottom area, up to three softkeys can be shown. The name and functionality of these softkeys are context sensitive and depend on the selected function.
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2.2 Service Panel key description
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2.3 Service Panel: buttons Button
Name
Description
CCTL
Car Call to Top Landing
This button enters a car call to the top floor. Only available in normal operation.
CCBL
Car Call to Bottom Landing
This button enters a car call to the bottom floor. Only available in normal operation.
CCTL+CCBL (> 1 sec)
Start a Correction Run
If the buttons CCTL+CCBL are pushed for longer than 1 second, the system will perform a correction run. Outside 1LS/2LS, the direction of the COR can be defined by the order in which CCTL/CCBL is pressed.
CHCS
Cancel Hall Call Switch
This button disables the hall calls. If activated, the car parks with opened doors (except if DDO is activated). If active, the status display shows “CHC”. If inactive, the status display shows “chc”.
DDO
Disable Door Operation
This button disables door operation. If active, the status display shows “DDO”. If inactive, the status display shows “ddo”.
Up
Within the menu, this button moves the menu selection up by one row.
Down
Within the menu, this button moves the menu selection down by one row.
END
End
Only applicable for GCS222MRL, not for GCS222LVA: When this button is pushed, the menu function is left and the main menu is displayed. When this button is pushed for longer than 2 seconds, a new initialization of the SP is performed.
(softkeys)
Context sensitive
The meaning of the three softkeys depends on the currently active menu function and is shown in the lowest line of the display just above the corresponding button.
BRB1
Brake Release Button
When this button is pushed, the RESCUE function is activated.
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3 Failures handling using OFT
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3.1 Info Messages The following messages are accessible in the Main Menu GECB – Menu. Please use “Shift Key UP”. Info Message CAN-Drv ICD: nn
drive stop itslf Stop on:
DZ /RUN /RN LV IPU/IPD UIS/DIS
Operat:
FCL DCL SAPB-IL FCL-UD FCL-SB FCL-CP DCL+BSM
Comment CAN drive with ICD number (DRV-TYP < 100) used Stop Signal (parameter DRV-TYP < 100) > (parameter LV-MOD, DRV-TYP ≥ 100) > > > > > > used Operation Mode > (parameter OPERAT, EN-BSM) > SAPB-CC > > > > >
CAN car: yes/no/dis> available / not available / disabled (DIS-CAN) CAN group: yes/no/dis> available / not available / disabled (DIS-CAN) DBP : yes > Door Bypass enabled? no > (ADO or RLV enabled: parameter EN-ADO, EN-RLV) # RSL’s: 1 3 Board:
CarIO:
GECB-EN GECB-AP GECB-II LCB_IIC GECB_LV
> Number of RSL links. “3” is displayed if the GECB-IO board physically > supports 3 links and the parameter RSL-TYP=1 is set. Otherwise “1” is displayed. > Type of GECB IO Board. > > > >
TOCB > Type of CARIO board (for LVA, ACD4) CSPB > COPG >
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3.2 Elevator is blocked 3.2.1 Failures related to the CAR AND HOISTWAY DOOR
DoorBridge
“blinking message”: 0302
DW or DFC input has not been low while the door was opened. Possible reason Bridged door lock.
What to do
check safety chain This event is stored into EEPROM so that the ONLY way to bring the elevator into operation again is by using INS or performing DCS run.
Switch INS
“blinking message”
Elevator is taken out of service. Possible reason Landing door was opened for longer than 4 seconds or the car door is bridged
What to do This event is stored into EEPROM so that the ONLY way to bring the elevator into operation again is by using INS.
OpMode DTC
Event number:0102
The door time protection for closing is exceeded. Possible reason door was not able to close (missing DCL, DFC, DW or GDS) within timeout
What to do check the related DCL (694) setup RDCL (695) DOOR, REAR DTC-T
OpMode DTO
Event number:0103
The door time protection for opening is exceeded. Possible reason door was not able to open (missing DOL) within timeout
check the related setup
OpMode DCP
What to do DOL (000) RDOL (544) DOOR, REAR DTO-T Event number:0104
The delayed car protection (DCP) time is exceeded. Possible reason car was not able to answer a call within timeout (e.g. door was held open manually)
What to do check the related setup: DCP-T
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Failures related to the CAR AND HOISTWAY DOOR (continued)
PDS active
Event number:0106
The partition door switch is opened Possible reason PDS is opened
What to do check the related setup: PDD
/DFC in FR
(784) Event number:0211
The car door has been opened during Fast Run Possible reason DFC (door fully closed) input signal is missing
What to do check the signal DFC
/DFC in SR
Event number:0212
The car door has been opened during Slow Run Possible reason DFC (door fully closed) input signal is missing
What to do check the signal DFC
/DW in FR
Event number:0237
The landing door has been opened during Fast Run Possible reason DW input signal is missing
What to do check the signal DW
/DW in SR
Event number:0238
The landing door has been opened during Slow Run Possible reason DW input signal is missing
What to do check the signal DW
/ES with ][ Event number:0239 The TES or PES button was pushed without seeing a prior “/DW in FR” or “/DW in SR” event. If a prior “/DW in FR” or “/DW in SR” event is seen, then that would be an indication of the normal procedure to enter the hoistway, so is not reported.
/DW > 5min
Event number:0240
The DW signal is missing for 5 minutes, but no HAD and no DTC was detected.
/DFC > 5min
The DFC signal is missing for 5 minutes, but no HAD and no DTC was detected.
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Event number:0241
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Failures related to the CAR AND HOISTWAY DOOR (continued) /MD in FR The safety chain opened at MD/AES dur-ing a run while accelerating or at constant velocity.
Event number:0277 LCB_IIC MD/AES=1
Event number:0278 LCB_IIC MD/AES=1
/MD in SR
The safety chain opened at MD/AES dur-ing a run while decelerating
/MD > 5min
Event number:0279 LCB_IIC The MD/AES signal is missing for 5 minutes, but no HAD and no DTC was detected. MD/AES=1
MPD
Motor Protection Device was active
Event number:0281 LCB_IIC
DOL alw.on
Event number:0304
The front door open limit is detected. Possible reason DOL was active (low) while the door was fully closed. This event is also logged when the fuses of the door system are burned. This event is not logged within the first 40 seconds after system startup.
What to do Check the event log to find out DOL whether the front or the rear door signal is wrong Check the door fuses Check 24V power supply
RDOL alw.on
(000)
Event number:0307
The rear door open limit is detected. Possible reason RDOL was active (low) while the door was fully closed. This event is also logged when the fuses of the door system are burned. This event is not logged within the first 40 seconds after system startup.
What to do Check the event log to find out RDOL (544) whether the front or the rear door signal is wrong Check the door fuses Check 24V power supply
DCL in [ ]
Event number:0301
Door close limit was active is activated. Possible reason DCL was active while the door was fully opened
check the related setup:
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What to do DCL (694) RDCL (695)
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Failures related to the car and hoistway door (continued)
Hwy Access
Event number:0306
Elevator is taken out of service. Possible reason Landing door was opened or the car door is bridged
What to do This event is stored into EEPROM so that the ONLY way to bring the elevator into operation again is by using INS.
DS bypass
Event number:0107
Failure related to door switch bypass Possible reason Malfunction of Disable Door Switch Relays (DDSR) for Generic Firemen Service.
What to do Check the related setup: DDSRC (970)
3.2.2 Failures related to the SAFETY CHAIN
SE-Fault
“blinking message”:0205
The start enable signal is missing Possible reason The car cannot start due to missing SE-signal The input 2
nd
What to do Check the door bypass
2SE-Fault
“blinking message”:0244
Start Enable opened (e.g. active BID).
/ES in FR
Event number:0202
The emergency stop signal is detected. Possible reason ES-input was activated during Fast Run
What to do Check the switches and contacts leading to ESinput
/ES in SR
Event number:0203
The emergency stop signal is detected. Possible reason ES-input was activated during Slow Run
What to do Check the switches and contacts leading to ESinput
SCO in FR
Event number:0282
The safety chain opened at SC_OUT during a run while accelerating or at constant velocity (LVA).
