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Dalat University

Assignment points:

Faculty of Foreign Languages

FINAL EXAM ON ENGLISH FOR TOURISM 1 Time allowed: 90 minutes

Exam points:

(Notes: No materials are allowed) Student’s name: ……………………………… Student’s ID: ……………… Class: ……………………………. …………

Examination room: ……….

Invigilators’ signatures: 1: ………………………2: ……………………… Examiners’ signatures: 1: ……………………… 2: ………………………

Total points: In numbers: ……… In words: …………

I.

Write in ONE WORD for each definition. EACH underscore ( _ ) is equal to ONE letter in the word. (1 mark/0.1 each) 1. A person whose job is to deal with people arriving at or telephoning a hotel: ____________ 2. A place where people on holiday can put up their tents, park their caravan, camper, etc. often with toilets, water, etc.: _ _ _ _ _ _ _ _ 3. A person who uses services of a company: _ _ _ _ _ _ 4. A person whose job is to take food order and serve foods in a restaurant: _ _ _ _ _ _ 5. A place on the coast where ships can be tied up, that is to protected from the sea and bad weather: _ _ _ _ _ _ 6. A separate section of a train, tram or similar form of public transport: _ _ _ _ _ _ _ _ 7. A vehicle that travels just above the surface of water or land, held up by air being forced downwards: _ _ _ _ _ _ _ _ _ _ 8. An officer on a ship who is responsible for taking care of the passengers and for the accounts: _ _ _ _ _ _ 9. The state of feeling safe and being free from worry: _ _ _ _ _ _ _ _ 10. The money that you earn for the work that you do: _ _ _ _ _ _ _ _ II. Write in the blanks sentences using the given words in the brackets to complete the conversation. (1 mark/0.1 each) Waiter: Welcome to Dalat Palace Restaurant. (you/have/reservation?) (1)_______________________________________________ Customer: I’m afraid I don’t. (you/have/free table)(2)__________________________ Waiter: Yes, sir.(How many/people/be?)(3)_______________________________ Customer: for two people. Waiter: Please follow me sir.(you/ready/order?)(4)_____________________________ Customer: Not yet. Please give us a second. Waiter: No problem.(I/back/a couple of minutes). (5)___________________________ …. (after some minutes) Waiter: (what/you/like/order?) (6)__________________________________________

Customer: (I/have/chicken salad/please.) (7)__________________________________ Waiter: (drink?)(8)______________________________________________________ Customer: A bottle of red wine, please. Waiter: Sure. (I/be/back/your order/a moment.) (9)_____________________________ … (after the customer finishes the meal) Customer: (bill?) (10)____________________________________________________ A: Here’s your bill, sir. B: Okay. Thank you. B. READING Read the text and find the answers for the following questions. (1m/ 0.2each) (Ñoïc vaø traû lôøi caâu hoûi) TOURIST INFORMATION CENTRES There are over 700 Tourist Information Centres (TICs) in Britain. You will usually find TICs centrally positioned in towns or beside main roads, and at points of entry into Britain. In London there are the British Travel Centre and Tourist Information Centres which specialize in England, Scotland, Wales and Northern Ireland. Most TICs are open Monday to Friday, 9.00 to 17.00 although in summer many are open longer and at weekends. Some are open fromEaster to September only. Accommodation booking: Wherever you go, TICs will help you find accommodation for the night. Many centres will make a reservation for the same night in their localityin England a small charge is usually made (about 95p); in Scotland the service is free (a small deposit is refunded at the end of the stay); in Wales and Northern Ireland the service is free. A number of them also offer a reservation service enabling you to arrange accommodation for the same or the next night in a different locality(providing the service also operates there). This linked accommodation service is known as Booka – Bed-Ahead. Please know that the centres do not make advance bookings by mail or telephone. You are advised to call in personally at the TIC and book your night’s accommodation before 16.00. 1. How many Tourist Information Centres (TICs) do you think there are in Britain? ……………………………………………………………………………………… 2. Do you think they close at weekends? …………………………………………………. 3. What can TICs do for customers?

……………………………………………………………………………………… 4. In which area is deposit refunded at the end of the stay? ………………………………………………………………………. 5. What should we do to make advance bookings? ………………………………………………………………………. C. WRITING I. Use the words in brackets to give advice and make suggestions for the following situations. (1m/ 0.2each) (Vieát lôøi khuyeân cho nhöõng tình huoáng beân döôùi döïa vaøo töø gôïi yù trong ngoaëc) 1. I am not sure what to do in Dalat at night. (If I were you,……..) ……………………………………………………………………………………… 2. I don’t know where to go on my next summer vacation. (Why don’t you….) ……………………………………………………………………………………… 3. I can’t find my passport. (In my opinion, you should…) ……………………………………………………………………………………… 4. My wife is feeling very ill. (Your best option ………) ……………………………………………………………………………………… 5. I really want to enjoy some local food. (How about…..) ……………………………………………………………………………………… II. Use the suggestions to write full sentences. (1m/ 0.2each) (Vieát caâu hoaøn chænh döïa vaøo töø gôïi yù) 1.

She / usually / finish / at five/ but / today/ work/ until eight.

………………………………………………………………………………… 2.

If / have/ one week off / why don’t / visit / Dalat

………………………………………………………………………………… 3.

travel / a lot / and / visit / Australia

………………………………………………………………………………… 4.

Do you know/ when/ the tour operator/ open/ new branch/ Dalat

………………………………………………………………………………… 5.

travelling / plane / much faster / car

………………………………………………………………………………….