Midterm Exam - Ob - Attempt Review [PDF]

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/ HK1-21-22-TTCL / Hành vi tổ chức (E )_QT nhân lực CLC 61_AEP(121)_01 / MIDTERM EXAMINATION / MIDTERM EXAM_OB Started on Monday, 4 October 2021, 3:01 PM

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State Finished

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Completed on Monday, 4 October 2021, 3:49 PM

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Time taken 48 mins 8 secs

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Question 1

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Grade 19.00 out of 20.00 (95%)

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Correct

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Lateral communication occurring with management's knowledge and support can be beneficial even if it does not follow the formal vertical structure.

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Select one:

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Which of the following is a unique advantage of lateral communication?

Lateral communication facilitates coordination at the intradepartmental level.

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effectively.

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b. Lateral communication facilitates emotional expression, enhances motivation, and helps the organization control its employees

Lateral communication helps in the transmission of ideas and information.

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d. Lateral communication works quickly as it does not follow the stages of the communication process.

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For management, the major downside of telecommuting is ________.

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decreased productivity

b. reduced morale difficulty in scheduling work

d. increased turnover

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less direct supervision of employees

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MIDTERM EXAM_OB: Attempt review

Dashboard / Courses / Viện ĐTTT - CLC - POHE / Chương trình chất lượng cao CLC / Năm học 2021-2022

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Correct

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The Myers-Briggs Type Indicator examines all of the following except: Select one: Sensing or Intuitive

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Thinking and Feeling

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d. Extroverted or Introverted

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Perceiving or Judging

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e.

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b. Intelligent or Challenged

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Question 4 Correct

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b. Emotional Cognitive

d. Behavioral

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Attitudinal

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Question 5 Correct

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Select one: It decreases productivity in the short-run.

b. It decreases the flexibility in scheduling work c.

It decreases supervisory workload.

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Which of the following statements is true regarding job rotation?

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Affective

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Select one: a.

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After working in a fast-food restaurant for three years to pay for your college tuition, you vowed never to work in a restaurant again. But after graduation the only job offer you receive is a managerial job at a local restaurant. Your acceptance of this job may result in ____ dissonance

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d. It decreases the flexibility with which an organization can adapt to a change.

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It decreases employee motivation.

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MIDTERM EXAM_OB: Attempt review

Question 3

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Problem-solving teams can ________. Select one: provide recommendations after a discussion amongst department members

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implement the recommended changes to resolve a problem

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resolve problems of different departments in an organization simultaneously

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d. combine the expertise of employees across different divisions and organizational levels

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b. assume responsibility for the outcomes of a solution they implemented c.

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Question 7 Incorrect

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representative participation

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b. performance norms

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d. autocratic decision making

establishment of work councils

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Question 8

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joint decision making

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Which of the following is the distinct characteristic of participative management programs?

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Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas?

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cross-functional

b. traditional departmental

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self-managed work

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d. problem-solving

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MIDTERM EXAM_OB: Attempt review

Question 6

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Alicia Akers works as a marketing executive. She always talks in a high pitch and often draws a lot of attention wherever she is. Which of the following statements best explains the reason behind people noticing Akers?

Perception of reality depends on the perceiver's personality.

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Select one:

The time at which we observe behavior affects perception.

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c.

d. Motives and interests of the perceiver affects perception of behavior.

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Perception of reality depends on the perceiver's past experiences.

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b. Characteristics of the target affect people's perception.

Question 10

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Internal equity refers to the ________.

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framework of tasks, duties, and responsibilities that the job involves

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a.

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arrangement of the elements of different jobs in the organization

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b. organization's pay relative to pay elsewhere in its industry.

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d. worth of the job to the organization

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list of the knowledge, skills, and abilities required in a particular job

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Question 11 Correct

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Select one: The company is currently facing numerous budget constraints.

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The company can enhance productivity of existing employees in various areas for different projects.

d. The company has recently given employees new responsibilities by combining their routine tasks into natural work units.

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Two front-level managers have resigned in the last quarter as they were not promoted.

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b. The company has launched a new brand which is cannibalizing one of its existing products.

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Which of the following, if true, would strengthen the argument in favor of adopting job rotation?

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MIDTERM EXAM_OB: Attempt review

Question 9

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Which of the following is a disadvantage of downward communication? Select one: inability to convey feedback

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inferiority complex

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b. fear of authority chain

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one-way nature

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d. communication apprehension

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Question 13 Correct

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flexible benefits bonus

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b. modular plans

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d. base salary cafeteria plans

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Question 14

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Which of the following represents a pay plan that rewards employees for recent performance rather than historical performance?

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The ____ component of an attitude is derived from feelings that an individual has about another person or situation.

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affect

b. cognition perception

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intellect

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MIDTERM EXAM_OB: Attempt review

Question 12

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Which of the following is not one of the key components of effective teams? Select one: member flexibility

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team efficacy

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b. leadership and structure

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company reputation

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d. adequate resources

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Question 16 Correct

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birth order

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b. family norm

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d. situation culture

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Question 17

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heredity

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Select one: a.

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Factors that are considered environmental influences on our personality include all the following except:

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Select one: conscientiousness

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a.

b. extraversion agreeableness

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People with a high level of ____ are willing to listen to new ideas and to change their own ideas, beliefs, and attitudes in response to new information.

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openness

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d. negative emotionality

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MIDTERM EXAM_OB: Attempt review

Question 15

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Vertical job loading differs from job enlargement in that Select one: the employee has more control over the job.

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b. the employee's job satisfaction receives more attention. workers feel as though they are doing something worthwhile.

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d. more tasks are added to a job.

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managers strive to motivate employees by maximizing intrinsic factors.

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Question 19 Correct

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Select one:

the employee is assigned tasks with more responsibility

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Job enlargement involves the process of horizontal job loading, meaning that

each employee is given a specialized task to perform

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b. the jobs are broken into small, component parts

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the employee is assigned more tasks to perform

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Question 20

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d. the employee is assigned less monotonous and routine tasks

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Perception of reality is independent of one's personality.

b. We form a perception of a target by looking at it in isolation. c.

Our perception of reality is independent of our past experiences.

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Jump to...

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◄ book chapter

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Our perception of reality can be different from the objective reality.

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d. Our perception of a target is not affected by the context of the situation in which the perception is made.

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Which of the following statements is true regarding perception?

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MIDTERM EXAM_OB: Attempt review

Question 18

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