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Failures related to the safety chain (continued)
SCO in SR
Event number:0283
The safety chain opened at SC_OUT during a run while decelerating (LVA)
No SCO
blinking message 0284
The safety chain stayed open at SC_OUT for longer than 5 seconds (LVA). Possible reason In Low Overhead Installations (OHLOW),
What to do
check KS contact
SCO ETSD Event number:0285 The safety chain opened between DFC and SC_OUT within the first step ETSD zone, as indicated by ET_P1 and ET_P2 Possible reason What to do verify Drive ETSD settings, LVA The safety chain opened between DFC and “ETP Spe %DutySpe” and PX2.1=4 or 5 SC within the first step ETSD zone “ETP2 Spe %Duty” ET_P1(1257) verify ET_P1-4 sensor ET_P2(1258) adjustment ET_S1(1259) ET_S2(1260) ET_P3(1261) ET_P4(1262) ET_S3(1263) ET_S4(1264)
MroDirHeavy
Event number:0286
During MRO, a rescue run into the heavy direction was started (Penthouse Rescue): MRO-DIR
BSR Fault
Event number:0287
The brake switch relay is stuck ( Possible reason BSR/RR contacts inconsistent
What to do Check BSR operation Related setup: Check RR operation LVA-TYP
BSR/RR Flt
“blinking message”
BSR/RR contacts inconsistent Possible reason BSR/RR contacts inconsistent
What to do Check BSR operation Related setup: Check RR operation LVA-TYP
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Failures related to the safety chain (continued)
DBP: dfc_SE
Event number:0300
Failure related to door bypass Possible reason While the door was opening or fully opened, the door bypass was found to be inactive (DFC low or SE high)
What to do Check the related EN-RLV, setup: EN-ADO
“blinking message”:0303
DBP-Fault!
Two correction runs have been performed in sequence Possible reason Two correction runs have been performed in sequence. This can occur if no door zone is detected after having stopped. The reason for that can be a defective LVCrelay. This event is stored into EEPROM so that the ONLY way to bring the elevator into operation again is by using INS.
Check LVC-relay
What to do EN-RLV, DRV-TYP
SP: en.DBP!
Event number:0318
ADO or /& RLV must be enabled via SP menu (installation without SVT): EN-ADO, EN-RLV DoorBridge Event number:0302 DW or DFC was not low during the last door cycle, which means that the safety chain is bridged or the Door Bypass is defect. This fault is remembered even if the power is lost. →To clear the fault, switch to ERO and back to NOR. Then the car will automatically move to the floor where the fault was detected and opens the door. → When the above method is not possible (e.g. if the Allowed Mask was wrong programmed before), perform a DCS run. Possible reason What to do remove the bridge the safety chain is bridged
the Door Bypass is defect
check the door bypass
FSO Rly Err
“Blinking message”:0253
When the inconsistency is detected for front SO relay Possible reason When the inconsistency is detected for front SO relay
What to do When the inconsistency is detected for front SO relay Check IO FDZ(1195), FSO(1197) and CHK_SO(1196)
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Failures related to the safety chain (continued)
RSO Rly Err
“Blinking message”:0254
Not implemented
LBG/CSP-2
“blinking message”
Light beam gate /car sill protection is active Possible reason Light Beam Gate has been active.
What to do check the related setup: LBG (967, 968)
No 110Vac Event number:0225 Power supply is dead for 5 seconds. This event is logged when only the 110VAC is dead and also when the controller is powered off Possible reason What to do Power supply is dead for 5 seconds
check the missing voltage No 110VAC! No 48VDC!
“blinking message”
The power supply of the safety chain is missing. Possible reason The power supply of the safety chain is missing.
What to do check the connections check the fuses EEC bypass
Event number:0108
Failure related to emergency exit contact bypass Possible reason Malfunction of Disable Emergency Exit Contact Relay (DEMERC) for Generic Firemen Service.
What to do Check the related setup: DEMERC (971)
TCI-Lock
The sequence to leave TCI-mode was not correctly followed: Possible reason
The sequence to leave TCI-mode was not correctly followed:
What to do The correct sequence is: 1. Operate TES 2. Open door 3. Leave car roof 4. Switch TCI off 5. Release TES 6. Close door
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Failures related to the safety chain (continued) ETSC Fault Emergency Terminal Slowdown Circuit has failed. PX2.1=2 ; UP(576) ; DN(577)
Event number:0242
Event number:0243
ETSC Block
System is blocked after ETSD Failure to prevent further runs: PX2.1=2 ; UP(576) ; DN(577)
/UIB/DIB FR
Event number:0245
The safety chain opened at UIB or DIB during a run while accelerating or at constant velocity.
/UIB/DIB SR
Event number:0246
The safety chain opened at UIB or DIB during a run while decelerating.
/UIB/DIB>30
Event number:0247
The safety chain stayed open at UIB or DIB for longer than 5 seconds. Possible reason
What to do
Low Overhead installations (OHLOW).
Check KS contact ES Wiring
“blinking message”:0248
ES Safety chain wiring fault Possible reason
What to do Check the safety chain wiring. After correction of the wiring the error is cleared by switching off/on
PES not wired in series
SAF Wiring
“blinking message”:0249
SAF Safety chain wiring fault (DS/GS not wired in series) Possible reason SAF Safety chain wiring fault (DS/GS not wired in series)
What to do check safety chain wiring. After correction of the wiring the error is cleared by successful door operation or by unlocking the landing door. For GCS222MRL, the SP function “Tools – Safety Wiring” must be executed. 6LS-TYP!
“blinking message”:0250
Wrong parameter “6LS-TYP” Possible reason What to do The parameter “6LS-TYP” at GECB has a Check GECB Parameter “6LS-TYP” different value than the parameter “6LS-TYP” Check Drive parameter “6LS-TYP” at the drive.
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Failures related to the safety chain (continued) RBU-Selftst Self-test of Rope Brake has failed (i.e. lasted longer than 5 seconds). Car is blocked until TCI/ERO is switched.
Event number:0617 RBTC (1029) RBTE (1028)
RBU-Fault Rope Brake has detected over speed. Car is blocked until TCI/ERO is switched or the controller is switched off
Event number:0618 RBTC (1029) RBTE (1028)
No UIB DIB
blinking message
The safety chain stayed open at UIB and DIB for longer than 5 seconds Possible reason The safety chain stayed open at UIB and DIB for longer than 5 seconds.
What to do In Low Overhead Installations (OHLOW), check KS contact SOS up
Event number:0612 SOSU (1054) HWY-TYP
SOS down
Event number:0613 SOSD (1054) HWY-TYP
Safety Operated Switch Up triggered Safety Operated Switch Down triggered
3.2.3 Failures related to TEMPERATURE
1TH-Fault
“blinking message”:0222
Failure related to thermal contact 1 Possible reason The DBR-contact connected to the input 1TH is opened.
What to do
The drive is powered down to allow cooling.
2TH-Fault
“blinking message”:0223
Failure related to thermal contact 2 Possible reason One of the contacts connected to 2TH is opened.
What to do
The drive is powered down to allow cooling.
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3.2.4 Failures related to the CAR LIGHT
“blinking message”
Car Light
Failure related to car light switch Possible reason Car Light Relay on top of car is dropped.
What to do Check the car light relay/related setup: CLR (1000)
NoCarLight
Event number:0113
The light within the car has failed.
3.2.5 Failures related to EMERGENCY POWER OPERATION (EPO)
EPO shutd.
