Schindler: Smart [PDF]

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Schindler Smart

MRL®

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

TROUBLESHOOTING TOOL FOR SPECIALISTS

Authorization Organizational unit: Name: Date: Signature: Version Date

Processed MRL CC P. Cruz W0301

Reviewed R&D ESA P. Henneau W0305

Released MRL CC F.J. Bauza W0306

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1-INTRODUCTION ................................................................................................................................................ 3 2-SCOPE ............................................................................................................................................................... 3 3-TOOL DESCRIPTION ........................................................................................................................................ 3 3.1-HARDWARE REQUIREMENTS .................................................................................................................. 3 3.2-TO HOST CONNECTION ............................................................................................................................ 3 3.3-SOFTWARE CONTENTS ............................................................................................................................ 4 4.-PROGRAM DESCRIPTION .............................................................................................................................. 4

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

4.1-START THE TERMINAL .............................................................................................................................. 4 4.2-PROGRAM USE .......................................................................................................................................... 5 4.3-COMMAND BUTTONS ................................................................................................................................ 5 4.4-CUSTOM COMMAND BUTTONS ............................................................................................................... 6 4.5-TEXT SAVING TO A FILE ............................................................................................................................ 7 4.6-SW VERSION AND SIM CARD NUMBER CHECK ..................................................................................... 8 4.7-COMMAND LIST ......................................................................................................................................... 8 4.7.1-[SYSTEM_INFO] COMMAND / [SYSTEM INFO] BUTTON ........................................................................................................... 8 4.7.2-[READ_SIM_CARD] COMMAND / [SIM CARD DATA] BUTTON .................................................................................................. 9 4.7.3-[GC_SHOW_EE] COMMAND / [EEPROM DATA] BUTTON ....................................................................................................... 10 4.7.4-[CTRL_AVAILABILITY] COMMAND / [SUBSYST.AVAILABLE] BUTTON .................................................................................. 11 4.7.5-[CTRL_SHOW_SERVICES] COMMAND / [SERVICE ENABLED] BUTTON .............................................................................. 11 4.7.6-[SEM_GET_STATUS] COMMAND / [SEM STATUS] BUTTON .................................................................................................. 11 4.7.7-[READ_SHAFT_EE] COMMAND / [SHAFT IMAGE] BUTTON ................................................................................................... 12 4.7.8-[SHOW_LAST_ERR] COMMAND / [ERROR HISTORY] BUTTON ............................................................................................. 12 4.7.9-[CTRL_IOSTATUS] COMMAND / [IO SCIC] BUTTON ................................................................................................................ 13 4.7.10-[CAR_IOSTATUS_RQST] COMMAND / [IO SDIC] BUTTON ................................................................................................... 14 4.7.11-[CAR_IOSTATUS_EXT_RQST] COMMAND / [IO SDIC3 add.] BUTTON ................................................................................ 14 4.7.12-[ENABLE_IO_NOTIFICATION] COMMAND / [IO DYNAMIC] BUTTON .................................................................................... 14 4.7.13-[CLC_RAM_FREQUENCY] COMMAND / [CALIBRATION] BUTTON ....................................................................................... 15 4.7.14-[CAR_LOAD_RQST] COMMAND / [READ Hz ON CELL] BUTTON ......................................................................................... 15 4.7.15-[LIST_MODE] COMMAND / [ALL MESSAGES OFF] and [LIST MESSAGES] BUTTONS ....................................................... 15 4.7.16-[TELE_TRIP_COUNTER] COMMAND / [TRIP COUNTER] BUTTON ...................................................................................... 15 4.7.17-[TELE_CMD] COMMAND / [DOOR STATISTICS] BUTTON ..................................................................................................... 16 4.7.18-CALL COMMANDS / [CALL TO FLOOR] AND [CALL SIMULATION] BUTTONS..................................................................... 16

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1-INTRODUCTION This document describes the use of Windows® terminal.exe application to increase troubleshooting performance of specialized field engineers

