Ob Final M& e 2021 [PDF]

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Institute of Management Sciences Bahauddin Zakariya University, Multan (Pakistan) COURSE: INTERNATIONAL BUSINESS COURSE INSTRUCTOR: DR. SEERAT FATIMA CLASS: BBA 6 SEMESTER, 2021 FINAL TERM EXAMINATION; TOTAL MARKS: 50

Case Study 1: (Marks 50) Instructions:  

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Following questions are based on the case study, “Xiamen Airlines: Pay for Performance” For answering the following questions, please be clear, specific and to the point, however add as many evidence from the cases as possible to make your argument a convincing case. You are required to write a clear reference whenever you are pointing the case. (For example, you can write it as “the argument refer to page no __ , paragraph no --- of the given case”).

Questions

1. What were the major changes made to the design of the pilot compensation package at Xiamen Airlines? How did these changes help to improve employee motivation? Hint: Identify and list changes and apply some of the motivation theories (For example, Equity and Expectancy theories) to discuss the ways to improve the employee motivation in the given situation. (Marks: 20) 2. Besides, salaries and bonuses, what were some of the other human resource/leadership practices that Xiamen Airlines used to retain experienced pilots and increase their engagement? Hint: Think about leadership styles and HR practices, which you may find appropriate to apply in the given situation. (Marks: 15) 3. If you were the HR director at Xiamen Airlines, what would be your concerns about the new compensation system, how would you plan to address them? (Marks: 15)