Event number:0101
Car is shut down due to emergency power operation (EPO) Possible reason car is not able to run during EPO; the next car is allowed to recover
check the related setup:
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What to do NU (017) NUSD (018) NUSG (019)
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Advanced diagnostics and trouble shooting
3.3 Elevator malfunction: car is running with failure 3.3.1 Failures related to the CAR AND HOISTWAY DOOR
Stuck DCB
Event number:0109
Door Close Button contact permanent active Possible reason
What to do
DCB contact permanent active
Check the related setup: DCB (003)
Stuck RDCB
Event number:0110
Rear Door Close Button contact permanent active Possible reason
What to do
RDCB contact permanent active
Check the related setup: DCB (547)
FDOOR stuck
Event number:0321
RDOOR stuck
Event number:0322
GDS noPull
Event number:0314
Front door is stuck reversing over and over again Rear door is stuck reversing over and over again Gate Door Switch relay not pulled Possible reason
What to do
GDS relay not pulled
Check the relay and the wiring
GDS noDrop
Event number:0315
Gate Door Switch relay not dropped Possible reason
What to do
GDS relay not dropped
Check the relay and the wiring
GSM Ferror
Event number:0319
Gate Switch Monitoring input error front door Possible reason
What to do
GSM input error front door
Check GSM signal
GSM Rerror
Event number:0320
Gate Switch Monitoring input error rear door Possible reason GSM input error rear door
What to do
Check GSM signal
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Failures related to the CAR AND HOISTWAY DOOR (continued)
ABL Abort
Event number:0235
Advanced Brake Lift was aborted Possible reason What to do EN-ABL=1, Advanced Brake Lift was aborted because Check the related setup DRV-TYP=1 the door was not fully closed 10 seconds after the brake was lifted
Stuck CB
Event number:0111
Stuck HB
Event number:0112
FDOOR /Deen
Event number:0323
Car Call Button contact permanent active Hall Call Button contact permanent active
disable PowerSave mode after deenergized front door could not kept closed
RDOOR /Deen
Event number:0324
disable PowerSave mode after deenergized rear door could not kept closed
Stuck WDCB
Event number:0124
Wheel Chair Door Close Button contact permanent active: WDCB(1167)
Stuck RWDCB
Event number:0125
Rear Wheel Chair Door Close Button contact permanent active: RWDCB(1171) Ext LV Err The external door zone sensor X1LV or X2LV was active outside of a door zone: X1LV (1039) ; X2LV (1040)
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Event number:0317
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3.3.2 Failures related to the COMMUNICATION
DOOR sync
Event number:0308
Multidrop synchronization error Possible reason
What to do
Multidrop synchronization error
Check the Multidrop communication
DOOR adr
Event number:0309
Multidrop unused message origin Possible reason
What to do
Multidrop unused message origin
Check the Multidrop communication
FDOOR chk
Event number:0310
Multidrop front door checksum error Possible reason
What to do
Multidrop front door checksum error
Check the Multidrop communication
RDOOR chk
Event number:0311
Multidrop rear door checksum error Possible reason
What to do
Multidrop rear door checksum error
Check the Multidrop communication
FDOOR Tout
Event number:0312
Multidrop front door communication timeout (>200ms) Possible reason Multidrop front door communication timeout (>200ms)
What to do
Check the Multidrop communication
RDOOR Tout
Event number:0313
Multidrop rear door communication timeout (>200ms) Possible reason Multidrop rear door communication timeout (>200ms)
What to do
Check the Multidrop communication
BCB-Comm.
Blinking message
st
CAN-Communication to 1 BCB (i.e. BCB_II/LVPB) is not working. Possible reason st CAN-Communication to 1 BCB (i.e. BCB_II/LVPB) is not working.
What to do Check CAN-wiring Related setup: Check CAN-LEDs LVA-TYP
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Failures related to the COMMUNICATION (continued) CAN-Communication to 2
nd
BCB2-Comm.
Blinking message
BCB (i.e. LVPB (EXTD)/BCB_II (PSRB)) is not working.
Possible reason nd CAN-Communication to 2 BCB (i.e. LVPB (EXTD)/BCB_II (PSRB)) is not working.
What to do Check CAN-wiring Related setup: Check CAN-LEDs LVA-TYP
CARIO-Comm.
Blinking message
CAN-Communication to the CARIO board (i.e. TOCB, COPG, CSPB) is not working Possible reason CAN-Communication to the CARIO board (i.e. TOCB, COPG, CSPB) is not working.
What to do Check CAN-wiring Related setup: Check CAN-LEDs EN-CARIO
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3.3.3 Failures related to the HOISTWAY SIGNALS
“blinking message”: 0228
1LS+2LS on
The normal terminal slowdown limit switches for top (2LS) and bottom (1LS) floor are on. Possible reason Limit switches 1LS and 2LS are active at the same time.
What to do Check power supply of the position reference system.
LS-fault “blinking message”: 0226 In a door zone where 1LS or 2LS is required, the corresponding signal is not detected. 1LS or 2LS is detected in a door zone where the corresponding signal is not allowed. Note: In case of a short landing in bottom or top two door zones are present in 1LS/2LS - zone! Note: Some controller-/drive- types require the LS signals directly connected to LCBII and others to the RSL. Ext LV-Flt For the Australian Code, CAUS1. The car left the door zone but the external sensors still indicate that it is in the door zone.
“blinking message” X1LV (1039) X2LV (1040)
RLV-Count “blinking message” The car did not reach the UIS/DIS-zone after the maximum number of releveling EN-RLV steps which is given by the parameter RLVCNT RLVCNT RL-UIS RL-DIS
DZ missed
“blinking message”:0263
UIS & DIS have been detected without DZ. This happens when one of LV relays is defect (EN-RLV)
/DZ in NST
Event number:0210
Door zone (DZ)-signal was lost or not detected at all after having stopped Possible reason The inputs signals 1LV, 2LV on the Drive are missing CAN-Communication not working
ETSD Self-test has failed:
What to do Check the input signals on the Drive
check CAN-wiring
check CAN-LEDs
ETSC-Fault
Blinking message
PX2.1=2 ; UP(576) ; DN(577)
ETSD-Fault ETSD Circuit has triggered. This is the case if DFC+uib+dib is seen during run.
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Blinking message PX2.1=2 ; UP(576) ; DN(577)
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Failures related to the HOISTWAY SIGNALS
ETSD-Comm
blinking message
The ET_S1-4 expectation message from the Drive was not received for 3 seconds. Possible reason The ET_S1-4 expectation message from the Drive was not received for 3 seconds.
What to do Check CAN-wiring PX2.1=4 or 5 PX2.2=1 Check CAN-LEDs ET_P1(1257) ET_P2(1258) ET_S1(1259) ET_S2(1260) ET_P3(1261) ET_P4(1262) ET_S3(1263) ET_S4(1264)
ETSD-Fault
blinking message
ETSD with reed switch monitor function has detected a problem Possible reason ETSD with reed switch monitor function has detected a problem. This is the case if the ET_P1-4 signals do not match their expected value in a door zone, or if the ET_S1-4 signals do not match their expected values during the run Inconsistent configuration of ETSD-related parameters or IOs. If you want to disable the ETSD function, you must disable all ETSD parameter and unprogram all IOs mentioned under “Related setup”. Additionally, if the factory has programmed the ETSD pattern into the EEPROM, then the function cannot be disabled.
What to do Check relays PX2.1=4 or 5 PX2.2=1 ET_P1(1257) ET_P2(1258) ET_S1(1259) ET_S2(1260) disable all ETSD ET_P3(1261) parameters and IOs ET_P4(1262) ET_S3(1263) ET_S4(1264)
EtsdCommErr
Event number:0256
The ET_S1-4 expectation message from the Drive was not received for 3 seconds. Possible reason The ET_S1-4 expectation message from the Drive was not received for 3 seconds.
What to do Check CAN-wiring PX2.1=4 or 5 Check CAN-LEDs ET_P1(1257) ET_P2(1258) ET_S1(1259) ET_S2(1260) ET_P3(1261) ET_P4(1262) ET_S3(1263) ET_S4(1264)
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Failures related to the HOISTWAY SIGNALS
Etsd Block
Event number:0257
ETSD with reed switch monitor function has detected a problem. Possible reason ETSD with reed switch monitor function has detected a problem. This is the case if the ET_P1-4 signals do not match their expected value in a door zone, or if the ET_S1-4 signals do not match their expected values during the run, or if the configuration of the parameters and IOs is inconsistent.