2-SCOPE 

Schindler SmartMRL® Product Line elevators

3-TOOL DESCRIPTION 3.1-HARDWARE REQUIREMENTS    

PC laptop with RS232 IO port At least Windows® 98 “9 pin RS232_female to RS232_female” cable –the same used for CADI application-. You can also use the Smart’s [1] duplex cable (IdNr 258283) …or a “9 pin RS232_female to a 3 pin JST 3_female [2]” cable, wired [2->1], [3->2], [5->3]

1

3.2-TO HOST CONNECTION The laptop uses the rear RS232 port to communicate with the elevator controller

2

The Elevator control uses the SCIC print to communicate with external devices as following:  

SCIC1: Use the X232 port [A] SCIC2: Use either the X232 [A] (or the XTELE [B] ports, whenever you have at least SW v5.x)   

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

i

When using the X232 be sure that the installation is NOT a duplex one, otherwise strange characters will appear on the monitor Enable the SCIC.DIL[3] micro switch when using the XTELE port! X232 port cannot be used in case of duplex elevators!

B

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A

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3.3-SOFTWARE CONTENTS Used program is a standard Windows® OS application named TERMINAL.EXE. A second file [smart.trm] customizes the program, showing several commands on the program’s bottom line We suggest you to create a new folder in your computer (for example C:/Bionic) and place there the TERMINAL.EXE and SMART.TRM files

4.-PROGRAM DESCRIPTION 4.1-START THE TERMINAL Go under the directory where the two files, “Terminal.exe” and “smart.trm”, are placed and double click on the “smart.trm” . When the program is starter the following window will appear:

2

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

Command button line

Command page change

1

Terminal.exe is a terminal emulator, allowing the computer to send commands [1] and receive information from the Elevator Control using alphanumeric text [2] NOTE: Information received from the Elevator Control can be slightly different according to the installed software version

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4.2-PROGRAM USE Pressing one of the bar buttons [1], the corresponding pre-configured command will be directly launch Commands using an additional parameter (like sim_floor_call:=x) need the [RETURN] key to launch the command after introduction of the adequate value You can manually type a command and press [RETURN] to launch it. The screen will show the information sent by the Elevator controller The general command syntax is:

command:=number

Example:

gc_show_ee:=1

4.3-COMMAND BUTTONS The following table describes the commands pre-configured using the delivered “smart.trm” configuration file:

MAIN ELEVATOR DATA INPUT AND OUTPUT MONITORING

PAGE 2

SYSTEM INFO SIM CARD DATA EEPROM DATA SUBSYST. AVAILABLE SERVICE ENABLED: SEM STATUS

TRAFFIC SIMULATOR AND DOOR STATISTICS

COMMAND system_info:=1 read_sim_card:=1 gc_show_ee:=1 ctrl_availability:=1

5.0

Shows the SEM status Shows the data concerning the number of floors (in closed loop, also the floor height is shown) List the Error History (learning trip doesn’t erase the error history data)

5.0

Show the current status of the SCIC IO ports Show the status of the SDIC IO ports. List modes [1] or [7] must be active (can bus request) Show the status of additional SDIC3 IO ports. List modes [1] or [7] must be active (can bus request) Enables dynamic notification of any IO status change Shows the cell calibration parameters provisionally stored into the RAM Shows the current cell measurement (Hz) in Hexadecimal

All

show_last_err:=1

IO SCIC

ctrl_iostatus:=1

IO SDIC

car_iostatus_rqst:=1

IO SDIC 3 add.

car_iostatus_ext_rqst:=1

IO DYNAMIC

enable_io_notification:=1

ALL MESSAGES OFF

5.0

Shows the service currently active

ERROR HISTORY

READ Hz ON CELL

List all the relevant elevator data List the data stored into the SIM card List the data stored into the EEPROM Shows the availability status of the different elevator subsystems

