Hipath 4000 Basic Commands [PDF]

Zitiervorschau

Avaya Solution & Interoperability Test Lab

Application Notes for configuring Siemens HiPath 4000 V5with Avaya Aura® System Manager R6.3, Avaya Aura® Session Manager R6.3 and Avaya Aura® Conferencing 7.0 – Issue 1.0

Abstract These Application Notes present a sample configuration for connectivity between Siemens HiPath 4000 V5 with Avaya Aura® Communication Manager R6.2, Avaya Aura® Session Manager R6.3 and Avaya Aura® Conferencing 7.0 using SIP Trunking. Testing was conducted via the Internal Interoperability Program at the Avaya Solution and Interoperability Test Lab.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

1 of 117 AAC7_H4K_SM63

Table of Contents

Table of Contents 1. 2.

Introduction ............................................................................................................................. 5 Interoperability Testing ........................................................................................................... 6 2.1. Test Description and Coverage ........................................................................................ 6 2.2.

Test Results and Observations ......................................................................................... 6

2.2.1. Dial Out functionality ............................................................................................... 6 2.2.2. Unattended Transfer / Cross PBX Unattended Transfer / Attended Transfer by Flare Devices .......................................................................................................................... 7 2.3. Known Issues and Limitations ......................................................................................... 7 2.4. 3. 4. 5.

Interconnectivity between Conferencing and Siemens HiPath 4000 ............................... 7

Reference Configuration ......................................................................................................... 8 Equipment and Software Validated ........................................................................................ 9 Configure Avaya Aura® Communication Manager ............................................................. 10 5.1. Verify Avaya Aura® Communication Manager License .............................................. 11 5.2.

Administer System Parameter Features ......................................................................... 11

5.3.

Administer IP Node Names............................................................................................ 13

5.4.

Administer IP Network Region and Codec Set .............................................................. 13

5.5.

Create SIP Signaling Group and Trunk Group .............................................................. 15

5.5.1. SIP Signaling Group ............................................................................................... 15 5.5.2. SIP Trunk Group ..................................................................................................... 16 5.6. Administer Route Pattern ............................................................................................... 17 5.7.

Administer Private Numbering ...................................................................................... 18

5.8.

Administer Locations ..................................................................................................... 18

5.9.

Administer Dial Plan and AAR Analysis ....................................................................... 19

5.10. 6.

Save Changes .............................................................................................................. 20

Configure Avaya Aura® Session Manager ........................................................................... 21 6.1. Log in to Avaya Aura® System Manager ...................................................................... 21 6.2.

Administer SIP Domains ................................................................................................ 23

6.3.

Administer Locations ..................................................................................................... 24

6.4.

Administer Adaptations.................................................................................................. 26

6.5.

Administer SIP Entities .................................................................................................. 26

6.6.

Administer SIP Entity Links .......................................................................................... 30

6.7.

Administer Time Ranges ................................................................................................ 33

6.8.

Administer Routing Policy ............................................................................................. 33

6.9.

Administer Dial Pattern .................................................................................................. 37

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

2 of 117 AAC7_H4K_SM63

6.10.

Administer Avaya Aura® Session Manager ............................................................... 40

6.11.

Add Avaya Aura® Communication Manager as an Evolution Server....................... 41

6.11.1. Create a Avaya Aura® Communication Manager Instance ................................ 41 6.11.2. Create an Evolution Server Application.............................................................. 43 6.12. Synchronize Avaya Aura® Communication Manager Data ...................................... 45 6.13. 7.

Configure Avaya Extensions for Conferencing.......................................................... 45

Configure Siemens HiPath 4000 V5 ..................................................................................... 46 7.1. Configuring HiPath Assistant ........................................................................................ 47 7.2.