What to do Check relays PX2.1=4 or 5 Chack configuration ET_P1(1257) ans IOs ET_P2(1258) See subcode “x” for ET_S1(1259) details ET_S2(1260) ET_P3(1261) ET_P4(1262) ET_S3(1263) ET_S4(1264)
/UIB/DIB ET
Event number:0258
The safety chain opened between DFC and UIB/DIB within the first step ETSD zone Possible reason The safety chain opened between DFC and UIB/DIB within the first step ETSD zone, as indicated by ET_P1 and ET_P2
What to do verify Drive ETSD PX2.1=4 or 5 settings, “ETP ET_P1(1257) Spe %DutySpe” and ET_P2(1258) “ETP2 Spe %Duty” ET_S1(1259) verify ET_P1-4 sensor ET_S2(1260) adjustment ET_P3(1261) ET_P4(1262) ET_S3(1263) ET_S4(1264)
LateET_S2/4
Event number:0259
The ASCB-controlled relays, ET_S2 and/or ET_S4 switch open too late during acceleration Possible reason The ASCB-controlled relays, ET_S2 and/or ET_S4 switch open too late during acceleration in comparison to the GECBcontrolled relays, ET_S1 and/or ET_S3
readjust ASCB settings
What to do PX2.1=4 or 5 ET_P1(1257) ET_P2(1258) ET_S1(1259) ET_S2(1260) ET_P3(1261) ET_P4(1262) ET_S3(1263) ET_S4(1264)
DDP in FR
no hoistway signals have been detected during Fast Run (missing DZ): DDP
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Event number:0207
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Failures related to the HOISTWAY SIGNALS
DDP in SR
Event number:0208
duration of Slow Run is longer than 3P-time (i.e. no stop signal has been detected): 3P
DDP in RS
Event number:0209
duration of Rescue Run is longer than 3P-time (i.e. no stop signal has been detected): 3P
KS-L fault
“blinking message”:0334
Low Pit: KS-L is stuck closed (KS-L=off) although the bottom landing door is open Possible reason KS-L is stuck closed (KS-L=off) although the bottom landing door is open (DS1=off) for > 4 s while the car is not at the bottom floor or at the bottom floor outside DZ.
What to do Check KS-L and DS1 HWY-TYP switches and wiring. KS-L (1251) DS1 (1252)
APS fault
“blinking message”:0335
Front or rear Toe Guard is “folded” above 1LS Possible reason Front or rear Toe Guard is “folded” above 1LS (APS=off or RAPS=off) for > 2 s or front or rear Toe Guard is “unfolded” at bottom floor (APS=ON or RAPS=ON) for > 2 s.
What to do Check APS and RAPS HWY-TYP switches and wiring. APS (1254) RAPS (1256)
/TUM1
Event number:0607
TUM1 missing after run at TOP or active during standstill Possible reason TUM1 missing after run at TOP or active during standstill; (reduced overhead: trigger module contacts)
What to do Check the contacts TUM1 (1047) HWY-TYP
/TUM1
Event number:0608
TUM2 missing after run at TOP or active during standstill Possible reason TUM2 missing after run at TOP or active during standstill; (reduced overhead: trigger module contacts)
What to do Check the contacts TUM2 (1048) HWY-TYP
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Failures related to the HOISTWAY SIGNALS
/TDM
Event number:0609
TDM missing after run at BOTTOM or active during standstill Possible reason TDM missing after run at BOTTOM or active during standstill; (shallow pit: trigger module contacts)
What to do Check the contacts TDM (1049) HWY-TYP
/TUPS
Event number:0610
TUPS missing during run; Possible reason TUPS missing during run; (reduced overhead: trigger module power supply)
What to do Check the contacts TUPS (1050) HWY-TYP
/TDPS
Event number:0611
TDPS missing during run; Possible reason TDPS missing during run; (shallow pit: trigger module power supply)
What to do Check the contacts TDPS (1051) HWY-TYP
Event number:0611
TUM/TDM
One of the trigger modules (up or down) RSL inputs detected a failure Possible reason One of the trigger modules (up or down) RSL inputs detected a failure (needed for reduced hoistway).
What to do
Check event log / switch to ERO to HWY-TYP, I/O’s 1047 - 1051 reset (after solving).
HWY-TYP!
“blinking message”:0619
The Factory-programmed EEPROM does not match the setting of HWY-TYP (LOSP) Possible reason The Factory-programmed EEPROM does not match the setting of HWY-TYP for Low Overhead / Shallow Pit settings.
What to do Check the parameter setting
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Failures related to the HOISTWAY SIGNALS
LOPIT cfg!
“blinking message”
The parameter HWY-TYP is not configured for Low Pit Possible reason The parameter HWY-TYP is not configured for Low Pit (4 for APS, 8 for RAPS, or 12 for APS and RAPS) although the E²PROM has been configured in the factory to require Low Pit to be configured.
HWY-TYP is set to 4, 8, or 12 but the Ultra Drive installation parameter Low Pit is set to 0.
HWY-TYP is set to 0 but Ultra Drive Low Pit is set to 1.
RSL IOs KS-L, DS1, PMSI, APS (if present), RAPS (if present), PBUZ do not have valid addresses.
What to do Set APS and RAPS according to the factory setup.
RSL IOs KS-L (1251) For a Low Pit configuration set Ultra Drive Low Pit to 1 and for a DS1 (1252) PMSI (1253) normal pit configuration set APS (1254) HWY-TYP accordingly (e.g. 0). RAPS (1256) PBUZ (1255) For a Low Pit configuration set HWY-TYP according to the Ultra Drive present APS/RAPS and for a parameter Low normal pit configuration set Pit HWY-TYP accordingly (e.g. 0). Set RSL IOs to valid addresses.
UCM Detect Blinking message:0234 Unintended Car Movement (leaving the door zone with open doors under motor) was detected by the GECB or by the Drive or both : (UCM-TYP=1, 2,3)
UCM Welded
Blinking message:0232
The UCM relay is stuck. Possible reason The UCM relay is stuck.
What to do Check Hardware (UCM-TYP=1)
UCMRWelded
Blinking message
The UCM relay is stuck. Possible reason The UCM relay is stuck.
What to do Check Hardware (UCM-TYP=1)
UCM Prot F The UCM Safety Valve (RSL output SVC 1304) cannot block the downward movement. It could be a wiring failure near the RSL i/o’s 1304 – 1307
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Blinking message 0274 DRV-TYP ≥ 200
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Failures related to the HOISTWAY SIGNALS
UCMCommErr
Blinking message:0252
CAN communication fault between GECB and UCM board Possible reason CAN communication fault between GECB and UCM board
What to do Check CAN line between GECB and UCM board (UCM-TYP=2)
No RLV/ABL Event number:0255 An error occurred during releveling on a system with EN-required UCM. Further relevel runs will be prevented at the floor where the problem occurred. Relevel runs will be re-enabled when the car moves to another floor (UCM-TYP=3)
EEQF Active
Event number:0126
EQOR > Time
Event number:0127
Detected Earthquake Flash from external system
EQO restart condition active, but not arrived to the nearest floor within 4 minute 10 sec.
EQOR Hi-gal
Event number:0128
EQO restart condition active with high-gal, but not run to the nearest floor within 10 sec.
EQAR Start
Event number:0129
Started EQAR after EQO operation with just low-gal active EQAR Abort Event number:0130 EQAR aborted by causes like EFO or EFS active, PFO active, other earthquake sensor active except for low-gal, disconnected remote service under defined condition which EQAR allowed with remote service connection (EQAR-O)
EQAR Fail
Event number:0131
EQAR start was not permitted by drive for 60 sec after completion EQO general operation. EQAR OK Event number:0132 Allowed to return to normal operation after completion of temporary serviceable check thru floor-to-floor, top to bottom and bottom-to-floor running.
