02 NetAct Reporter Introduction OSSREP v.1 [PDF]

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OSS3.1 ED3

NetAct Reporter Introduction

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Module Objectives • List the common and optional functionalities of NetAct Reporter • Explain the main purpose of the reporting tools Report Browser, KPI Browser and Report Builder • Explain the properties and differences between Report Sets and Reporting Suites • Explain the main purpose of the reporting tools and describe their main windows

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

NetAct Reporter Introduction Modules

• Nokia NetAct Reporter Overview • Measurement Data Management • Nokia NetAct Reporter tools • Nokia NetAct Reporter interfaces • Report Content

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

PM Data flow and handling Regional Cluster Citrix Client or IE: Reporter

UNIX Server

Tools for Reporting •Report Builder •Report Browser •KPI Browser •Optional tools

Nokia NetAct PM Database

Tools for PM Administration •Administration of Measurements Measurement Files

Local applications Local NE

NE NE

PM database 4

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Functionality of Nokia NetAct Reporter NetAct Reporter functionality is divided into common and optional modules. NetAct Regional Reporter Common ¾ ¾ ¾ ¾ ¾

Measurement administration tool Raw measurement collection Database and database scheme for raw PM data Web-based reporting tools Report sets for different network technologies

NetAct Global Reporter Common

NetAct Regional Reporter Optional ¾ Scheduled Reports ¾ Reporting Suites, NDBrowser ¾ An open interfaces for exporting data to other systems

NetAct Global Reporter Optional

¾ Data collection from Regional PM database

¾ Scheduled Reports

¾ Global PM database for storing measurement data for long-term storage

¾ Scripting Toolkit

¾ Data summarisations

¾ Raw data module

¾ Web-based reporting tools

¾ TRX Data Module ¾ Reporting Suites ¾ Customer specific modules

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

PM Data flow and handling Regional Cluster Citrix Client or IE: Reporter

UNIX Server

Tools for Reporting •Report Builder •Report Browser •KPI Browser •Optional tools

Nokia NetAct PM Database

Tools for PM Administration •Administration of Measurements Measurement Files

Local applications Local NE

NE NE

PM database 6

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

You You are are here here

Administration of Measurements • To start Administration of Measurement Application, start it from Application Manager. • Or start it from TUI, click Util

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Performance Mgmt

AoM

NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Administration of Measurements • Start and stop measurements as a one single operation to several network elements by using Measurement Plans • Measurement Plan can be activated to several network elements at the same time • A subset of counters can be selected for each measurement type • Schedule include specifying period and interval for each weekday • Independent period definition per measurement and NE is possible • part of Reporter Common Functionality, available for regional cluster

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

How to administrate measurements in various Nokia elements? OSS3.1

OSS3.1 ED1

OSS3.1 ED2

OSS3.1 ED3

OSS4

-

GUI*

GUI

GUI

GUI

GUI

-

GUI**

GUI

GUI

GUI

GUI

-

MML

MML

MML

GUI

GUI

GUI

3G-SGSN, GGSN and other IPSO based PaCo elements

-

-

-

-

GUI

-

AXC

-

MML

MML

MML

MML

IMR, CPS

-

-

-

-

-

GUI IMM1 1Q/05

GUI

MML

MML

MML

MML

MML

MML

GUI U3

OSS Version

T12

OSS3.0

BSC

GUI

2G-SGSN

GUI

RNC***

Nokia NE

MGW

GUI SGN3

GGN4

GUI

* Only S9 level measurements ** Only SG1 level measurements *** RNC NEMU offers some possibilities to measurement administration

• Following table gives an example what tools to use to start and stop measurements in different Nokia elements now and in the future 9

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Data summarisation – why/how is it done?

Time Summarisation

bsc_i_drop_in

hourly daily daily busy hour weekly weekly busy hour

raw

Object summarisation

Wcell counters Wcell counters Wcell counters Wcell counters

RNC value RNC value

• Raw data isn’t normally stored for more than a couple of weeks • Reporting on raw data can be very slow, depending on the report (e.g. 1-year-PLMN) • Data mostly summarised in time and network dimension • Reporter stores summaries on the plain network element counters, enabling very flexible KPI management • Storage periods of summarised data is configurable to measurement level optimising storage capacity • Busy hour summarisations based upon certain defined busy-hour criteria • Further summarisations e.g. monthly level, quarterly, region-based are also possible

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

PM Data flow and handling Regional Cluster Citrix Client or IE: Reporter

UNIX Server

Tools for Reporting •Report Builder •Report Browser •KPI Browser •Optional tools

Nokia NetAct PM Database

You You are are here here

Tools for PM Administration •Administration of Measurements Measurement Files

Local NE PM database 11

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NE NE (BSC) (BSC)

Local applications

NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

NetAct™ Reporter - Reporting applications Access reports and KPIs through centralised reporting portal Nokia pre-defined and customers own KPIs