HiPath 4000 System Configuration................................................................................ 52

7.2.1. HiPath Network Domain Configuration ................................................................. 53 7.2.2. HiPath System Configuration ................................................................................. 55 7.2.3. Configuring HiPath Expert Access (ComWin)....................................................... 55 7.3. Configuring SIP Trunking.............................................................................................. 61 7.3.1. Configure LEGK ..................................................................................................... 61 7.3.2. Configure the HG3500 Board ................................................................................. 61 7.3.3. Configuring the Gate Keeper .................................................................................. 70 7.4. HG 3500 SIP Gateway Configuration via Web Interface .............................................. 72 7.4.1. SIP Trunk Gateway ................................................................................................. 73 7.4.2. SIP Registrar Gateway ............................................................................................ 74 7.4.3. H.323 Gateway ....................................................................................................... 75 7.5. Least Cost Routing ......................................................................................................... 76 7.5.1. Configure Dial Codes ............................................................................................. 76 7.5.2. Configure Digit Pattern ........................................................................................... 76 7.5.3. Configure LCR Route ............................................................................................. 78 7.5.4. Configure LCR Route Element ............................................................................... 79 7.5.5. Configure Outdial Rule ........................................................................................... 80 7.5.6. Configure LCR Authorizations ............................................................................... 81 7.6. Siemens Station End-Points ........................................................................................... 83 7.6.1. Configuration of H.323 and SIP Endpoints via Web Interface .............................. 86 7.7. Enable Direct Media Connection and BCHANL on Siemens Endpoints ...................... 88

8.

7.8.

Class of Parameter .......................................................................................................... 89

7.9.

Class of Trunk ................................................................................................................ 90

7.10.

Class of Service .......................................................................................................... 91

7.11.

Altering Codec Settings .............................................................................................. 93

7.12.

Other System Settings ................................................................................................ 94

Configure Avaya Aura® Conferencing 7.0 .......................................................................... 96 8.1. Add Meet Me and Adhoc URIs to Provision Client ...................................................... 96 8.2.

Add a Location ............................................................................................................. 100

8.3.

Assign Media Server Clusters to Locations ................................................................. 101

8.4.

Add System Manager Domains to Provisioning Client ............................................... 102

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

3 of 117 AAC7_H4K_SM63

9.

8.5.

Configuring a Web Conferencing Server ..................................................................... 104

8.6.

Configuring a Web Conferencing Host ........................................................................ 105

8.7.

Additional Configuration of Conferencing for Siemens HiPath 4000 Interconnectivity 106

Administer Avaya Extensions for Conferencing. ............................................................... 108 9.1. Configure SIP phone with Conference Profile ............................................................. 108 9.2.

Configure H.323 phone with Conference Profile......................................................... 111

10. Verification Steps............................................................................................................. 112 10.1. Verification of Siemens HiPath 4000 V5 ................................................................. 112 10.2.

Verification of Avaya Endpoints .............................................................................. 113

10.3.

Verification of Avaya Conferencing ........................................................................ 115

11. 12.

Conclusion ....................................................................................................................... 115 Additional References ...................................................................................................... 116

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

4 of 117 AAC7_H4K_SM63

1. Introduction The purpose of this interoperability Application Note is to validate Siemens HiPath 4000 V5 with Avaya Aura® Communication Manager R6.2, Avaya Aura® Session Manager R6.3 and Avaya Aura ® conferencing 7.0 which are connected via SIP trunking. The purpose of this interoperability note is to validate basic telephone calls and features from the Avaya and Siemens systems with Avaya Aura® Conferencing 7.0. Avaya Aura Conferencing 7.0 is an Enterprise conferencing and collaboration product providing planned and on-demand integrated Audio, Web, and Video conferencing and control from a single point for a seamless Unified Communication experience. Avaya Aura® Conferencing provides reliable call preservation and redundancy as well as outstanding bandwidth management and utilization with distributed architecture and dynamic adaptation through media cascading. A lower total cost of ownership is driven by a unified infrastructure, simplifying management and lower acquisition, upgrade, and bandwidth costs. The distributed architecture allows cascading Media Servers to be positioned to optimize WAN bandwidth and provide high availability redundancy. Avaya Aura® Conferencing supports ondemand conferencing through MeetMe and Event, and Adhoc conferences with advanced conference controls. The Avaya Aura® Conferencing solution has strong integration with the Avaya Aura® core and includes broad support for Avaya endpoints. Avaya Aura® Conferencing video conferencing supports high definition resolutions up to 720p through a software video routing technology based on the H.264 SVC standard. The Siemens HiPath 4000 V5 consisted of HiPath 4000 Communication Server which is effectively the processor for the system. Attached via LTU (Line Trunk Units) links are two AP3700 cabinets, containing the HG3500 boards which provide both SIP and IP connectivity dependant on the programming configuration. The AP3700 additionally contained a TDM board and Analog board for non IP/SIP based telephony.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

5 of 117 AAC7_H4K_SM63

2. Interoperability Testing The general test approach was to simulate an Avaya enterprise environment consisting of Communication Manager R6.2, Conferencing 7.0 co-resident Simplex and Siemens HiPath 4000 V5. The separate devices were connected via SIP trunking provided by Session Manager R6.3 and managed using System ManagerR6.3. Calls were made from endpoints on the respective systems into the Conferencing 7.0 and conferencing features were tested from both Avaya and Siemens endpoints.