EQAR > Time
No maintenance since EQAR for defined time (EqrTrg-T)
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Event number:0133
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Failures related to the HOISTWAY SIGNALS
OpMode EQO
Event number:0134
Shutdown
“blinking message”
Earthquake is occurred (EqoAlarm)
3.3.4 Failures related to SHUT DOWN Error leading to a shut down Possible reason
What to do
The drive reports a Shutdown CAN-Communication not working
See event logging of Drive
check CAN-wiring
check CAN-LEDs
DrvShutdown
Event number:0218
The drive is shut down Possible reason
What to do
The drive reports a Shutdown CAN-Communication not working
See event logging of Drive
check CAN-LEDs
check CAN-wiring
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3.3.5 Failures related to REMOTE SERIAL LINK
Adr-Check/TCI-Check
“blinking message”
The programmed address is to be checked Possible reason Some RSL I/Os have to be programmed to a valid address and are not allowed to be set to 00-0 or 01-0. Currently only one I/O is checked: 691 – TCI
What to do Set I/O 691 to a valid address TCI(691)
TCI Adr Chk
Event number:0230
Check the programmed RSL address Possible reason Some RSL I/Os have to be programmed to a valid address and are not allowed to be set to 00-0 or 01-0. Currently only one I/O is checked: 691 – TCI
What to do Set I/O 691 to a valid address related setup: TCI(691)
RSL parity
Event number:0400
Two remote stations with the same address are connected to the same link Possible reason
What to do
Wrong connection
Check the RS connections Event number:0407
RSL Warning
The RSL driver detected an internal fault and recovered automatically.
RSL sync
Event number:0401
Synchronization lost on remote serial link Possible reason Shortcut on the link Line terminator is defective
What to do Check whether there is a shortcut on the link Change the line terminator
RSL reinit
Event number:0402
RSL reinitialized Possible reason
What to do
RSL driver has reported a problem
Wait RSL reinitialization
RSL Fail
Event number:0403
RSL failed during application Possible reason
What to do
RSL driver does not run anymore
Wait, software has been restarted
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Failures related to REMOTE SERIAL LINK (continued)
Event number:0404
RSL Hrtbeat
RSL failed during application Possible reason
What to do
Application does not run anymore
Wait, software has been restarted
RSL Board
Event number:0405
RSL board mismatch Possible reason RSL board mismatch
What to do
Check the RSL board
Group RSL
Event number:0406
Group RSL has failed Possible reason Group RSL has failed
What to do
Check the Group Link
RvC parity Event number:0408 Two remote stations with the same address are connected to the RSL link at the CARIO EN-CARIO board CR-FSO Flt Event number:0275 Physical address of additional front PRS input for COR rescue is invalid or abnormally CR-OPT detected at the inter-floor or the unnecessary landing. CR_FSO CR-RSO Flt Event number:0276 Physical address of additional rear PRS input for COR rescue is invalid or abnormally CR-OPT detected at the inter-floor or the unnecessary landing. CR_RSO
SameREM-ID
Two OAD’s have been detected with the same address dip switch setting.
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Blinking message
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3.3.6 Failures related to the DRIVE OpMode NAV Event number:0100 Operational control system is not available due to drive fault (e.g. drive-fault (NR). This mode is also active after INS before the COR starts Possible reason What to do The drive reports a fault The inputs signals 1LV, 2LV on drive are missing Limit switches 1LS and 2LS are active at the same time. Switch from TCI/ERO to NORMAL
See event logging of Drive
Check the input signals on Drive
Check power supply of the position reference system. Switch to TCI/ERO at the door zone
PowerSave
“Blinking message”:0233
Power save mode Possible reason The drive package has been powered down
What to do related setup: PDR-D
DrvStartErr
Event number:0219
Error during drive start Possible reason Error occurred during drive start
What to do See event logging of Drive
DrvService
Event number:0220
“Request for Service” (REM) for drive Possible reason REM info requested from drive
What to do See event logging of the Drive
DrvStopErr Event number:0221 It was detected that the drive was stopped while it was supposed to run (so called “Running but Idle lockup”). To avoid a blockage, a correction run is initiated (DRV-TYP=0)
DrvEndRun
Event number:0224
110VacOffOn
Event number:0227
Drive did not end the run.
Power supply (110VAC) died and came back before complete power down
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Failures related to the DRIVE (continued)
DrvPrepErr
Event number:0213
PrepareToRun expected from Drive
Possible reason PrepareToRun expected from Drive (e.g. missing load weighing information for ABL)
What to do Check the event logging of the drive
Event number:0214
Drive stuck in PrepareToRun
DrvStuckRtr
Event number:0215
Drive stuck in Ready To Run (no ABL) Possible reason
What to do
Drive stuck in Ready To Run
Check the event logging of the drive
DrvBrakeErr
Event number:0216
Brake not lifted Possible reason
What to do
Brake not lifted
Check the brake
DrvCreepErr
Event number:0217
Drive creep time too long Possible reason
What to do
Drive Creep time too long
Check the drive creep time setting
Drv SC Err
Event number:0231
Drive Speed Check signal did not toggle on the run
Possible reason Indicates that ADO is enabled and the conditions were met to begin an ADO run, but the DriveSpeedCheck signal did not toggle on this run
What to do Check CAN bus connection (EN-ADO=1)
DBSS Fault
Blinking message
One of the following faults occurred during DCS: OTS, PLS, MCLS, SKL, MPD, J, LS-Fault, OVF10-Fault
EncoAdjust
Blinking message
Evolux: Encoder Adjustment of Evolux drive -> Finishes automatically within 30 s, no action required
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Failures related to the DRIVE (continued)
Init
Blinking message
Motor Protection Device is active. Check MPD plug and input signal
MPD!
Blinking message Related setup: DRV-TYP ≥ 100 EN-MPD
BTI NG 3rd
Event number:0271
BTI OK 3rd
Event number:0272
BTI Fault
Event number:0271
LwssService
Event number:0602
Drive is initializing
BTI result is no good at every 3rd trial. BTI result is good at 3rd trial. BTI is not available or aborted.
3.3.7 Failures related to LOAD WEIGHING “Request For Service” (REM) from LWSS
Possible reason
What to do
RFS requested from LWSS
See LWSS event logging for reason DrvOverHeat
“Blinking message”:0251
Drive overheat signal is received Possible reason When the drive overheat signal is received from Drive thru CAN bus.
What to do Check GDCB events
OLD > 30s
Event number:0114
The elevator is overloaded for more than 30 seconds.
LNS > 30s
The elevator is full for more than 30 seconds.
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Event number:0115
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3.3.8 Failures related to RESCUE
0701 SP missing
F
Possible reason What to do Node Guarding does not detect the SP at Check CAN_OK LED at SP Check CAN wiring between GECBII & SP the CAN bus.
0702 BCB missing
Possible reason Node Guarding does not detect the 1 BCB at the CAN bus.
st
What to do Check CAN_OK LED at LVPB/BCB_II Check CAN wiring between GECBII & LVPB/BCB_II 0703 BcbIoFail
Possible reason The states of inputs were not received every second or the output commands were not acknowledged.
F What to do
CAN bus overload? Defect LVPB/BCB_II?
0704 BcbHwFail
Possible reason
F What to do
The BCB shows an EEPROM error.
Exchange LVPB/BCB_II 0705 BcbSwFail
Possible reason The BCB published a task timing problem.
F
F
What to do See subcodes for details Exchange LVPB/BCB_II according to subcode 0706 EncoderFail
Possible reason What to do The rescue encoder generates no signals Check rescue encoder wiring Replace rescue encoder or GECBII_II during a normal run.
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Failures related to Rescue (continued)
0707 OCB fail
Possible reason The OCB auxiliary contacts are wired incorrectly.
F
What to do Check wiring to OCB Check OCB; Check GECBII_II inputs 0708 Overspeed
Possible reason The measured rescue encoder speed is 15% faster than the nominal speed. The OS contact or the safeties could be activated. MRO is prevented.