KPI Browser

Advanced reports Easy to access reports

Report Browser

Flexible Scripting Toolkit (optional) -Web Scripting Platform

Starting further analysis based on selected report by navigation to KPI Browser

Define your own KPIs and reports

Report Builder

• Same tools as regional (NetAct) and global level • Both GUI based and scripting applications available • Experience in integrating commonly used 3rd party reporting tools e.g. Business Objects 12

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Centralised “reporting portal” used to access all reporting content

Report Browser Drilling capabilities to further analyse ready-made reports

Only reports meant for user are visible Entirely web-based tool eliminating unnecessary maintenance of client PCs

Nokia ready-made reports accessible through Report Browser

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

•Web based – just click once •Browse through the ready-made reports •Navigation capabilities (drilling) •For:

•Management Level •O&M •Planning

•Administration through ReportBuilder

KPI Browser Enables end users to quickly browse the existing data in the databases

For troubleshooting, root cause analysis or just quick checks of network element’s behaviour

Provides ad-hoc reporting capabilities with access to performance data at counter and KPI level

Sophisticated multi-dimension data mining capabilities (time, network and measurement specific e.g. circuit group) KPIs that have been created with Report Builder are also visible in KPI Browser

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

•Enables end users to quickly browse the existing data in the databases •For troubleshooting, root cause analysis or just quick checks of network element’s behaviour •Possible to drill down from larger areas or longer time periods to ad-hoc information on badly performing cells. •KPIs that have been created with Report Builder are also visible in KPI Browser

Easy to use wizards for report and KPI creation

Report Builder Free combination of different object levels and different vendor’s equipment in same report

Utilises OLAP engine to ensure optimised use of available data

Flexible visualisation options

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Advanced user management making only those reports available to relevant user groups

NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

•For ad-hoc and predefined reports •Contains wizard for report and KPI creation •Different object levels and different vendor’s network elements can be freely combined into the same report •Flexible presentation options make the reports easy to read •Reports can be saved and reused for recurrent reporting needs

Scheduled Reports • Improved effectiveness of regular reporting tasks • Report generation can be scheduled to a specified time, to be available when needed • Automated E-mail distribution • Distributes reporting load more evenly

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

NetAct – Interfaces ...

Interfaces & Standards

Ö All relevant interfaces and standards are supported Ö Support extended with the emerge of new network technologies

SNMP

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XML

CORBA

Streams (ASCII)

Q3

Ö All Network Technologies, 2G, GPRS, 3G, IP, ... can be integrated to NetAct

NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

NetAct supports Open & standard compliant interfaces which are following selected standards and specifications published by major standardization bodies and industry forums. Nokia currently sees the 3G Partnership Program (3GPP) as the most relevant industry forum for its technology domain in mobile networks. Therefore, the relevant specifications of the 3GPP Release 4 CORBA solution set have been selected as the basis for the standard compliant Nokia NetAct open interfaces. In addition, the “OSS through Java” (OSS/J) initiative is seen as an important forum since Nokia believes, that the results produced by this forum will greatly increase the Next Generation OSS (NG-OSS) concept launched by TMF. While 3GPP will help in creating the technology domain, specific and standardized south- and northbound interfaces, the OSS/J initiative with the NG-OSS framework will help in formulating standardized interfacing policies to other directions and systems. The operator processes of service assurance (fault & performance monitoring and reporting) and network development (radio configuration management) are within the functional focus of these interfaces. A standard compliant interface is preferably used to integrate 3rd party 2G and 3G mobile systems into NetAct™.

NetAct interfaces for Performance data NetAct OSS Database

PM PM Core Core

UMA General PM Data Collection XML

XML

Q3 Q3 PM PM Data Data Flow Flow Packet Core PM Data Collection

NWI3 PM Data Collection

SNMP Interface FTP

SNMP

XML

SNMP Trap

SNMP NEs PaCo, 3G SGSN 18

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3G NEs RNC, MGW

CMIP Q3

2G 2G NEs NEs BSC, MSC, HLR, 2G SGSN

NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

PM dataflow can be examined: In/from a NE to network The event itself Notification service(s) Transfer processes (protocols) From network to NetAct applications/system components PIs/KPIs XML-files /OMeS files Measurement handling processes Tracing and logging From NetAct SC's/SSs to database Measurement handling processes Tracing and logging Database tables (and tablespaces) From a NetAct Regional Cluster to the Global Cluster Measurement forwarding processes Tracing and logging Database tables (and tablespaces) •UMA is responsible for collecting data from the network • The extracted data is parsed, optionally filtered and then inserted in the regional PM database • Some of the data can be transferred to the global PM database to be used in network-wide reporting

Reporter interfaces with other NetAct tools • Long term SLA collection

Nokia NetAct Reporter

SQM

Optimizer

• Provide KPIs and long-term data

• Collect Alarm Statistics

• Collect optimization measurements (planned)

• Web GUI integration (planned)

• Long term Traffica data • send supervision alarms

Configurator Traffica

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

SLA = Service Level Agreement

• Provide PM data

• Collect Configuration Parameters

Monitor

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• Send data needed by the algorithms