2.1. Test Description and Coverage Siemens endpoints were tested using SIP and Non SIP (IP and Digital) devices. Testing only covered Audio as none of the Siemens devices have video capability. Testing focused on the following: MeetMe Conferencing using Avaya and Siemens endpoints G711U/G711A and G729 Codec with IP Shuffle Moderator / Participant Features o Dialout o Silence / Unsilence o Lecture Mode o Mute/Unmute o Other Conference features where applicable Calls on Hold Unattended / attended transfer Longevity Test Network Outage and Recovery

2.2. Test Results and Observations Testing was generally successful, with 83% of tests passing. The remaining test failures detailed in Section 2.2.1 and Section 2.2.2.

2.2.1. Dial Out functionality Issues were observed when an Avaya SIP device was performing a dial out to another Avaya SIP destination. This issue did not occur when the dial out to destination was either an Avaya H323 device or an extension on the Siemens PBX (TDM, IP or SIP). This fault is currently under investigation and has been logged in JIRA Ref AAC-414. In essence, the SIP commands relating to the call are being received back to the Conference but are not being acted on when received. Scenario Avaya SIP 9621 dials Conference Meet me or Adhoc number and enters Moderator PIN. Avaya is now Moderator in Conference. Avaya SIP 9621 enters *1 and is prompted to enter an extension number, followed by #. The call is set up and the destination phone rings On answer at the destination phone the message “you have been invited to join the conference, please press 1” should be heard but is not being heard. This failure only occurs when the call is being made between two Avaya SIP devices. BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

6 of 117 AAC7_H4K_SM63

The issue is NOT seen in the following circumstances:Avaya SIP (Moderator) dial out to Avaya H323 – H323 hears message and can press 1 to join conference Avaya H323 (Moderator) dial out to Avaya SIP – SIP hears message and can press 1 to join conference Avaya SIP (Moderator) dial out to Siemens across SIP trunk via SM to either Siemens SIP or Siemens non SIP phone – both can join the conference Siemens ( as Moderator / SIP or non SIP) dial out to other Siemens/Avaya H.323 or Avaya SIP is also successful

2.2.2. Unattended Transfer / Cross PBX Unattended Transfer / Attended Transfer by Flare Devices Neither the ADVD A175 nor Flare for Windows can perform an Unattended Transfer. This is a known feature but is working as designed. The ADVD can perform an Attended transfer. The Avaya Flare for Windows can only perform an “attended transfer” using Adhoc Conference. The general method is to bring the second party into the spotlight; call the second party and allow them to join the call, which then becomes a three party conference. The Flare for Windows device may disconnect from the conference, leaving the remaining two parties connected for audio by selecting Moderator Controls then Continuation. The Flare then closes the Moderator Control window and selects the disconnect call button. The Flare should NOT select the End Conference icon in the Moderator Controls window.

2.3. Known Issues and Limitations 2.4. Interconnectivity between Conferencing and Siemens HiPath 4000 Whilst observing the conference initially it was seen that the Siemens endpoints were disconnecting after 5 minutes. A review of WireShark / traceSM showed the following: A SIP INFO was sent from Conferencing via Session Manager to the Siemens HiPath which did not respond to the request. The SIP INFO would then be repeatedly sent by the Session Manager to the Siemens HiPath before Session Manager finally sent a Request Timeout back to the Conferencing Server. At this point the Siemens handset would disconnect. Conferencing then sent a second SIP INFO via Session Manager to the Siemens HiPath which again did not respond to the request. Another Request Timeout was then sent back to the Conferencing Server. A third set of SIP INFO was sent by Conferencing to the Siemens HiPath and Siemens responded this time to the SIP INFO with 481 Call leg/Transaction Does Not Exist. This was sent to the Conference Server which responded with a BYE to the Siemens Endpoint. BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

7 of 117 AAC7_H4K_SM63

On receipt of this BYE at the Siemens HiPath, the PBX responded with another 481 Call leg/Transaction Does Not Exist. There is virtually no additional SIP configuration available in the Siemens HiPath 4000, other than to configure the protocol and ports. In order to overcome this issue a recommendation was made to change the following setting on Conferencing via Element Manager: Feature Server Elements Application Servers AS1 Configuration Parameters. Select Parm Group “Long Call” and edit the field Duration and set zero to disable this field. This is also detailed in Section 8.7 when configuring the Avaya Aura Conferencing 7.0.