Minimum SW version required 5.0 All All

sem_get_status:=0 read_shaft_ee:=1

CALIBRATION

DESCRIPTION

ctrl_show_services:=1

SHAFT IMAGE

clc_ram_frequency:=1 car_load_rqst:=1

5.0 4.0

All 4.0 5.0 All All

list_mode:=0

Stops the message’s scrolling

All

list_mode:=1

Scrolls the filtered messages (mode 1 in this case)

All

CALL TO FLOOR-> CALL SIMULAT.30s CALL SIMULAT.45s CALL SIMUL.STOP TRIP COUNTER

sim_floor_call:=

Lower floor is [1]

All

sys_sim_start:=11e

Random “ZKH=120 trips/hour“ traffic generation

All

sys_sim_start:=12d

Random “ZKH=90 trips/hour” traffic generation

All

sys_sim_start:=0 tele_trip_counter

All 5.0

DOOR STATISTICS

tele_cmd:=0

Stops the random traffic generation Shows the trip counter (Learning trip doesn’t erase the door statistic data)

LIST MESSAGES:

PAGE 3

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PAGE 1

BUTTON

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5.0

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4.4-CUSTOM COMMAND BUTTONS You can customize your own buttons. To perform this operation you have to : -

Go under menu “Settings” Choose “Function Keys”

The following pop-up window will come

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

Type in the “Key Name” a text explaining the function e.g. “Car call”. Type in the “Command” the related function e.g. “sim_car_call:=” To come back to the Terminal click on OK. To save the new custom buttons go under “File” and choose “Save”.

Tip  by adding a “^M” in the command buttons messages, the [RETURN] is no more needed e.g. “system_info:=1^M “

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4.5-TEXT SAVING TO A FILE In order to save the information and allow further analysis at the office, you can register a standard text file with the logging information.

To perform this operation you have to: -

Go under menu “Transfers” Choose “Receive Text File…”

The following pop up window will appear: -

Type in the file name (max 8 characters) and the file extension (.txt) e.g. “field.txt”

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

Click “OK”

To stop the recording of logging information press “STOP”:

You can remove the text shown in your screen using the menu option “Edit/Clear Buffer” as shown on the figure:

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4.6-SW VERSION AND SIM CARD NUMBER CHECKING By making a reset on SCIC, the program starts running and shows an information similar to: Schindler Elevator S002, SCIC Controller Software version S00x V1.2.03

Starting application. GC has ID 6c 4965 CC has ID 6c 4965 Configuration in progress.

GC Identification (6c4965 in this case) is the LOC commission number stored into the SCIC print when powered-up the first time CC identification (6c4965 in this case) is the LOC commission number stored into the SIM card If the software finds different Id numbers on SIM card and SCIC, a SIM card error will be noticed, and after 5 minutes the elevator will be send to the first floor, remaining out of service

4.7-COMMAND LIST 4.7.1-[SYSTEM_INFO] COMMAND / [SYSTEM INFO] BUTTON system_info:=1 command shows all the relevant Elevator Control data in one shoot

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

In fact, this command is a combination of several commands like:     

gc_show-ee:=1 read_shaft_ee:=1 ctrl_iostatus:=1 show_last_error:=1 car_iostatus_rqst:=1

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4.7.2-[READ_SIM_CARD] COMMAND / [SIM CARD DATA] BUTTON This command shows the list of options stored on the SIM card and the effective status: enabled [1] or disabled [0] NOTE: Information shown by the elevator Controller can be slightly different from one SW version to other

The following table shows the list (non exhaustive) of the SIM card options:

OPTION DE PI KA KS

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

BR1 BR1(NO) BR1(LUX) BR2(FR) BR3(BE) BR3(In) LV Duplex RL1 RL2 CPIF TDIF ZB ZQF VS RLC BEA JAB DH EBR1 NS21 CPIAF SAS RV1 ADGS

