2017 IPW Leads From DNE [PDF]

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IPW 2017 LEADS Company/Organizatio Contact Name n (First Name)

Contact Name (Last Name)

Title

Email

Aeroplan

Eric

Engelhardt

Sales Manager

[email protected] Mauritiussteinweg

116

America Unlimited

Timo

Kohlenberg

President

[email protected] Leonhardtstraße

10

amerikareisen.at

Karin

Ochenbauer

General Manager

[email protected] Buchberggasse

34

000000

1

Adress 1 (Street Name)

Adress 2 Adress 3 (Street #)

Argus Reisen

Dirk

Buettner

CEO

[email protected] Wiesleutener Straße

21

Berge & Meer

Melanie

Pullem

Contracting Manager

[email protected] Andréestraße

27

000000

2

CANUSA Touristik

Kolja

Kassner

Senior Vice President

[email protected]

Nebendahlstrasse

16

CRD International

Pia

Hambrock

Junior Marketing / Product Manager

[email protected]

Stadthausbruecke

1-3

000000

3

Hillers

Product Manager North America

[email protected] Alsterdorfer Straße 56

DER Touristik Frankfurt GmbH & Co. Jasmin KG

Neis

Product Manager Noth America

[email protected] Emil-von-Behring-Straße

6

Kuoni / DER Touristik Frankfurt GmbH & Co. Tino KG

Swoboda

Team Leader Kuoni [email protected] Emil-von-Behring-Straße

6

Cruising Fernreise

000000

4

Rainer

Diamir Erlebnisreisen Holger

Howind

Product Manager North America

[email protected] Berhold-Haupt-Str. 2

2

Explorer Fernreisen GmbH

Sabine

Besgen

Head of Product Management

[email protected] Huettenstraße

17

Faszination Fernweh

Manuela

Duebler

CEO

[email protected]

14

000000

5

Wintergasse

26

Flamingo / USAReisen.de

Doreen

Sell

Marketing Manager [email protected]

Mariendorfer Damm

FTI

Julia

Mueller

Key Account Manager

[email protected]

Landsbergstr.

Thomas Cook

Yvonne

Schmitdt

Product Manager

[email protected] Thomas-Cook-Platz

Tour Consult

Andreas

Fraissl

Owner & Managing [email protected] Am Mantel Director

1

Seiler

Manager Product & [email protected] Trading Longhaul

75

TUI Suisse / Flex Travel Rahel

000000

6

Friessenbergstrasse

88

1

Post Code/Zip City

Country

Comments

50676

Germany

Book through all major receptives. Their main business is selling flight tickets.

30175

Cologne

Hannover

3400

Klosterneuburg

000000

7

Germany

Austria

Actioned By

Numbers for the USA have declined slightly Timo CB stated. Clients more younger people because of Facebook promotions etc. but also high-end clients (Fine Reisen). Timo will send us a proposal for the new FY. He further asked if CB could do a training in their headquarter in Hannover in Sep/Oct.

Updated NE program and increased product from CB Tour Mappers. 10 fly drives on homepage. Are using the content of our German Newsletter, CB sends out. Karin is still using some of the NE postcards (JMA) from 5 years ago. Their sales have the same volume as last year but it changed to Canada a lot. Her colleague Thomas attended the Summit and post fam this year and this is very helpful for selling our region. Offered us the opportunity to be subexhibitor at the Vienna Consumer Show in January 2018. Approx. € 1,700

Follow Up Date

Summit

July

2017

87637

Seeg

56578

Rengsdorf

000000

8

Germany

Germany

Dirk the Owner informed us the there will be a slight CB re-structure in their company. He will have more Sales Staff now. NE is doing good. 1,000 room nights in 2016. For 2017 7-8% below so far. He would like to increase the "highlights in NE" on their weibsite. Further he offered us participation in the ARGUSA North America Day in Fall.

They only offer NE as pre-and post program for CB cruises. The cruises have only Boston as stop in NE. Cruises are their bestsellers. In the past they offered a NE fall tour but not anymore. However, Melanie is thinking about adding a NE tour again

July

Invitation

22041

Hamburg

20355

Hamburg

000000

9

Germany

Germany

Feb and March have been months with very low CB/LH bookings for the USA but May picked up again. Therefore, they are quiet happy with their bookings. They would like to add more NE attractions to their portfolio. CANUSA is planning a fam trip to NE in Sep with Tour Mappers because they are their biggest client. Not only, will the Sales Staff profit from the fam but also Kolja and his colleague from the Marketing Department will escort the group and will film their trip to produce some video clips for their website afterwards. Therefore we discussed to add as many "trendy" attractions as possible (Helicopter Tours over the Newport Mansions, Yard Sailing, Kites, Tennis with a Pro, Cape Cod Biking, water activities, craft beer tours etc.) Mark Brodeur already talked to Tour Mappers. DNE should use this opportunity to support this fam to get the best out of it for the biggest tour operator for their region. CB FU

Pia took over the job from Nora. She informed us CB that USA figures are down by 3-8 % due to the exchange rate and the political situation. Canada numbers are up. Their clients are more couples 55+ and a few families. After our JMA she saw in increase in the NE requests. Would like CB to come to their office for a training.

July

Invitation

22229

60424

Hamburg

Frankfurt am Main

60424

Frankfurt am Main

000000

10

Germany

Germany

Germany

New USA product since this year. Have 4 offices and CB 17 employees. Database Newsletter 15,000 addresses. Deliver 200,000 brochures yearly in their company group "Best of". 67% direct selling, 33% travel agencies. Rainer is well-known with the NE region and has attended several Summits for his former employes. This year he particpated in the Summit and post fam as well.