Multi vendor integration • Possibility to integrate multi vendor performance data into the Regional / Global PM database • Global PM database gathers network data from multiple regional clusters and third party systems (optionally via Mediation Device) • Multi vendor reports are created seamlessly with Nokia reporting tools Multi vendor sources

Mediation Device

DB

DB

DB

pre-processing

insertion DB

DB 20

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Nokia regional clusters

NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Nokia Global Reporter

DB

Measurement Forwarding Architecture • Measurement results from network elements are forwarded to • NetAct PM databases and • External Interfaces

3G RAN Packet Core 3G Core Network

2G BSS 2G/3G NSS 2G IN Fixed Network Nokia NetActTM

PM DB

MF

Files in current ASCII format

External System

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MF

PM DB

Files in OMeS format

• Data formats for raw measurement forwarding are: • ASCII based format used in PM ASCII Interface features • Advanced XML (OMeS2, Open Measurement Standard rel. 2) for all network element integrations in Measurement Data Export

NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Measurement Data Export Functionality • After the measurement data collection processes in UMA have transferred the data files to NetAct, The measurement data is parsed and optionally filtered. • Filtering is based on measurement types, for example. • The parsed and filtered data is sent to the Measurement Data Export. • The export functionality writes the data into a specified directory, where it can be used by 3rd party applications or network management systems. • The data cleanup process deletes the old files from the directory after a set storing time or based on disk usage.

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Distributing in Nokia NetAct Reporter • The customer can create user groups in Reporter • For each group, needs and access rights are specified • Report Distribution from Nokia NetAct Reporter is designed ¾to give right reports to the right person ¾people not overloaded with unrelevant information ¾to schedule automatic generation of reports

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Nokia Report Sets • Nokia ready-made Report Sets are intended for all groups in the organisation • Available ready-made reports sets are excellent basis for own customer report elaboration • Basic Report Sets available for regional NetAct

Report Set for 2G •BSS,

NSS reports

Report Set for GPRS •BSS

GPRS, 2G SGSN, PaCo, CG, GGSN reports

Report Set for 3G •RAN, •3G

PaCo

SGSN

Report Set for IN Report Set for PoC Report Set for IMS Report Set for FM •Both

2G and 3G elements

Report Set for 2G Observations •MSC,

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

HLR, BSC

Network Doctor (Optional)

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Network Doctor Browser • Nokia Reporter tools produce short and long term reports targeted at all user profiles • ND Browser has been designed specifically or users who are maintaining networks • ND Browser provides easy to update reports over a web user interface in text form • Access to ND Browser is restricted to the users that belong to the "ReportBuilder" group • Network Doctor for BSS in UNIX continues as it is, user can decide whether to use ND Browser Web GUI or the old way • ND for NSS is removed in OSS3.1 26

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Network Doctor for BSS still works in UNIX without ND Browser, and has more reports than are available via ND Browser. ND Browser is only a web UI and does not work without Network Doctor for BSS (which is optional)

Network Doctor: Starting & Login 1.Open ND Browser 2. Enter username & password

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Network Doctor Browser • Web front-end to the "Network Doctor" SQL scripts • Available for Regional Cluster (optional) • Completes the terminal based “Network Doctor”script with a graphical user interface

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

OSS_CD_0223 OSS_CD_0254

Network Doctor: Report & Object Selection 1.Report Selection

1

2. Selected Report 3. Click Objects-tab

2

3

4. Available Objects 5. Selected Object

6 4

5

6. Click Time-tab 29

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Reports tab The reports tab includes the report selection in a navigation tree. A tree consists of several nodes which can be expanded or collapsed Objects tab The Objects tab includes the network object selection in a selection list. Here, each selection represents a network object

Network Doctor: Time Period Selection 7.Time Period appears 8a. Selected Absolute From...

7

Until...

9

OR 8b. Select Relative

8a

Length… End point… 9. Click Options

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Time tab The Time tab is divided into: Time granularity Time period Time granularity This section includes an option list where you can choose time granularity. In the time granularities option list there is a BH (Busy Hour) check box. Click this box if you want the busy hour values to be used for your report. Time period For the time period option you can choose either an Absolute or Relative period of time.

8b

Network Doctor: Option Selection & Update 11 10. Give Inputs 11. Click Update

10

12. Report Appears 13. Click Help

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

12

13

Network Doctor: Help 13

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Network Data Warehouse Different reports for different processes

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Network Data Warehouse Default reports

• Default reports are created on regular basis. • Default reports on HTML pages are published automatically by the system every day. • Default reports are platform independent accessible with a web browser.

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Reporting Suites (Optional)

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke

Reporting Suites (Optional) • Optional packages available for most NW technologies – excluding BSS • NSS • PaCo • 2G SGSN • 3G SGSN • RAN • MGW • KPIs and reports defined by the PM Working Groups • Supports report linking (“drill-in”) • Scheduling and e-mail distribution of reports • Specific focus for NW optimization and troubleshooting • Available for RC and for Global Reporter

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NetAct Reporter Introduction OSSREP/ 6-121277 v 4.0 en / 13 May 2005 / Bettina Baacke