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Description Traffic algorithms Non-collective control Non-Collective Control with Landing Call Registration: [-I] One Directional Collective Control: Bi-directional Collective Control: [+IV] Fireman’s Service BR Fire Emergency Recall Type 1: Fire Emergency Recall Type 1 (Norway): [IV] Fireman's Control Type 1 (Luxembourg) [-I, -II] Fireman's Service Type 2 (France): [-I] Fireman's Control Type 3 (Belgium): [+IV] Fireman's Control Type 3 (India): [+IMEA] Other options and functions Full Load Control: Group control Automatic Return to Main Floor Automatic Return to Main Floor from parking floors Car position indicator at main floor Pre-announcing arrows on each floor (Hall Lanterns) Restricted Access (PIN Code): and COP key switch [+IV] Trip Counter Software: [+IV] and Hours in service counter software [+IV] Voice Signalization: [-I] Automatic car light [-I] Floor Lighting Control: [-I] Out of service in car [+IV] Stopping device in the car [+IMEA] Floor on Fire [-I] Emergency Power Operation Type 2: [+IV] Car Position indicator on each floor [+IV] Schindler Access System [+IV] Independent Service (without Parking): [-I] Advanced diagnostic [+IV]

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4.7.3-[GC_SHOW_EE] COMMAND / [EEPROM DATA] BUTTON gc_show_ee:=1 command shows the content of the SCIC’s EEPROM:

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

EXAMPLE:                      

Info elevatorID = 1 activePolicy = 1 isGroupModeDuplex = 0 nrOfFloors = 7 floorOffset = 1 mainFloor = 2 mainFlooFire1Service = 1 mainFloorFire2Service = 1 mainFloorParking = 1 isCarLoadCellCalibrated = 1 ratedLoad = 63 referenceLoad = 50 frequencyZeroLoad = 14584 frequencyReferenceLoad = 15862 doorHoldOpenExit = 30 doorHoldOpenBoard = 50 timeoutParking1Service = 12 timeoutParking2Service = 5 minimumDoorOpenTime = 20 minimumTimeDTO = 10 extraLongDoorOpenTime = 18 maximumTimeout2Stroke = 20

         

displayLastDestinationFloorTimeout = 20 maximumTimeoutProtectedFloor = 50 timeoutAutomaticCarLight = 10 Function key1 = 1 Function key2 = 0 Function key3 = 0 firstCopDetect = 2 secondCopDetect = 0 COP sensitivity = 6 LOP sensitivity = 4

            

mainFloorIndicator (CPIF)= 1 LOP arrows (TDIF) = 1 PINCode option = 1 FLC option = 0 KLV option = 1 PA1 option = 0 PA2 option = 0 BR1 option = 0 BR2 option = 0 BR3 option = 0 BR1Lux option = 0 JRV option = 0 StopInCar option = 0

 LOP detection[1] = 4  LOP detection[2] = 4 .............  LOP detection[5] = 4  LOP detection[6] = 4  LOP detection[7] = 4  LOP detection[8] = 0 .............  LOP detection[14] = 0

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   

Explanation In duplex case, 1 or 2 DE, PI, KA, KS respectively Duplex yes / no resp. Number of floors found

Info related to main floor configured values

Info related to the car load cell (Digisens) calibration

Info related to the door timing configured values

Floor display and car light time values Info related to the function configured for the keyX additional SCOP

Info related to the COP/LOP sensitivity

Elevator control options read from the SIM card

Info related to the detected and available LOP, sensibility…

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4.7.4-[CTRL_AVAILABILITY] COMMAND / [SUBSYST.AVAILABLE] BUTTON ctrl_availability:=1 command request the availability status of the different elevator subsystems: EXAMPLE: ElevatorSystem availability: 1 ElevatorSystemForGroup availability: 1 Drive availability: 1 Car availability: 1 CarDoor availability: 1 theLoadDetectDev availability: 1 ServiceMgr's ElevatorSystem availability: 1 ServiceMgr's ElevatorSystemForGroup availability: 1 ServiceMgr's Elevator Call acceptance: 1 ServiceMgr's Group Call acceptance: 1

4.7.5-[CTRL_SHOW_SERVICES] COMMAND / [SERVICE ENABLED] BUTTON ctrl_show_services:=1 command shows the current active service: Several examples:

     

There are no services active Reservation waitingForDeactivation - OutOfGroup invoked (JRVC enabled) Inspection running (JREC enabled) Synchronization running (performing a synchro trip) TestTravelControl running (DIL [7] on SCIC enabled) Configuration running (DIL [6] on SCIC enabled)

4.7.6-[SEM_GET_STATUS] COMMAND / [SEM STATUS] BUTTON sem_get_status:=0 command gets the status of the SEM device.