2017

NE is doing ok but the USA in general is down CB because of the exchange rate etc. Jasmin attended the Summit and post fam this year and was very glad about it. The layout for the the brochure will be changed but the NE product will stay the same.

2017

Since DER Touristik purchased Kuoni, Nadine is the CB new PM for this brand and Tino the Team Leader. They will produce a new catalogue with a new layout for Kuoni. More upscale, high-end than the other brands (Dertour, Meier's) Nadine is responsible for the USA product and will work together with Jasmin. The Marketing for Kuoni will still be made in Switzerland. Tino informed us that for the Kuoni brand features only 4* hotels and up in the new brochure. Clients will be more upscale. Tino is a member of the Visit USA Committee Switzerland

01257

40215

Dreseden

Duesseldorf

69469

Weinheim

000000

11

Germany

Germany

Germany

Small tour operator. Speciaized in hiking tours but CB also excursions, luxury tours. Started with the USA program in Dec 2016 - first catalogue. Are offering different tours in NE. E.g. the hut to hut tour in New Hampshire. Are interested in increasing the tour to Maine. Need a contact for a German-speaking travel guide for a group of approx. Are working with Tour Mappers and Canadvac. First week of October 2017, they are organizing a Consumer Show with Canada as partner. However, Holger thinks, it would be a great opportunity for NE to be there as well. Will send proposal

July

Invitation

Will feature a new NE bus tour that ATI is offering. CB Also working with Tour Mappers. Are intrested in the Summit 2018.

Invitation

USA numbers are up 20%. Clients think it is a safe CB destination. Therefore it is very important to inform the clients about destinations and therfore they attend many consumer shows. In 2018 they are producing a new catalogue. Are thinking about offering a new itinerary NE in combination with Nova Scotia through Canadvac. Further they would like to send their new PM Thea to the Summit next year

Invitation

CB

12109

80339

61440

76646

Berlin

Munich

Oberursel

Bruchsal

8036

Zurich

000000

12

Germany

Germany

Germany

Germany

Switzerland

Flamingo is the owner of the very strong URL USAReisen.de and is a hybrid travel agency with own tour operating and a strong focus on travel to the US. They are in fact the largest single travel agency selling FTI, Dertour and Meier's North America product in Germany. Their Newsletter go to 60,000 subscribers and has an opening rate of 40%. They generate 25 - 50% of more turnover after sending out a destination newsletter. Further she would be interested in a inhouse training in their office in Berlin Julia is the new Marketing Manager and introduced CB us their different programms. She will send us a proposal for the North America Roadshow as well as a Webinar in the next days.

July

July

Roomnights for Summer 2017 1,259 so far (2016: CB 1,600) Are working with ATI that are offering new NE tours in the futur. For our day-to-day work Tanja Kiep is our contact.

Yes

Andreas is working with Canadvac. NH and ME marketing promotion went really well. He will send us some figures. His NE numbers are up

CB

July

TUI Germany is doing all the contracting and the brochure production. Take the German brochure one on one. She is still responsible for marketing. Asked for a staff training in their Swiss office and JMAs for the new FY.

CB

July

Invitation

Images Collateral

Fam

JMA

Training

Yes

Yes

Maybe

000000

13

Yes

Yes

000000

14

Yes

Yes

Yes

Yes

000000

15

Yes

Maybe

Yes

000000

16

Maybe

yes

Maybe

000000

17

Maybe

Yes

Yes

Maybe

yes

Yes

000000

18

IPW 2017 LEADS Company/Organization

Contact Name (First Name)

Contact Name (Last Name)

Title

Booking.com

Ryan

Kolnick

Partnership Specialist

Cividin Your Travel Planner

Martina

Dubs

Discover America

Eyal

Bar

President &' CEO

Discover Holidays Inc.

Gary

Duffy

Owner

Fox Verre Reizen

Monique

Can Agthoven

Manager Touroperating

Get Your Guide

Philip

Ferentinos

Account Manager

Idee Per Viaggiare

Liberato

Esposito

Product Manager

Marco Polo

Dorte

Kuula

Brand Director

nrv

Arthur

Snijders

Product Manager

Nyhanv Rejser

Dorthe Laerke

Hansen

Product Manager

Pleasant Holidays

Kelly

Acheson

Director of Product USA & Canada

Risskov Rejser

Trine

Vennekilde

Product Manager

Style in Travel

Brigitte

Bosma

Product Manager

Tour America

Veronica

Flood

Marketing Manager

travel nation

Will

Davis

Travel Nauts

Ilse

Vervoort

YMT Vacations

Anina

Grasso

Director of Business Development

Product Manager

Email

Adress 1 (Street Name)

Adress 2 (Street #)

[email protected] Mission Street

[email protected] Via Imbriani

Adress 3 Post Code/Zip

94150

11

[email protected]

[email protected]

monique.van.agthoven.f Taurusavenue 18 ox.nl

[email protected]

West Hastings Street

V6B1N2

2132 LS

[email protected] Viale L. Cappiello

14

00125

7

2288 EG

[email protected]

[email protected]

Treubstraat

[email protected] Bernadottes Allé 7

2100

[email protected] 2404 Townsgate Road

91361

[email protected]

St. Kongensgade

[email protected]

[email protected]

62/63 Middle Abbey Street

62

1264

[email protected]

2810 Metheson Blvd. East

Suite 700

L4W 4X7

[email protected] Vijzelgracht

53-I

1017 HP

N. Sepulveda Blvd. [email protected] Suite 1700

100

90245

City

Country

Comments Have DMOs around the USA. Office in Boston as well. Is looking for new partnerships for a Newsletter e.g. and on an educational base

