At The Travel Agency PDF [PDF]

Zitiervorschau

At the travel agency Read the dialogue and try to understand it.

Agent: Good morning, sir. How may I help you? Customer: Good morning. I intend to visit England with my wife. What would you recommend? Agent: Well, we have several package deals. How long do you plan to stay? Customer: We will stay around two weeks. Agent: In that case, I would recommend you our all-inclusive tour. Customer: What does it include? Agent: It includes air and ground transportation, accommodation, meals and guided visits. Customer: I really like that. May I have a brochure, please? Agent: Of course, sir.

Language Focus Read the vocabulary notes and try to remember the meanings. How may I help you?

to intend to several package deal to plan to stay all-inclusive tour air transportation ground transportation

accommodation meal guided visit brochure

¿En qué puedo ayudarle? Es la fórmula de cortesía que se utiliza normalmente para ofrecer ayuda al cliente. También puede decirse What can I do for you? tener la intención de varios paquete turístico planear, tener planeado permanecer, quedarse viaje con todo incluído transporte o traslado aéreo transporte o traslado terrestre. En la industria del turismo, se refiere más precisamente a los traslados entre el aeropuerto y el hotel, o de una ciudad a otra. alojamiento comida visita guiada folleto

Part 3. NEW WORDS AND EXPRESSIONS

This is a list of related vocabulary that you must learn and remember.

Asking for information - Solicitar información I intend / plan to visit... Tengo intención de visitar... What would you recommend? ¿Qué me recomendaría? Where should I go? ¿Qué debería hacer? What does the tour include? ¿Qué incluye la visita guiada? Are all meals included in the package? ¿Están incluídas todas las comidas en el paquete? What kind of hotels can you offer? ¿Qué clase de hoteles puede ofrecer? Does the guide speak English? ¿La guía habla inglés? How many days will we stay at...? ¿Cuántos días nos quedaremos en...? How long does it take to get to...? ¿Cuánto se tarda en llegar a...? May I have a brochure, please? ¿Me daría un folleto, por favor?

Giving information - Dar información We have several packages to... Tenemos varios paquetes turísticos a... We can offer you a better hotel. Podemos ofrecerle un hotel mejor. You'd better travel by train. Será mejor que viajara en tren. I suggest you take a round-trip flight. Le sugiero tomar un vuelo de ida y vuelta. You can rent a car when you arrive. Puede rentar un auto cuando llegue. Why not spend two days in Edinburgh before coming back? ¿Por qué no pasar dos días en Edimburgo antes de regresar? All our tours include a Spanish-speaking guide. Todos nuestros tours incluyen una guía de habla hispana.

Travel vocabulary travel agency

agencia de viajes

travel agent's

agencia de viajes

travel agent

agente de viajes

tour operator

operador turístico

accommodation

alojamiento

brochure

folleto

car rental

alquiler de coches

city centre (GB)

centro de la ciudad

downtown (US)

centro de la ciudad

customer

cliente

discount

descuento

group tour

viaje grupal

all-inclusive tour

viaje con todo incluído

package deal

paquete

package tour

viaje organizado

package holiday (GB)

vacaciones organizadas

package vacation (US)

vacaciones organizadas

itinerary

itinerario

air transportation

traslado aéreo

ground transportation

traslado terrestre

ticket

boleto, billete

award ticket

boleto, billete de premio

travel guide

guía de turismo

holiday (GB)

vacaciones

vacation (US)

vacaciones

journey

viaje

trip

viaje

travel

viaje

bargain

oferta, ganga

special rate

tarifa especial

group rate

tarifa grupal

high season

temporada alta

low season

temporada baja

US=American English GB=British English

Travel, journey or trip? Travel is used to mean the general activity of moving from one place to another. Air travel is faster than rail travel. Journey refers to travelling a long distance, or travelling regularly, emphasizing on the idea of travelling itself. We had a long journey through the mountains. Trip refers to travelling a short distance, or an unusual journey, emphasizing on the place or the reason of travelling. His job involves a lot of business trips.

Part 4. GRAMMAR Giving advice Para brindar un consejo o sugerir algo, se pueden utilizan las siguientes formas: You should + do something You shouldn't + do something You should visit the Louvre museum. You shouldn't miss the Mona Lisa. You ought to + do something You oughtn't to + do something You ought to go to the Tate Gallery. You oughtn't to skip the Turner collection. If I were you, I would + (not) + do something If I were you, I would travel by train. If I were you, I wouldn't go to that museum on Sundays. Why don't you +verb ? Why don't you rent a car?

Recommending Para recomendar algo, se utiliza el verbo to recommend con las siguientes estructuras: to recommend + somebody + to do something I recommend you to visit Edinburgh. to recommend that + somebody + do something I recommend that you walk along the promenade. to recommend + gerund I recommend eating local food