3. Reference Configuration The test configuration consisted of Communication Manager, System Manager, Session Manager, Conferencing 7.0 and Siemens HiPath 4000 V5. A variety of handsets configured as IP and SIP devices were used.

Figure 1: Network Diagram of Avaya Aura ® Session Manager R6.3, Avaya Aura ® Communication Manager R6.2. Avaya Aura® Conferencing 7.0 and Siemens HiPath 4000 V5.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

8 of 117 AAC7_H4K_SM63

4. Equipment and Software Validated The following equipment and software were used for the sample configuration provided: Equipment Avaya S8800 Media Server

Avaya S8800 Media Server

Avaya S8800 Media Server Avaya S8800 Media Server

Avaya Handset 9621G Avaya Handset 9650 Avaya Handset 9650 Avaya Handset ADVD175 Flare Avaya Flare Experience for Windows Siemens HiPath 4000 Communications Server Siemens SIP Gateway HG3500 Siemens SIP Registrar HG3500 Siemens H.323 Gateway HG3500 Siemens OpenStage 15T Siemens OpenStage 40 S Siemens OptiPoint 420 Std Siemens OpenStage 20 S Siemens OptiPoint 420 Std S

BD; Reviewed: SPOC 6/24/2013

Software Avaya Aura® Conferencing 7.0 (SP2) MCP Core Linux 15.1.7 Element Manager Console: Management Console Version: MCP_15.0.18.1_2012-12-02-2012 Element Manager OMI Version: 15.0.18 Avaya Aura® System Manager R6.3 GA Software Update Revision: 6.3.0.8.923 Build 6.3.0.8.5682-6.3.8.818 VSP: 6.2.2.06002.0 Avaya Aura ® Session Manager R6.3 6.3.0.0.630039 Avaya Aura® Communication Manager R6.2 (SP4) Patch 02.0.823.0-20199 VSP: 6.2.2.06002.0 Version: 06.2-02.0.823.0 SIP – S96x1_SALBR6_2_1r26_v4r70.tar SIP - SIP96xx_2_6_8_4.bin H.323 - ha96xxua3_1_05_S.bin SIP_A715_1_1_1_019004.tar Release 1.1.0.3 Siemens HiPath 4000 V5 R0.5.28 L0-T2R.51.000-004 / pzksti40.26.000-004 L0-T2R.51.000-004 / pzksti40.26.000-004 L0-T2R.51.000-004 / pzksti40.26.000-004 Firmware:V1 R0.23.0 [TDM] Firmware:V2 R2.24.0 [SIP] Firmware:V7 R6.2.0 [SIP] Firmware :V2 R1.21.0 [SIP] Firmware:V5 R6.3.0 [IP]

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

9 of 117 AAC7_H4K_SM63

5. Configure Avaya Aura® Communication Manager This section provides details on the configuration of Communication Manager. All configurations in this section are administered using the System Access Terminal (SAT). This section provides the procedures for configuring Communication Manager on the following areas: Verify Avaya Aura® Communication Manager License Administer System Parameters Features Administer IP Node Names Administer IP Network Region and Codec Set Administer SIP Signaling Group and Trunk Groups Administer Route Pattern Administer Private Numbering Administer Locations Administer Dial Plan and AAR Analysis Save Changes The following assumptions have been made as part of this document: It is assumed that Communication Manager, System Manager, Session Manager and Conferencing 7.0 have been installed, received a basic configuration and have been licensed. Refer to Section 12 Reference [5] and [6] for documentation regarding these procedures. Throughout this section, the administration of Communication Manager is performed using a System Access Terminal (SAT). The commands are entered on the system with the appropriate administrative permissions. Some administration screens have been abbreviated for clarity. The user has experience with administering the Avaya system via both SAT and Web Based Management systems.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