San Francisco

Trieste

USA

Italy

Her clients are honeymooners and are looking for a romantic NE experience. Tailor-made tours. Work with Tour Mappers, GTI and Hotelbeds. Boston is well know with her clients but not NE in general. Travel from Spring to Fall. They are going to Wedding Fairs and have their own brochures. Interested in the Summit

Offer a new tour: NYC - NE fly & drive. Would like to receive more itinerary suggestions as well as the image link. Tel Avic

Israel

Have 3-4 self-drive tours through NE. Mostly Boutique hotels. Their trips start in Boston. Gave update on region. Vancouver

Hoofddorp

California

Canada

For 10 years now the USA is the No 3 destination. Are selling directly and through travel agents. Work The Netherlands with Tour Mappers. Is interested in comming to the Summit next year.

USA

Are offering only excursions/attractions. Their No 1 market is Germany, than USA and the rest of Europe. 14 different languages on website. Are currently offering only Boston attractions in NE. Gave him an introduction of possible attractions in the rest of our region. They usually work with 25% commission.

Roma

Italy

Denmark

Rijswijk

Kobenhagen

Westlake Village

Massimo, Liberato's colleague attended the Summit this year. Work with Tour Mappers. For Boston use other receptives too e.g. Tourico. Offer Fly & drives for FITs. Would like to receive the image link

Marco Polo=Upscale, USA small destination for this brand; MyPlanet= USA one of five destinations. They are the tour operator No. 2 in DK. Operate out of Sweden too. Are looking for local experienced, muesums, outddors, a little bit of everything. Lori please send image link.

Netherlands

Gave introductions on NE as well as itinerary suggestions. Are looking for 3* hotels. Introduced them to Tour Mappers.

Denmark

US sales from Denmark are down. Wants to have creative ideas "what is off the beaten path". New flights will help moving forward.

USA

Kelly is based in Boston. Headquarter is in Southern California. B2B. Wants to add more destinations and activities. Would like to receive itineraries suggestions. Her colleague Marie attended the Summit this year. They are offering only Southern NE at the moment. More NY and Washington DC. Work with Travalco. Their USA numbers are a little bit up. Mostly families

Kobenhagen

Denmark

Netherlands

Dublin

Ireland

Is a brand new company for the USA. Looking for nicer, local Country Inns. Tailor-made fly & drives and City Trips - sell online only. Would like to get new ideas for local experience like lobster fishing, hiking. Is interested in the Summit 2018.

Is the largest Irish US tour operator. Have an office in Dublin and in Cork and also staff in Orlando. Use new direct flights to NE. Have a new booking system. Have won the Social Media award. Roomnights for NE: 2016: 611 2017: 547 so far Have a consumer show with 5,000 people attending. Lisa has all information about it.

Ontario

Canada

Use Viatours as receptive for activities, for lodging Tourico and Expedia. Working with different consumer brands. NHL and also a large supermarket chain in Canada. Can do certain market research and reach a certain target group.

FIT and family travel since 2008. Mainly North America. Book through ATI, Bonotel, Expedia. 17 employees. Introduced TourMappers. Gave an overview of NE. Is interested in the Summit. Amsterdam

El Segundo

Netherlands

USA

Handles Canada and US market. Escorted groups land and cruises. Seniors 5/60+ Offer a foilage tour from/to PHL. 9 departures in Sep/Oct. Is looking for a hotel outside of Rutland for the group, since she doesn't find a hotel during Rutland Temple Festival. Needs help here, as well as image link.

Actioned By

Follow Up Date

Summit

Images Collateral

LH

LH

invitation

LH

LH

Yes

invitation

Fam

JMA

Training

LH

July

2017 yes

LH

July

yes

LH

July

LH

2017

LH

LC

invitation

July

LH

LH

invitation

Now

2017 IPW LEADS - TEAM 1 Delegate Company

Street Address

Thibaault Loubatier

Terre Escales

35 Boulevard Saint Martin

Maxi Neubauer

Fair Flight DE

Hainstrabe 6

Dave Kim

SMCTG

7601 Little River turnpike

Ruud de Meer

Ambience Travel

Hellinweg 98 GH

Sarah Boyd Pauline O'connell

Grand American Adventure16-17 Grange Mills, Weir Road Venture Holidays Level 5, 41 currie St