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

Possible status values are:            

UNINIT = 0, INITIALISING, PREPARING_NORMAL_MODE, NORMAL_MODE PREPARING_EVACUATION_MODE EVACUATION_MODE PREPARING_EVACUATION_TRIP EVACUATION_TRIP PREPARING_STANDBY STANDBY ERROR UNKNOWN

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4.7.7-[READ_SHAFT_EE] COMMAND / [SHAFT IMAGE] BUTTON read_shaft_ee:=1 command shows the information related to the number of floors and level position. Dimensions are shown in mm (only for Closed Loop drive) EXAMPLE: File Version: 2 level #: 1 height: 0 flagLength: 240 doorSide: 1 level #: 2 height: 3043 flagLength: 240 doorSide: 1 level #: 3 height: 6046 flagLength: 240 doorSide: 1 level #: 4 height: 9045 flagLength: 239 doorSide: 1 level #: 5 height: 12040 flagLength: 240 doorSide: 1

CLOSED LOOP CASE

File Version: 2 level #: 1 level #: 2 level #: 3 level #: 4 level #: 5

FA OR OPEN LOOP CASE

4.7.8-[SHOW_LAST_ERR] COMMAND / [ERROR HISTORY] BUTTON

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show_last_err:=1 command shows the information related to the advanced and extended diagnosis: NOTE: Information depends of the SW version existing on the installation

EXAMPLE: Last Error: -----------

ADVANCED DIAGNOSIS

EN627 Res Code Class Time Description ------------------------------------------------------------------------------13 03 02 R 1869s E_DOOR_OPENING

(For error table and description see J237416)

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Error history: -------------Nr. Res Code Class Time Description ------------------------------------------------------------------------------1. 03 01 R 1850s E_DOOR_CLOSING 2. 03 02 R 1869s E_DOOR_OPENING

Stats (not permanently stored !): --------------------------------Number of errors in list: 2 Number of errors overridden: 0 Number of error bursts: 2 Number of errors since last reset: 2

EXTENDED DIAGNOSIS (For error table and description see J237416)

Number of trips since last error: 1547 Maximum trips without error: 2589 Measurement Period (since reset): 0 h 31 min 18 s Mean time between two bursts: 0 h 0 min 19 s Time since last error: 6 h 43 min 9 s _________________________________________________

4.7.9-[CTRL_IOSTATUS] COMMAND / [IO SCIC] BUTTON

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

ctrl_iostatus:=1 command shows the status of the SCIC’s input and output signals: EXAMPLE: IO signals on SCIC ISF = 0 RFA = 0 RH1 = 0 driveDirectionFeedback = 0 RRD = 0 RRU = 0 KSA = 0 JHM = 0 JRH = 0 DRH_D = 0 DRH_U = 0 DC_U_D = 0 SD = 0 ISPT = 1 ISK = 0 THMH = 0 evacuationEnable = 0 INPUT_AUX1 = 0 INPUT_AUX2 = 0 INPUT_AUX3 = 0 INPUT_AUX4 = 0 DIP Switches on SCIC CLCDisable = 1 IrEnable = 0 Reserved = 1 DiagExt = 0 AdvDiag = 0 Config = 0 DKFM = 0 IMOF = 0

