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At the travel agency Read the dialogue and try to understand it.
Agent: Good morning, sir. How may I help you? Customer: Good morning. I intend to visit England with my wife. What would you recommend? Agent: Well, we have several package deals. How long do you plan to stay? Customer: We will stay around two weeks. Agent: In that case, I would recommend you our all-inclusive tour. Customer: What does it include? Agent: It includes air and ground transportation, accommodation, meals and guided visits. Customer: I really like that. May I have a brochure, please? Agent: Of course, sir.
Language Focus Read the vocabulary notes and try to remember the meanings. How may I help you?
to intend to several package deal to plan to stay all-inclusive tour air transportation ground transportation
accommodation meal guided visit brochure
¿En qué puedo ayudarle? Es la fórmula de cortesía que se utiliza normalmente para ofrecer ayuda al cliente. También puede decirse What can I do for you? tener la intención de varios paquete turístico planear, tener planeado permanecer, quedarse viaje con todo incluído transporte o traslado aéreo transporte o traslado terrestre. En la industria del turismo, se refiere más precisamente a los traslados entre el aeropuerto y el hotel, o de una ciudad a otra. alojamiento comida visita guiada folleto
Part 3. NEW WORDS AND EXPRESSIONS
This is a list of related vocabulary that you must learn and remember.
Asking for information - Solicitar información I intend / plan to visit... Tengo intención de visitar... What would you recommend? ¿Qué me recomendaría? Where should I go? ¿Qué debería hacer? What does the tour include? ¿Qué incluye la visita guiada? Are all meals included in the package? ¿Están incluídas todas las comidas en el paquete? What kind of hotels can you offer? ¿Qué clase de hoteles puede ofrecer? Does the guide speak English? ¿La guía habla inglés? How many days will we stay at...? ¿Cuántos días nos quedaremos en...? How long does it take to get to...? ¿Cuánto se tarda en llegar a...? May I have a brochure, please? ¿Me daría un folleto, por favor?
Giving information - Dar información We have several packages to... Tenemos varios paquetes turísticos a... We can offer you a better hotel. Podemos ofrecerle un hotel mejor. You'd better travel by train. Será mejor que viajara en tren. I suggest you take a round-trip flight. Le sugiero tomar un vuelo de ida y vuelta. You can rent a car when you arrive. Puede rentar un auto cuando llegue. Why not spend two days in Edinburgh before coming back? ¿Por qué no pasar dos días en Edimburgo antes de regresar? All our tours include a Spanish-speaking guide. Todos nuestros tours incluyen una guía de habla hispana.
Travel vocabulary travel agency
agencia de viajes
travel agent's
agencia de viajes
travel agent
agente de viajes
tour operator
operador turístico
accommodation
alojamiento
brochure
folleto
car rental
alquiler de coches
city centre (GB)
centro de la ciudad
downtown (US)
centro de la ciudad
customer
cliente
discount
descuento
group tour
viaje grupal
all-inclusive tour
viaje con todo incluído
package deal
paquete
package tour
viaje organizado
package holiday (GB)
vacaciones organizadas
package vacation (US)
vacaciones organizadas
itinerary
itinerario
air transportation
traslado aéreo
ground transportation
traslado terrestre
ticket
boleto, billete
award ticket
boleto, billete de premio
travel guide
guía de turismo
holiday (GB)
vacaciones
vacation (US)
vacaciones
journey
viaje
trip
viaje
travel
viaje
bargain
oferta, ganga
special rate
tarifa especial
group rate
tarifa grupal
high season
temporada alta
low season
temporada baja
US=American English GB=British English
Travel, journey or trip? Travel is used to mean the general activity of moving from one place to another. Air travel is faster than rail travel. Journey refers to travelling a long distance, or travelling regularly, emphasizing on the idea of travelling itself. We had a long journey through the mountains. Trip refers to travelling a short distance, or an unusual journey, emphasizing on the place or the reason of travelling. His job involves a lot of business trips.
Part 4. GRAMMAR Giving advice Para brindar un consejo o sugerir algo, se pueden utilizan las siguientes formas: You should + do something You shouldn't + do something You should visit the Louvre museum. You shouldn't miss the Mona Lisa. You ought to + do something You oughtn't to + do something You ought to go to the Tate Gallery. You oughtn't to skip the Turner collection. If I were you, I would + (not) + do something If I were you, I would travel by train. If I were you, I wouldn't go to that museum on Sundays. Why don't you +verb ? Why don't you rent a car?
Recommending Para recomendar algo, se utiliza el verbo to recommend con las siguientes estructuras: to recommend + somebody + to do something I recommend you to visit Edinburgh. to recommend that + somebody + do something I recommend that you walk along the promenade. to recommend + gerund I recommend eating local food