Scott Humble

Lastminute.com

The johnson Building

Ying Chen Julie von Schirach

Americlink Intl Corp JBS Hotels

1727 Route 130, Amerilink Plaza 444 e Huntingdon Dr, Suite 212

Tobia Bening

Ikarus tours

Am Kaltenborn 49-51

Romain Cereau

Le Cercle des Vacances

31 Aveue de L'opera

Michael Marzano

FM tours

237 N Crystal Lake Dr,

Rob Zelgveld Heather Campbell

American Vacation Scenic

akeleibaan 60 Fairmont Hotel Vancouver

sigga Hellen Sveinsdottir

Icelandair

Havneholmen 27-29 stuen

Michael Botschi

Knechtreisen der specialist Schwimmbadsrtasse 1

Christian Walker Willumsen USA Rejser

Frederiksberggade 10

Yohann Robert

Entre Nous

20 rue de Paix

Elfreide Wank-Wrba

Meridia Reisen

Gutbrodstrasse 58

Jessica Jackson

Hayes & Jarvis

The Atrium

Ricahrd Wimms

Vacations to American

2 Waterside, Station Road

Mark Perry

Black Tomato

Floor 1, 40-42 Scrutton Street

A&K

Charlotte Wells

St Georges House, Ambrose Street

JAC Travel

Lee Florence

62-64 Chancellors Road

Trailfinders

Melloney Styles

215 Kensington High Street

Premier Holidays

Tim Greathead

Westbrook, Milton Road

Barrhead travel

Jade Semple

85 Oswald Street

Newmarket hols

Mandy McGlade

Cantium House, Railway Approach

Titan Travel

Jayne White

Titan House, Crossoak Lane

Trek America

Sarah Boyd

16/17 Grange Mills Weir Road

Thomas Cook

Charlotte Aldridge

Lynch Wood

Travelshpere

Stuart Perry

Compass House, Rockingham Road

Elegant Resorts

Caroline Beckett

Elegant House, Sandpiper Way

Virgin holidays

Alison Leslie

The VHQ Fleming Way

Freedom Destinations

Simon Hemmings

Centurion House

Audley Travel

James Butler

New Mill Lane

365 tickets

Allan Keane

No Card

City, Postal Code

Country

Email

75003 Paris

France

[email protected]

04109 Leipzig

Germany

[email protected]

102 Annadae VA 2003

USA

[email protected]

2583 WH DEN HAAG

The Netherlands

[email protected]

London Sw12 0NE Adelaide, SA 5000

UK Australia

[email protected] [email protected]

77 Hatton Garden London EC1NUK

[email protected]

North Brunswick, NJ 08902 arcadia CA 91006

USA USA

[email protected] [email protected]

61462 Koniggstein TS,

Germany

[email protected]

Angle 31 aveneu de l'opera

Paris 75001

[email protected]

Orlando, 32803

2908 KA Capelle a/d Ijssel 900 West Georgia Street

[email protected]

Netherlands Vancouver

[email protected] [email protected]

1561 Kebenhavn

Denmark

[email protected]

CH - 5210 Wundsich

Switzerkland

[email protected]

DK - 1459

Copenhagen

[email protected]

44000 NANTES

France

[email protected]

D-87634 Obergunzburg

[email protected]

London Road, Crawley

[email protected]

Harpenden

UK

[email protected]

London EC2 4PP

[email protected]

Cheltenham

[email protected]

London

W6 9RS

[email protected]

London

W8 6BD

[email protected]

Cambridge

CB4 1YG

[email protected]

Glasgow

G1 4PA

[email protected]

Wallington

SM6 0BP

[email protected]

Redhill

Surry

[email protected]

London

[email protected]

Peterborough

PE2 6GG

[email protected]

Market Harborough

LE16 7QD

[email protected]

Chester

[email protected]

Crawley

[email protected]

Railway Street

Hertford

[email protected]

Whitney

Oxfordshire

[email protected]

[email protected]

Notes Been to Summit twice - INVITE AGAIN Not huge demand for New England - needs to create demand Overall business is good - not huge USA Business is good- but exchange rate and political influences are having an effect on business - hoping to be flat by the end fi the year. DNE Figures - requests proposal have been send for partnership opps = waiting to hear Send completed new activities list when completed. Sth Korea Student groups - contracts hotel directly. 10 day tours Wants info on Boston, Mystic Seaport, Essex Steam Train, Yale, RSDI summer group programme and hotels close by, other educations institutions that have summer camp programmes wasn’t keen on summit structure wants to set up a Lighthouse tour, staying in Lighthouses -- feedback on who and how to book suggested Rose Lighthouse, RI Wentworth By the Sea for Newcastle Lighthouse No notes ??? Jayne went to Summit - use Tourmappers, ATI. Bonotel. Hotels beds has good New England tour that takes in all states except CT Corey to connect re JMA opportunity. Boston 4,211 bookings, 5th Largest OTA in the world. Biggest segment is 25-34 year olds potential JMA opportunity - video huge! Culinary campaigns have been strong KBC to meet in London re consumer / brand promotions Lori to liaise directly with Mary and continue conversations Part or Hotelsbeds, Budget motels - Chinese market. Keen to work together to expand Mass product invite to governors' conferences, NYC Event invite? Business is still good - Sth Africa, Sth America and Mexico doing very well. Politics is having an effect on USA business. Would like to add in another New England tour - send Guides &Maps - sample itineraries: Hub & Spoke .. Keen to learn more on Farm Experiences and Tanglewood. Colleague attended Summit. Found it useful. Gave them lots of ideas - family travel SEND info on family travel - itinerary ideas - family friendly accom Images with families - Last chance Teenage holiday itin, info on Boothbay botanical Gdns, Farms - petting sessions, Living history museums, mountain coasts, nature & Lobster cruises, Children's museums in Provenance Looking for Fly Drive itins, min 2 night stay. Works with VIA tours.. New technology allows multi trip options info on family itineraries, image library access, training video invite to Summit All tailor made holidays - customised. Keen to go to Summit next year, want to go to Cape Cod US $$ impacting sales and volume, comments about safety in US. 2 night BO programme with cruise, 8 deps looking for more tour options in Boston - duck tour - Fenway tour - Lead for Stacy CT Mystic - currently us Hilton - not satisfied. Lead for Marriott Mystic and Madison beach hotel