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4.7.10-[CAR_IOSTATUS_RQST] COMMAND / [IO SDIC] BUTTON car_iostatus_rqst:=1 command request the status of the SDIC’s main input and output signals NOTE: the requested info is send by the SDIC print. For this reason, list mode [1] or [7] must be active in order to properly receive the information via the CAN bus EXAMPLE: 191776sttCanPort -> CAR_IOSTATUS_RQST 0x0000 191780 tCanPort >> MSG_CAR_IOSTATUS JREC = 0 DREC_U = 0 DREC_D = 0 JHC = 0 RPTH = 0 KET_O = 0 KET_S = 1 KSKB = 0 KS = 1 KSE = 0 191782 tCanPort >> MSG_CAR_IOSTATUS 0xFD40 191784 tCar CAR_IOSTATUS_EXT_RQST 0x0000 238143 tCanPort >> MSG_CAR_IOSTATUS_EXT KS_1 = 0 RFUET = 1 IUET = 0 KTHMT = 1 PHS1 = 0 PHS2 = 0 PHUET1 = 1 PHUET2 = 1 DA = 0 238146 tCarDoor CAR_LOAD_RQST 0x0000 274661 tCanPort >> MSG_CLC_MEASURED_LOAD 0x37B0

In this case, 37B0 (hex) corresponds to 14256 (dec), and then the measured frequency is 14256Hz 4.7.15-[LIST_MODE] COMMAND / [ALL MESSAGES OFF] and [LIST MESSAGES] BUTTONS list_mode:=X command displays messages describing every action the Elevator Control performs “X” parameter values have the following effect:

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

List_mode:=0 = Disables the command List_mode:=1 = Shows messages associated to: CAN bus, BIO bus controller and IO controller List_mode:=5 = Shows messages associated to: car operating panel 1 and car operating panel 2 List_mode:=6 = Shows messages associated to: BIO bus controller, floor panels manager List_mode:=7 = Shows messages associated to: car door, car and CAN bus List_mode:=9 = No filtering (all messages)

WARNING! The [list_mode] command uses about 40% of the µp microprocessor resources. Don’t forget to disable the command (list_mode:=0) before to quit the installation! When using the terminal.exe’ bar button, the deffect value is “1” You can also use the standard copy&paste feature to export the received text to a text-making program (Notepad, Wordpad, Word) in order to save the information and allow further analysis (see also page 7)

4.7.16-[TELE_TRIP_COUNTER] COMMAND / [TRIP COUNTER] BUTTON tele_trip_counter:=1 command shows the information related to basic running statistics Counters are not erased by a forced learning trip. Trip time is shown in seconds EXAMPLE: TripCounter: 1310 Total trip time: 14740

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4.7.17-[TELE_CMD] COMMAND / [DOOR STATISTICS] BUTTON tele_cmd:=0 command shows the information related to extended trip and door motion statistics Counters are not erased by a forced learning trip. Trip time is shown in seconds EXAMPLE: Statistics Request -----------------Trip Counter: 3630 Total trip time: 33063 1. Door Opening Count: 1098 1. Door Opening Time: 3293 1. Door Closing Time: Time: 3247 2. Door Opening Count: 772 2. Door Opening Time: 2504 2. Door Closing Time: Time: 2455 3. Door Opening Count: 756 3. Door Opening Time: 2696 3. Door Closing Time: Time: 2222 4. Door Opening Count: 755 4. Door Opening Time: 2586 4. Door Closing Time: Time: 2337 5. Door Opening Count: 725 5. Door Opening Time: 2272 5. Door Closing Time: Time: 2105

4.7.18-CALL COMMANDS / [CALL TO FLOOR] AND [CALL SIMULATION] BUTTONS Level [3] also contains several commands concerning call generation:

CALL TO FLOOR->X Makes a floor call to the X floor (where X is 1…n) CALL SIMULT.30s Launches a ZKH=120 trips-per-hour random traffic simulator

This design and information is our intellectual property. It must without our written consent neither be copied in any way nor used for manufacturing nor communicated to third parties

CALL SIMULAT.45s Launches a ZKH=90 trips-per-hour random traffic simulator CALL SIMUL.STOP Stops the traffic simulator

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