W What to do
Reset OS contact Check Encoder / Speed parameter
0709 MRO BRK Flt
F
A wiring fault of the brake was detected: During standstill, the input MRO_BRK was high, so that the brake could be unintentionally pulled during MRO.
Possible reason A wiring fault of the brake was detected:
What to do Check input MRO_BRK and wiring of the brake DO NOT PERFORM MRO!!! 0710 No Battery
Possible reason
F What to do
st
The 1 BCB misses the rescue battery
Check RPS / battery 0711 BatTempErr
Possible reason st The 1 BCB indicates that the battery cannot be charged, because the temperature is out of range
W What to do
Check battery temperature sensor
0712 BatFault
Possible reason st The 1 BCB indicates a battery charge failure or a defect battery.
F What to do
Replace battery
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Failures related to Rescue (continued)
0713 NoBatSignal
Possible reason
F What to do
st
The 1 BCB has not charge unit signals. It could be defect BCB or a missing charge power supply.
Replace LVPB/BCB_II
0714 Low Battery
Possible reason The 1 BCB battery voltage is too low for ARO or MRO with drive.
I What to do
st
Charge battery or replace it 0715 BatCharged
I
0716 BatPower
I
st
The 1 BCB indicates a fully charged battery.
The BCB is powered by battery, caused by lost main power supply
0717 NormalPower
I
0718 MroAborted
I
The BCB operates by the main power supply.
An attempt for MRO with Drive was aborted. See subcode for details (LVA) 0719 No3runNoAro I The main power is lost, but there were less than 3 runs before power fail and after ERO or after operating the OCB. These 3 runs are needed to execute ARO.
0720 AroStarted
I
0721 AroAborted
W
ARO were initialized Possible reason The OCSS ARO mode was aborted (e.g. by INS, timeout, invalid position, drive shutdown).
What to do If no other event was additional logged (as ARO abort indicator), the failure must be found in the drive (shutdown) See subcodes for details.
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Failures related to Rescue (continued)
0722 AroFinished
I
0723 AroNoDrive
F
ARO sequence was finished. Possible reason Drive does not communicate at the beginning of ARO.
What to do Check wiring between drive / RR relays / BCB_II 0724 AroTimeout
W
ARO didn’t reach the target and opened the door during 5 minutes.
0725 NoPreferDir
Possible reason ARO or MRO: Drive did not send its preferred direction.
What to do Check CAN connection to the drive Check if drive is powered by battery Check drive events 0726 BothDirFail
Possible reason MRO with drive: the car didn’t move / both directions tested.
F
F
What to do Check rescue encoder & drive Check Drive events 0727 DrvLineFail
W
The drive indicates a line failure. 0728 /RRI_IN The read back contacts of the RR relays were missed during ARO or MRO In case of OVFR2A-406 drive without MRO-BL ignore this event because it doesn’t mean an error.
F
F
0729 /ARO_IN
The read back contacts of the ARO relays were missed during ARO or MRO.
0730 MroWithDrv
MRO with drive were started.
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Failures related to Rescue (continued)
0731 Mro w/o Drv
I
0733 No Battery2
F
MRO without drive were started. nd
The 2 BCB misses the rescue battery. → Check RPS2 / battery 0734 Bat2TempErr nd The 2 BCB indicates that the battery cannot be charged, because the temperature is out of range. → Check battery temperature sensor
0735 Bat2Fault
nd
The 2 BCB indicates a battery charge failure or a defect battery. → Replace battery 0736 NoBat2Signl nd The 2 BCB has no charge unit signals. It could be a defect BCB or a missing charge power supply. → Replace LVPB (EXTD)/BCB_II (PSRB) 0737 LowBattery2 The 2nd BCBs battery voltage is too low for ARO or MRO with drive. → Charge battery or replace it
0738 BatCharged2
nd
The 2 BCB indicates a fully charged battery.
(LVA extended) W (LVA extended) F (LVA extended) F (LVA extended) I (LVA extended) I LVA extended
0739 Bcb2Missing nd Node Guarding does not detect the 2 BCB at the CAN bus. → Check CAN_OK LED at LVPB (EXTD)/BCB_II (PSRB) → Check CAN wiring between GECB & LVPB (EXTD)/BCB_II (PSRB) 0740 Bcb2IoFail The state of inputs was not received every second or the output command was not acknowledged. → CAN bus overload? → Defect LVPB (EXTD)/BCB_II (PSRB)? nd The 2 BCB published an EEPROM error. → Replace LVPB (EXTD)/BCB_II (PSRB)
0741 Bcb2HwFail
0742 BCB >Volt
F LVA extended
F LVA extended
F LVA extended
The LVPB detected overvoltage in the 230 VAC to 48 VDC converter
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Failures related to Rescue (continued) 0743 BCB >VFail The LVPB’s 230 VAC to 48 VDC converter has been switched off because it persistently produced overvoltage. → Replace LVPB
F
F
0744 BCB2 >Volt
nd
The 2 LVPB detected overvoltage in the 230 VAC to 48 VDC converter 0745 BCB2 >VFail nd The 2 LVPB’s 230 VAC to 48 VDC converter has been switched off because it persistently produced overvoltage. → Replace LVPB (EXTD)
LVA extended F LVA extended
0614 PRBB BatLow W The battery of the PRBB board is weak: During PowerOff, the battery only provides power for less than 10 seconds (EN-PRBB=1). 0626 DeepBattery F LVA Switch or Evolux: Deep Discharge Protection switched off the OCB to protect the batteries (voltage was 75 VDC). (GECB_LV)
DeepBat Blinking message LVA Switch or Evolux: Deep Discharge Protection switched off the OCB to protect the batteries (voltage was 75 VDC).
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Blinking message GECB_LV
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3.3.9 Information for ENGINEERING ONLY 3.3.9.1 GECB information Wrong software run and communication Dummy task has not been called within timeout. Software has Task Timing been restarted. Watchdog circuit on GECBII was triggered. Software has SW Reset been restarted. Illegal Int illegal interrupt was executed CanTxFull CAN messages cannot be sent
Event number: 0000 Event number: 0001 Event number: 0002 Event number: 0003
CanBusOff
CAN communication has been restarted
Event number: 0004
StackCheck
Stack Violation was detected. Software has been restarted.
Event number: 0006
SCN Error
Event number: 0007
DrvCommErr
Wrong software, order new SW with correct part number Internal software timers have not been updated correctly. Software has been restarted. Application software doesn't run properly. Software has been restarted. No CAN connection to the drive
SpbCommErr
No CAN connection to the SPBC_II
Event number: 0011
Power On
Board has been powered on
Event number: 0012
Power OffOn
Short Failure of Power Supply A spurious interrupt occurred (can only happen with a bad software implementation). Reset with unknown reason
Event number: 0014
TimerSync Task Fail
Spurious Int S/W Restart Trace Error
Event number: 0008 Event number: 0009 Event number: 0010
Event number: 0015 Event number: 0016
MissedLvint
Event number: 0017 Bad value in the event Trace Control buffer Different addresses found for “mirrored I/Os” (e.g. IO0032 and Event number: 0018 IO3000) Check all level- and opening-related I/Os Event number: 0019 lv1 and lv2 edge was missed
RemoteReset
System was reset by Elite Service expert
Event number: 0020
Time Adjust
Time was changed using SVT function
Event number: 0021
Time Summer
Time was adjusted for summer time
Event number: 0022
Time Winter
Time was adjusted for winter time
Event number: 0023
Time NotSet
Time has not yet been set
Event number: 0024
ExternReset
The external watchdog caused a reset
Event number: 0025
Time NmsAdj
Time was adjusted by NMS
Event number: 0026
PowerReturn
Power returned after ARO
Event number: 0027
CcanSndFail
Sending car bus CAN message failed
Event number: 0028
CcanPubFail
Publishing car bus CAN message failed Disturbances on the car CAN bus have been detected. Check termination, wiring, shielding
Event number: 0029
Bad E2P
CcanError
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Event number: 0030
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GECB information (continued) Wrong software run and communication GcanTxFull Group bus CAN messages cannot be sent
Event number: 0031
GcanBusOff
Group bus CAN communication failure
Event number: 0032
GcanSndFail
Sending group bus CAN message failed
Event number: 0033
GcanPubFail
Publishing group bus CAN message failed Disturbances on the group CAN bus have been detected. Check termination, wiring, shielding Gateway communication failure (related setup: REMTYP=6,7,8) The real time clock was corrupted and has now been reset to 01.01.2004. Use M-1-3-8-1 to set the correct date/time (OFT-A required) Time synchronization between NMS and Controller greater than 1h Numerical division by 0 during ZKIP authentication
Event number: 0034
GcanError GwCommErr Time Fault
Time Nms>1h ZKIP Div0 CarioComErr TimAdjByRTC
No CAN communication to CARIO board (i.e. TOCB, COPG, CSPB) → Check CAN termination, wiring (EN-CARIO>0) The GECB time was adjusted by the RTC
Event number: 0035 Event number: 0036
Event number: 0037
Event number: 0038 Event number: 0039 Event number: 0040 Event number: 0042
Group function related failures RNG1 msg
data error on Duplex/Triplex ring
Event number: 0500
RNG1 time
no ring messages received from other car for a specific time
Event number: 0501
RNG1 sio
framing error on Duplex/Triplex ring
Event number: 0502
RNG1 tx
Event number: 0503
RNG1 reset
ring messages couldn’t be sent in an appropriate time No messages are received within a timeout, and NO BREAK is detected. Reinitializing RING Service (stm_ring_run expired)
DES offline
DES is not present
Event number: 0506
GCB offline
Event number: 0507
DEK offline
no GCB is present For Compass, the primary GCB has failed and the secondary GCB is used. Check GCB boards A DEK has stopped sending its heartbeat.