Double daily REK-BOS in summer - keen to push Scandy primary market Mid Atlantic Seminar - 25-28JAN18 - want DNE to attend - asked for costs FDM consumer show - partnership opps Canada no 1 due exchange rate - US still stable New England is increasing - safe and easy to negotiate direct flight swiss air - proposal sent to GIA for JMA Work with tourmappers - Silke just been in. Sales Mission post WTM - please include. Danish clients only - fly drive specialists working with tourmappers - invite to Summit Launching ne FIT program. Receptives ATI/TM/Go West N we brochure in 2106 - expanding in 2017 Know Duxin well - keen for JAM and training for sales staff … online training popular and webex training Sell direct to consumer - USA business relatively new at 2 years. No New England program - looking to grow Christiane to arrange meeting to discuss product - maps and image library. Travelopia buy-out will be completed by end JUNE. Website - switching off trans actual areas - encourage clients to call and book with agents. New England still v small - changing brochure, removing hotels and making it inspirational. Want key images - invite to Summit. New England still top for USA. Looking for insight in DNE strategy., want to re-brand DNE - make current. -pushing inspirational and influential Wanting increase activities - now using VIA tour and do Something different - WANT Ideas form DNE ages and video to support. Agency moving towards advertising and branding using their travel experience. Pitched for Dne video and SoMe. All reporting now done on audience retention, dwell times, hits and views Mark to send case study and examples of reports on previous activity Charlotte now looking after Africa, Scandies and Nth America. 2016 +160% booking windows have changed. JAN- MAY flat Clients are not tactical - travel period is extending - no late bookings. Instagram growing XML coming in will help bookings -- need more product and experiences -- open to 3 & 4star properties DNE summit - Charlotte to send sales person. Fam opps and JMA

Dne Summit - first time. Really enjoyed it - will now not do IPW bit smaller shows. 3/4 meetings didn’t turn up - bit disappointed. 12 contracts pending Feedback - move fams from Monday am to Sunday pm - no need for Wednesday morning. Exchange rate and political issues having an effect on travel. Sth Arica and Canada taking US business. - customers booking closer in. 2018 focus on product - invite to Summit. Still focusing on fly-drives but planning to mix up existing product to put a different slant on it.

2 days in Boston, not long enouhg thiking of ncreasing length of stay for city tour to our nights. Send all itinerires to help with increase his product for the New 2018 brochure. JMA Activity Tim to send proposal. Training Day - OCT - Dne to attned. Double digti growth - 1st six weeks of the year V strong. Exchange rate has had an effect on FLA busienss. Looking to run training academys in glasgow office. USA day in SEP SoME working V well - have a NEW SoMe call centre .. Building cotnent on USA pages. Looking for cotent. SEND info / images / videos / websites / pumpkin people JMA?? Jade to send proposal Struggling with New Egnland! Approx half business is down. Consildating tours & reengineerign to price under £2k. Will end up flat this year. Canada, India, Sth Africa and Far East seeing growth. Exchange rate - pricing increased after brexit and politics! Sales are down - USA espcially. Exchange rate and Trump canada booming. Some New Egnland tours are doing ok. Some have had to be reduced. New tour: Bos / Ogunquit / Bar Harbor / Meredith - Canada Sales are down - post Brexit, exchange rate and politics. Looking to increase activities with Grand American Adventures -- send info on: Kite Surfing, VT / Bike Hero islands / Camden Tall Ships / Mailman Lake Winne / Haunted Castle Nth Conway / abseiling Bar Harbor / Newport Mansions / Shark diving RI & What's new. Orlando family traffic down. MAN-BOS flights still performing ok. Pushed BUSA JMA. USA Everywhere campaign … cheapest investment is $7500 for online activity. But will be matched by TC and up weighted by BUSA. Requested figures and splits by flight and states. G Adventures have bought them and promised investment in advertising. Marketing will cross fertilise and target passengers who have travelled to other countries. USA tours not doing well - having to consolidate. New England 12 tours will still run but with lower numbers. Invite to Den summit Jama idea - customer 'comments book' Just you holding its own NEW New England product complete! Fam coming in 6-20SEP. Tour mappers doing accom - Dne to help with activities. Training needed - Caroline to request dates. USA been a struggle - California been hit hardest. Value much more important DNE good - MAN-BOS fam great 2018/19 brochure due to launch - Busan activity planned New tour with ATI included Delayed JMA until timing is correct. Starting to build USA brochure in August. - using Tour mappers as receptive Wants Training in August invite to summit USA program is 5years old. New England is 2nd biggest. Refocusing on activities first! Using Via tour for activities Send Info on Puffin tours - Woodstock / Manchester - small guides. CT fams /cows/chocolate -- Philip Johnson Glass House Manalo Blonic - shoes / Lake Winn mailman

sells attractions - competes with Via tours SEND invite to Summit as a buyer

2017 IPW LEADS - TEAM 3 Delegate Company Marian Szypula

eTravel S.A.

Giuseppe Gerevini

Alidays

Peter van Veenendaal

Travel Trend

Zoe Tasker

STA Travel UK

Jose Guizado

Viajes Tivoli

Lori Hunt

Flight Centre Ltd (Australia)

Yinan Huang

Lulutrip.com

Philippe Blain

CAA Quebec

Caro Degryse

Emirates Holidays

Mireille Lavoie

JacTravel Canada Inc

Karen Farrar

North America Travel Service

Yama Gao

America International Travel Services Inc.

Qian Sun

Shanghai Eastern Air International Travel Service Co.,LTD.

Gary Chen

Lion Travel Service Co., Ltd

Jesper Ewald

FDM Travel

Nadège Peccavet

Back Roads

Tommy Swanson

Swanson's Travel AB

Nelly Gaulier

Globaltours dba Monde Authentique

Paul Yu Hua

Chengdu Tianya mletour Overseas Travel Agency

Heshani Fernando

dnata

Tiziana Della Serra

USA Experience by Rephouse

Abbas Datoo

Major Travel PLC

Wendy Luo

Guangdong Nanhu International Travel Service Co., Ltd.

Vanessa Richards

Excite Holidays

Jacey Fleming

World Drive Holidays

Michelle Vejar

Secret Escapes

Irene Liu

Beijing Walkite International Travel Co., Ltd.

Chung Soo Lee

Dongbu Tour & Travel

Harumi Leonard

G2 Travel

Darragh Flood

Destination America, Inc./Travel Corporation

Mu Ge

Beijing CAISSA International Travel Service Co. Ltd

Peter Greber

Hotelplan Suisse

Marcos Sydor

MDC Turismo

Mark Crosby

Destinology

Tom Waite

Kuoni Travel UK

Jasmin Neis

DER Touristik Frankfurt GmbH & Co. KG

Lucia Alessi

Naar Tour Operator

Maureen Lachant

Maison des Etats-Unis

Bruce Tien

Tsai Hsing International Travel Service Co., Ltd.

Street Address

City, Postal Code

15 Woronicza Str.

Warsaw, 02-625

via Colletta, 39

Milan, 20135

Postbus 81001

Rotterdam, 3009 GA

Priory House, 6 Wrights Lane

London, W8 6TA

PO Box 0832-1333

Panama City

5 Paragon Dr

Montvale, NJ 07645

No. 88 10the Fl Yangpu District

Shanghai

1180, rue Drummond

Montreal, Quebec H3G 2R7

PO Box 7631

Dubai

1847 West Broadway Suite 305

Vancouver, British Columbia V6J 1Y6

The Kennedy Building 48 Victoria Rd

Leeds LS11 5AF

1273 Rosita Rd

Pacifica, California 94044

Xindongfang Center Suite 1203-1206 Zhening Rd.

Shanghai, China

No. 151 Shitan Road Nei-hu District

Taipei, 114, Taiwan

Firskovvej 32 DK - 2800 Kgs.

Lyngby

14, place Denfer-Rochereau

Paris 75014

V Storgatan 32, Box 164

Osby SE-283 23

5 rue Thorel

Paris 75002

Chengdu, SiChuan

PO Box 1515

Dubai

Via Aristide Leonori 67

Rome 00147

Building 3, 2nd Floor, The Exchange London NW4 3RJ

155 N. Lake Ave. #800

Pasadena, CA 91101

Level 4, 71 York St

Sydney, New South Wales, 2000

Suite 3, 2 Fleay Ct

Burleigh Heads, Queensland, 4220

138 W 25th St, Suite 2R

New York, New York

9th Floor, New Oriental South Beijing Building NO. 2, Dongsan Jie, Hadidian District 21 Grand Ave, Suite 603

Palisades Park, NJ 07650

New York, New York

801 East Katella Ave

Anaheim, California 92805-6606

Floor 11, Tower AB Office Park No. 10 Jintong West Road

Beijing 100020

Sagereistrasse 20

CH-8152 Glattbrugg

Peru 168 - P. 2 Of. 13

Buenos Aires, Capital Federal

Hall Lane

Bolton, Lancashire BL6 4BL

Kuoni House

Dorking, Surrey RH5 4 AZ

Frankfurt

P.IVA 11276650154

40-20145 Milan

3, rue Cassett

75006 Paris

2 F. No. 12-3 Jilin Rd

Taipei, Taiwan

Country

Email

Poland

[email protected]

Italy

[email protected]

Netherlands

[email protected]

United Kingdom

[email protected]

Panama

[email protected]

United States

[email protected]

China

[email protected]

Canada

[email protected]

United Arab Emirates

[email protected]

Canada

[email protected]

United Kingdom

[email protected]

Unites States

[email protected]

China

[email protected]

Republic Of China

[email protected]

Denmark

[email protected]

France

[email protected]

Sweden

[email protected]

France

[email protected]

China

[email protected]

United Arab Emirates

[email protected]

Italy

[email protected]

United Kingdom

none listed on card

United States

[email protected]

Australia

[email protected]

Australia

[email protected]

United States

[email protected]

China

[email protected]

United States

[email protected]

United States

United States

[email protected]

China

[email protected]

Switzerland

[email protected]

Argentina

[email protected]

United Kingdom

[email protected]

United Kingdom

[email protected]

Germany

[email protected]

Italy

[email protected]

France

[email protected]

Republic Of China

[email protected]

Notes No New England product. MICE. Small groups, FITs. Not active. Siteseeing, culture, whalewatching,visit universities, JFk Libray. Send list of tour operators, sample itineraries and link to photos. Lists experiences on their website. Fluidtravel.it. For consumers - need updates ongoing. Needs photos, videos. Send what's new and itinerararies. Sales to US increased this year. Lots of couples (80% honeymooners), but also a family destination - safe, nature, away from big cities.

Repeat flyins. Lots of competition.Would like to push the destination and they see big benefit of promoting as a region. Would like DNE to do marketing coops. Needs images, sample itineraries, what's new info. Works with Travelco and ATI mostly. Only FIT. Fly drive oriented. Would like to see windjammer cruise as an add on. Contact Annie Mahle about working with operators. They are selling more excursions and they should be unique to the region. has a hard time packaging state as a whole. Send itineraries. Interested in learnig more about Tour Mappers. Client is active adventure. Skiing vacations. Japan is taking off for them. Mostly has day trips from Boston and some escorted tours to the other states. Skiing is growning for them. Interested in small breweries and farm to table. Wholesalers since 1947. Nothing in New England right now. Mixed clientete. Corportate travel is high. Both group and FIT. Leisure travelers love skiing, siteseeting, sports tourism, marathons, golfing. Tailor made. Would like information for their web marketing materials. Send suggested itineries. Direct flight to Boston. Like to ski in VT. Send about New England. Big social presence. Handles co-ops and marketing promotions in US. Wants contacts in each state. Corey has contacts at FlightCentre in Australia. Send What's New. Has New England product. Looking for small group experiences in all states. Send itineraries and photos. Need suggestions for FIT vendors. Students need more active experiences. Year round. Member based. 1.3 million members. Travel division has 14 offices throughout the province. 80K TripTix a year. Needs content, photos, training. Send sample itineraries. Would like to have information from each of the states. Send contact info for state contacts. Part of Emirates Airlines and Dnata Group. Just started one NE tour through ATI. NE is not well known and they want to learn more about the region. Want to fly more people into Boston. Looking for onliine training, photos, itineraries, about New England. Many Indian students attend school and come on site vists with parents. Send a few guides.