DEKstuckBut
A DEK reported that a keypad button is stuck.
Event number: 0510
RNG1 rxoff
GCB fail
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Event number: 0504 Event number: 0505
Event number: 0508 Event number: 0509
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3.4 Elevator failures during installation or maintenance 3.4.1 Failures related to wrong HARDWARE
“blinking message”
WrongBoard
The software cannot identify the board
Possible reason
What to do Replace GECBII
Wrong GECBII
“blinking message”
GCB fail
For Compass, the primary GCB has failed and the secondary GCB is used.
Possible reason For Compass, the primary GCB has failed and the secondary GCB is used.
What to do Check GCB boards
3.4.2 Failures related to PARAMETER SETUP
SP:en.Feat!
Event number 0122
One of the following features is programmed in the E2PROM but not yet enabled by Service Panel:
Possible reason One of the following features is programmed in the E2PROM but not yet enabled by Service Panel: EFO EPO CLR HBP
What to do Use “Startup-Enable Features” to activate these features EFO-POS EPO-POS IO1000 CLR HBP-POS
E2P Mapped
Event number:0631
The LCB2/TCBC E2Prom data, provided by an E2TB (E2prom Transfer Board) were mapped to the GECB layout
Group>MAX On DEK systems (DEK-TYP=1), the parameters M-1-3-1-3 GRP-NO and M-1-3-1-3 GROUP are not allowed to be greater than 2
ResetGECB! An installation parameter was changed that requires a board reset to take effect.
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“blinking message” Related setup: DEK-TYP=1; GRP-NO GROUP
“blinking message” Related setup: REM-TYP; REM-ID EN-CARIO; DRV-TYP DOOR; REAR; DBG-PORT
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3.4.3 Failures related to SOFTWARE UPDATE
S/W Changed
Event number:0604
Informational event that new software was installed. The events are automatically cleared. No action necessary.
Update S/W!
Event number:0605
New subsystem software was installed that requires new GECB software.
“blinking message”
OmuPresent
A wrong procedure was used to plug the OMU. Possible reason
What to do
A wrong procedure was used to plug the OMU. It must be ensured that TCI is switched OFF while the controller is powered down:
Follow the steps: While the controller is on, switch TCI off (NOR or ERO) switch the controller off switch the controller on
3.4.4 Failures related to LEARN RUN
Learn Run
“blinking message”
Learn run
Possible reason The drive package is performing its Learn Run to learn the hoistway situation The drive package is adjusting the encoder.
What to do Wait until the learn run is completed.
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3.4.5 Failures related to NORMAL RUN
“blinking message”
start DCS!
The door check sequence is to be performed. Possible reason Normal operation is not allowed until the Door Check Sequence has been completed successfully. The DCS is required again if one of the parameters TOP or BOTTOM is changed.
What to do Enter M-1-3-5 to start the DCS!
DrvPosInval
Event number:0200
Correct.Run
Event number:0201
Drive set the position invalid, resulting in COR run The correction run was performed Possible reason A correction run was performed (e.g. after INS, NAV)
What to do Wait until the correction is finished COR count
“blinking message”0288
No further runs possible because too many consecutive runs occurred Possible reason Too many consecutive correction runs occurred. After 4-5 unsuccessful correction runs, the GECB prevents further runs.
What to do Check 1LV/2LV sensors Check parameter DZ-TYP
TCI/ERO on
Event number:0204
TCI or ERO has been switched on, or the RSL 30VDC is dead.
COR Rescue
Blinking message
Notifying the operation status that COR rescue is under operation (CR-OPT)
COR > 2min
Event number:0116
The elevator is attempting to correct position for more than 2 minutes.
INI > 2min
Event number:0117
The elevator is initializing after a power on for more than 2 minutes.
PRK > 2min
The elevator is performing a park run for more than 2 minutes.
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Event number:0118
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Failures related to NORMAL RUN (continued)
WCO > 5min
Event number:0119
The elevator is performing wildcar operation for more than 5 minutes.
NOR > 5min
Event number:0120
The elevator is in NOR operation for more than 5 minutes. Could be the result of a stuck reversal device.
OpMode ARO
Event number:0121
Automatic Rescue Operation was activated due to a power failure or via OFT test menu. NAV > 30s Event number:0123 The elevator is in NAV mode for more than 30 seconds. This event is only logged when the system is in NAV mode and no OOS Blockage is detected for 30 seconds..
Event RFS
Selected events (max: 3) by SVT is detected for pre-determined time.
Event number:0135 RfsEvU-T ; RfsEvT-T ; RfsEvC-T ; RfsEvxGr ; RfsEvxId ; RfsEvOpx
DCS run Blinking message Additional PRS for COR rescue was not properly detected and required to execute DCS run for adaptation of additional PRS installed status (CR-OPT)
No DCS run
Event number:0316
A DCS run must be performed. Possible reason
What to do
A DCS run must be performed.
See description for blinking message 'start DCS!'
No 48Vdc Event number:0289 Power supply is dead for 5 seconds. This event is logged when only the 48VDC is dead and also when the controller is powered off.