Canadian inbound. Most business is within Canada, but have now been selling about 24 groups, tailor made. Getting more and more request for New England. Older traveler. Likes foodie tours, music, get to know the locals, siteseeing cruises. Wants to gather information. Will send photos, itineraries, online training. Good advance bookings for 2018. Right now is flat. Clients want to have experiences. Only sells US and Canada. Needs outdoor experiences information. Clients want to prebook experiences with the hotel stay. Struggles with not having access to products packages for experiences. Books direct.

Offices in US and China. Biggest wholesales in China. Only to U.S. Sent 20K last year. Leisure family groups 20-25. A tour guide and tour leader comes with the group. Most touring. Have added New England in itineraries. Needs new information. Skiing in winter, hiking in summer. Uses America Link, Tourico. Send link to itineraries and photos. Nature and wildlife tours. Many college tour visits and would like to add more to the itineraries. Send groups to US. Family, MICE, student, business groups. Groups go to Boston now and they want new things to add to itineraries for the entire region. Need itineraries, activities. Send Smug Mug link and video. Send about NE. Groups into JFK. Do some trips to Boston. May try more of NE to MICE groups in the new year. Wants links to information - About New England, What's New, itineraries. Clients are 50+, some families. Culture and heritage ideas. Uses Tourico and Travelco. Direct to Select Registry. Have a more leisurely NE tour. Those packages are in demand. Send link to photos and What's New. FITs, fly drives, families, couples. Tailor made tours. Uses Tour Mappers, New World, all the big ones. Their clients come through Montreal and Boston. For them, they have had fewer requests for New England. Two week tours. Want more info on nature based, outdoor product. Send link to Smug Mug, send itineraries, activities, and what's new. New tours to New England. Most comprehensive tour progarm to us. Have large event in Denmark each year. 40th anniversary next year and will do special tours. Will fly into Boston and have 4 days in New England. Send link to Smug Mug. People know NE, but harder to sell. Would like us to do more marketing with them. America Travel Day March 3, 2018. He will send proposal to Lori. Primary gateway is NY. Most go south, and want to get more to go north. New to featuring U.S. and North America. Specialize in off road and tailor made. Encourage slow travel, longer stays, focus on experiences. Only FIT. Very selective with accommodations, smaller properties. Works with Tour Mappers and Bonatel. Info on foodie tours, nature tours, cruises, lobster tours, windjammers, etc. Needs foodie itinerary on New England. Send itineraries and Smug Mug link. Outbound group (15-30) and FIT. Flies into NY, then to Boston. NY, Boston, Niagara Falls. Send images, itineraries, wants contact at Tour Mappers and Sunshine Travel in Boston (Lorraine). Very intrested in Cog Railway. B2B, B2C. Dnata packages everything together. Emirates Holiday and Emirates Airlines are part of this group. Travel has slowed down from Dubai because of politcal climate and travel ban issues. UK is strong. Each of their brands have a different clientele. Both direct and work with Bonatel and ATI. Focus on FIT tailor made. Send links to itineraries, images. She will send marketing proposal to Lori. They do a lot to Canada and now starting in U.S. Find products in a niche and position themselves as expert in each. Wants N.E. training. Send link to training materials, itineraries and trip ideas. She will contact Lori before her trip to New England. Looking for unique, authenic experiences. Recommended she contact Tour Mappers. Send link Smug Mug. Only sell through travel agents. Launching new platform for agents. Will have massive bank of images and content for destinations. Works with ATI Allied Tpro, Tourico, Team America. Suggested Tour Mappers. Would like to be contacted by KBC. +44 (0)20 7393 1073 Head office in Guangzhou, China. Did a fam trip to NE to build itinerary. Trips are not selling because clients don't know about the region. Interested in Americna history of the region. Send itineraries, About NE and link to photos. Mostly groups, some small family groups. Rent cars. Don't need translators. Wants touring and siteseeing suggestions. Global travel wholesaler. Australia, NZ, Asia, UK. Contracts direct, don't do air. B2B. Growing outbound destinations. Millennials who want exciting, authentic experiences and then others who are planning a 3rd or 4th trip to the U.S. Would like NE to do promotional campaign through online and social. She will pull together a proposal and send to Corey.

New motorcycle program. Starts in Manhattan. Does car and RV rentals as well. Wants itineraries, driving tours for their websites. Works with Eagle Rider, Alamo and looking for RV suppliers. Typical is 21 day trip, rental for about 2 weeks. Send video, link to photos.

30 million members globally. Partners with Jetsetter and Gilt. Send offers out to their members. They have editoral team that writes up overviews of properties. Works with 4 and 5 star hotels on TripAdviser. All non refundable. Can create microsite for destinations. Will send proposal to Lori. Study tours. Largest student / educational tours, trainings. Have sent 100K students to the U.S. for summer and winter programs. Need to create new produccts that are more valuable to the students. Primary school to college. Two to four weeks. Send trip ideas, itineraries, images, fact sheet, about new england. Located in New Jersey. Tours inbound from Korea. 90 percent group. Boston Newport tour every Wed and Sat. 3000 customers per year for that. For FIT they go to Boston, Plymouth, Newport. Have Ivy League tour. Two night 3 day to Acadia. Mostly siteseeing, seniors. Send information on itineraries, photos, what's new. Founded in 2012 in the UK. 22 sales officesaroundthe world. Big Asisan clientele. Groups only. Wants information and links to itineraries, photos, etc. Each market has different interests. Send itineraries. Would like intineraries from each of the states. Wants information on experience like lobstering tours Group only. He contracts all the hotels for the company. Have fall foliage programs Australia, NZ, UK customers. Numbers are up for 2017. Looking for new attractions, hotels, etc., link to SmugMug. Immersion experiences. Make sure he is on mailing list. Send new itineraries. Mostly groups. Offices in Europe. First sending Chinese to Europe and now all over the world. About 300 retail stores. Does not have packages to New England and would like to develop some. Send itineraries, fall foliage, images. Groups 25-30. Needs group restaurants. New England program is selling well. Politics is in the mind of Swiss people and they wait to book until last minute due to uncertainty. Many of their clients are going out west to national parks. Need to get more people to the east. They work with Tour Mappers. Send itineraries. Feels NE needs more promotion. Interested in fam tours, and sales missions to them. He will send proposal to Lori about consumer event and add on promotions. Owner is pres of Visit USA. Losing a lot of business in their country. Now people go online. They want to replace packages that are most familar, like Florida. Want to attract people who have already been to US and may want to visit NE. FITs. They work with travel agents. Need ideas, 9-10 day itineraries. Culture, siteseeing, shopping, culinary, taste of America. Fly drive trips. Wants unique accommodations. Groups of 20-25. UK tour operator. All marketing online. No brochures. Selling US for 6 years including NE. Fly drives, family holiday (35%). High end, luxury, wants smaller unique properties. Just started working with Tour Mappers. Have Colours of NE itinerary on their website. Send link to Smug Mug, link to itineraries. Send video content. Interested in attending the Summit. Send Summit info. Not a great year for the U.S. due to the dollar and politics. Down 30-35%. Cruise product out of FL doing well. Promoting away from the main gateways. Developing fly drive market, working with NewWorld Travel. Mostly Direct to consumer through stores that are well appointed. Send What's New, wants to build partnerships for promotion. They do a lot to Canada and now starting in U.S. Find products in a niche and positions themselves as expert in each. Wants N.E. training. Send link to training materials, itineraries and trip ideas. She will contact Lori before her trip to New England. Their clients want more siteseeing, touring itineraries. Older clientele. Send information on Ocean House in RI and other luxury properties. Send link to Smug Mug. Info on excursions. Experiential tours, culinary, etc.

US in general is flat. Honeymooners is a big market for them. Send link to Smug Mug. Spas, wineries, scenery, lighthouses, coastline. Website is just for travel agents. Send itineraries. Send online training. Less demand for New England. Works with Tour Mappers, New World, etc. Emmanuelle is going to their office. Thinks there is a potential for growth for fall tours because Canada is booked. Would like DNE to participate in online promotions - will send proposal to Lori. New company.70 percent FIT. Small groups 10-12 people. Families, students. Send itineraries, photos, trip ideas. Send invitation to Summit.

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Helen Hayes

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Surry Hills, NSW, Australia Berlin, Germany Chavanod, France Berlin, Germany Toronto, Ontario, Canada Berlin, Germany Valinhos, Sao Paulo, Brazil

Sydney, Australia

IPW 2017 Notes

•needs itinerary suggestions, photography, general understanding of New England • family a New England • interest in Von Trapp Lodge •movie locations • sailing info •spa vacations •im travel •Union Oyster House •Boston (Susan Weitnz), Vermont, NH •going to NE post IPW •culinary, info • 2 web sites •road trips throughout New England •unusual accomodations • luxury cabins in 2018 •Outdoor and nature, moose tour, zip lining, wildlife trails, ATV • Staying in Inns and unusua trails, fall feature •food, beer, hiking, biking, sailing, zip lining, wild life. •Family • skiing •adventure, history, culture, fun. Irish Sun newspaper • first week in october coming to NE. Follow up ASAP.

•Couple - travels around the world •2-3 weeks, New England •Classic cars •Audrain Museum

•Fam tour •Cultural •Artist and music scenes •food •hiking trails •wildlife •younger •Boston, Looking for personalities to interview •Irish Independent •adventure, family, culinary etc • Send itineraries and list for Norwegian a

•Brewers in Maine (currently) •Yankee •family, couples •looking for Charlene, working with M

•IPW award writer of the year •interest in Roger Williams. Writing book Nov 2019 about link Very big concentration on history and heritage. • Adventure •Car museums, wild life hikes, ATV NH, brew cultures, off beat lodging, national

•Statistics -Australia visitor information •Focus o business, real estate •broadcast on all topic loop. •They are the German AP •What's Happening in NE-airlines, culture, new stuff, news etc. •Ne airlines, feature story outdoors, culinary, winter sports •interested in politics •High end pub •looking to speak to French rep

Wants to visit RI, MA, CT •interested in New England •Spoke with Marcus •Germany's largest

•She is single and wants to cover single travel •active, also interest in family, active couples bikes, agritourism •Coming to 5 states in June •very interested in history •island, gay campgound in Maine, Pro looking for people with interesting stories to tell •Salem •this is a married couple would like to visit NE •Travel twice per year •high end consu soft adventure

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