48Vdc OffOn
Power supply (48VDC) died and came back before complete power down
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Event number:0290
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3.5 Event Logging Subcodes During installation with an OFT-A, some events may show a small letter between the event number and event name, to give additional information about the cause of the event. For example:
Event 0257_Etsd Block
Letter a b c
d
e f g h i j k l m n o p q
0335_APS fault
0705_BcbSwFail
r a b c d a b
Description 1st step - Bottom zone edge floor >= top zone edge floor 2nd step - Bottom zone edge floor >= top zone edge floor 1st step - No floor with ET_Px “open” expectation, or No floor with ET_Px “closed expectation, or Bottom floor ET_Px expectation is not “open”, or Top floor ET_Px expectation is not “open” 2nd step - No floor with ET_Px “open” expectation, or No floor with ET_Px “closed expectation, or Bottom floor ET_Px expectation is not “open”, or Top floor ET_Px expectation is not “open” 1st step – ET_Px stuck closed 2nd step – ET_Px stuck closed 1st step – ET_Px stuck open 2nd step – ET_Px stuck open 1st step – ET_Sx stuck closed 2nd step – ET_Sx stuck closed 1st step – ET_Sx stuck open 2nd step – ET_Sx stuck open 1st step – PX2.1 = 4, but 1st Step ET_Px or ET_Sx IOs are not programmed 2nd step – PX2.1 = 5, but 1st Step or 2nd Step ET_Px or ET_Sx IOs are not programmed Factory programmed pattern does not match PX2.1 setting PX2.1 is not programmed, but ET_Px or ET_Sx IOs are PX2.1 = 4, but 2nd Step ET_Px or ET_Sx IOs are Programmed PX2.1 = 5, but PX2.2 1 Restoring “APS folded above 1LS” after (re)start Restoring “APS unfolded in DZ of bottom floor” after (re)start APS folded above 1LS APS unfolded in DZ of bottom floor 1st BCB: LVPB/BCB_II 2nd BCB: LVPB (EXTD)/BCB_II (PSRB)
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Event 0718_MroAborted
0721_AroAborted
Letter a b c d e f g h i j k l m n o p a b c d e f g h i j k l m
Description Reason unknown MRO 48V stuck low MRO 48V stuck high RR stuck low RR stuck high MRO brk stuck low MRO brk stuck high Drive start error No 48V enable No 48VDC_IN No CARIO (e.g. TOCB, COPG) ES active TCI active Too many drive shutdowns Drive shutdown Too many encoder faults Not available ARO timeout Position invalid 1LS Up / 2LS Down Above Top / Below Bottom Car close to CWT when EQR requested SW error ARO_IN missed RR_IN missed No Drive communication Wait-for-System timeout RR_IN detected, then lost ARO_IN detected, then lost
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4 Appendix 4.1 Service Panel 4.1.1 Key lock Note: If the SP is not used for 45 minutes, the keypad except button BRB1 is locked so that the SP is protected from unauthorized use. This state is indicated by the symbol on the display. To unlock the keypad, the soft keys 1 + 3 must be simultaneously pushed for 2 seconds.
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4.1.2 Graphical symbol overview 4.1.2.1 Status Display Symbol
Text
Meaning Battery is charging. Rescue is possible. Battery is fully charged. Rescue is possible. Battery fault. Rescue is not possible. Check Battery and BCB. Service notification for REM/Gateway is on Keylock is active. All Service Panel buttons except BRB1 (RESCUE) are locked and must be unlocked manually: Simultaneously press Softkey1 and Softkey3 for 2 seconds.
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4.1.2.2 Instructions for User Actions Symbol
Text
Meaning
Open!
Manually open the door to rescue passengers
Close Door!
Close the doors!
OCB off!
Switch off the power supply (OCB)
OCB on!
Switch on the power supply (OCB)
NORERO!
Switch to ERO
ERONOR!
Switch to NOR
UIB!
Switch to UIB (Up Inspection Button)
DIB!
Switch to DIB (Down Inspection Button)
CCBL!
Push SP button CCBL (Car Call to Bottom Landing)
CCTL!
Push SP button CCTL (Car Call to Top Landing) Push SP buttons UP or DOWN
BRB1+BRB2!
Simultaneously push SP button BRB1 and turn keyswitch BRB2
100%=630kg Now=80kg
Fill the car with 100% of duty load, which is 630kg. Currently the load weighing device measures 80kg.
Menu Construct!
Perform all Service Panel functions of the menu CONSTRUCTION
Startup: Enable ADO!
Perform the Service Panel function as indicated.
Startup: Enable RLV!
Perform the Service Panel function as indicated.
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4.1.2.3 Confirmations for Automatic Actions Symbol
Text
Meaning
OS (1RRD) Test Now?
Confirm to test Remote Governor Reset
OS (1RTD) Test Now?
Confirm to test Remote Governor Tripping (car)
OS (3RTD) Test Now?
Confirm to test Remote Governor Tripping (counterweight)
Reset now?
Confirm to reset the Governor
1RTD now?
Confirm to trip the Car Governor
Start?
Confirm to start a run downwards
Start?
Confirm to start a run upwards
Start?
Confirm to start several runs in different directions
Find Bottom?
Confirm to move down to the lowest landing.
Find Bottom?
Confirm to move to the lowest landing. Because 1LS is active, the car first moves up out of 1LS and then moves down to the lowest landing.
Car On Buffer?
Confirm to run the car onto the buffer with full speed.
+2 mm
Adjust the floor level by pressing the buttons
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4.1.2.4 Status Confirmations Symbol
Text
Meaning
At Bottom?
Confirm that the car is at bottom landing
At Top?
Confirm that the car is at top landing
Empty?
Confirm that no person is inside the car
Closed?
Confirm that the doors are closed
Check Load? 100%
Confirm to manually check the load at bottom floor
Platform?
Confirm that a platform is installed which is heavier than the counterweight frame.
Car?
Confirm that the counterweight is heavier than the car.
4.1.2.5 Status Information Symbol
Text
Meaning Door is closing Car is moving down Car is moving up Brake is closed Brake is opened Drive is learning the motor direction. The car will move a few millimeters during that process.
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4.1.2.6 Alerts Symbol
Text
Meaning
m/s(up)
Over speed was detected in up direction
m/s(down)
Over speed was detected in down direction Battery Temperature Fault Power supply is missing. System is powered by battery. Battery fault
SERVICE!
System Blocked. Call Service Personnel
4.1.2.7 Other Symbols Symbol
Text
Meaning Refer to instruction manual
Wait
Please wait until current process has finished Stop your current action (e.g. Release all buttons)
CAN-Fault
CAN communication is lost. Therefore Rescue operation is not possible. In order to reestablish CAN communication, unplug P11 on GECBII_II. Depending on the cause of the fault, this might enable Rescue again.
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4.2 GECB-LV interfaces
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4.3 GECB Setup 4.3.1 Setup allowed Mask
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4.3.2 Enable Mask
Note: The R-Bit is not necessary. The handling of Short Landings is completely done by the drive
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4.3.3 Cut call Mask
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4.3.4 Card Reader Mask
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4.3.5 Position Indicator setup
Code 0 1 2 3 4 5 6 7 8 9
Symbol 0 1 2 3 4 5 6 7 8 9
Code 10 11 12 13 14 15 16 17 18 19
Symbol (blank) A B (*) C D (*) E F G (*) H I (*)
Code 20 21 22 23 24 25 26 27 28 29
Symbol J (*) K (*) L M (*) N (*) O P Q (*) R (*) S
(*) for 16-segment position indicator and ELD only!
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Code 30 31 32 33 34 35 36 37 38 39
Symbol T (*) U V (*) W (*) X (*) Y (*) Z (*) * all segments
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4.3.6 ELD setup
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4.3.7 Floor Display
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4.3.8 Edit Display
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4.3.9 Store Display
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List of Default Messages
4.3.10 Default Display
No. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
ENG LOBBY BASEMENT PENTHOUSE FLOOR RECEPTION EXIT GARAGE SECRETARY RESTAURANT CAFETERIA GARAGE POOL SAUNA DOCTOR 0 123 456 789 : . () / -, & ’ ABCD EFGH IJKL MNOP QRST UVWXYZ ÄÁÅÇØÖÆ empty string
GER ERDGESCHOSS KELLER DACHTERASSE ETAGE EMPFANG AUSGANG TIEFGARAGE SEKTRETARIAT RESTAURANT KAFFEESTUBE PARKHAUS SCHWIMMHALLE SAUNA ARZT 0 123 456 789 : . () / - , & ‘ ABCD EFGH IJKL MNOP QRST UVWXYZ ÄÁÅÇØÖÆ
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ITA TERRANO SOTTERRANEO ATTICO PIANO RICEZIONE USCITA POSTEGGIO SEGRETERIA RISTORANTE CAFFETERIA POSTEGGIO PISCINA SAUNA DOTTORE 0 123 456 789 : . () / - , & ‘ ABCD EFGH IJKL MNOP QRST UVWXYZ ÄÁÅÇØÖÆ
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4.3.11 Rescue Menu
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4.4 Remote Stations 4.4.1 RS functionality test
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4.4.2 Search I/O address
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