10 of 117 AAC7_H4K_SM63

5.1. Verify Avaya Aura® Communication Manager License Use the display system-parameter customer options command to compare the Maximum Administered SIP Trunks field value with the corresponding value in the USED column. The difference between the two values needs to be greater than or equal to the desired number of simultaneous SIP trunk connections. Note: The license file installed on the system controls the maximum features permitted. If there is insufficient capacity or a required feature is not enabled, contact an authorized Avaya sales representative to make the appropriate changes. display system-parameters customer-options OPTIONAL FEATURES

Page

IP PORT CAPACITIES Maximum Administered H.323 Trunks: Maximum Concurrently Registered IP Stations: Maximum Administered Remote Office Trunks: Maximum Concurrently Registered Remote Office Stations: Maximum Concurrently Registered IP eCons: Max Concur Registered Unauthenticated H.323 Stations: Maximum Video Capable Stations: Maximum Video Capable IP Softphones: Maximum Administered SIP Trunks:

12000 18000 12000 18000 414 100 41000 18000 24000

2 of

11

USED 0 2 0 0 0 0 1 0 40

5.2. Administer System Parameter Features Use the change system-parameters features command to allow for trunk-to-trunk transfers. This feature is needed to allow for transferring an incoming/outgoing call from /to a remote switch back out to the same or different switch. For simplicity, the Trunk-to-Trunk Transfer field was set to all to enable trunk-to-trunk transfer on a system wide basis. Note: This feature poses significant security risk and must be used with caution. As an alternative, the trunk to trunk feature can be implemented using Class of Restriction or Class of Service levels. change system-parameters features FEATURE-RELATED SYSTEM PARAMETERS Self Station Display Enabled? Trunk-to-Trunk Transfer: Automatic Callback with Called Party Queuing? Automatic Callback - No Answer Timeout Interval (rings): Call Park Timeout Interval (minutes): Off-Premises Tone Detect Timeout Interval (seconds): AAR/ARS Dial Tone Required?

Page

1 of

19

y all y 3 10 20 y

Music (or Silence) on Transferred Trunk Calls? no DID/Tie/ISDN/SIP Intercept Treatment: attendant Internal Auto-Answer of Attd-Extended/Transferred Calls: transferred Automatic Circuit Assurance (ACA) Enabled? n BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

11 of 117 AAC7_H4K_SM63

Navigate to page 19 of system-parameters features. Set Direct IP-IP Audio Connections and SIP Endpoint Managed Transfer to y. change system-parameters features FEATURE-RELATED SYSTEM PARAMETERS IP PARAMETERS Direct IP-IP Audio Connections? y IP Audio Hairpinning? n Synchronization over IP? n SDP Capability Negotiation for SRTP? y SIP Endpoint Managed Transfer? y

Page

19 of

19

CALL PICKUP Maximum Number of Digits for Directed Group Call Pickup: 4 Call Pickup on Intercom Calls? y Call Pickup Alerting? n Temporary Bridged Appearance on Call Pickup? y Directed Call Pickup? y Extended Group Call Pickup: none Enhanced Call Pickup Alerting? n

Use the change system-parameters ip-options command to override the ip-codec for SIP connections. Navigate to page 4 and set Override ip-codec set for SIP direct-media connections to y. change system-parameters ip-options IP-OPTIONS SYSTEM PARAMETERS

Page

4 of

4

SYSLOG FROM TN BOARDS Local Facility #: local4 Dest #1 IP address: Dest #2 IP address: Dest #3 IP address:

Port #: 514 Port #: 514 Port #: 514

Override ip-codec-set for SIP direct-media connections? y

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

12 of 117 AAC7_H4K_SM63

5.3. Administer IP Node Names Use the change node-names-ip command to add entries for Communication Manager and Session Manager that will be used for connectivity. In the sample network, procr and 10.10.9.127 are entered as Name and IP Address for the Communication Manager. In addition, smvl109 and10.10.9.124 are entered for Session Manager. change node-names ip

Page

1 of

2

IP NODE NAMES Name clan default gateway medpro procr procr6 smvl109

IP Address 10.10.9.141 0.0.0.0 10.10.9.1 10.10.9.142 10.10.9.127 :: 10.10.9.124

5.4. Administer IP Network Region and Codec Set Use the change ip-network-region n command, where n is the network region number, to configure the network region being used. In the sample network, ip-network-region 1 is used. For the Authoritative Domain field, enter the SIP domain name configured for this enterprise and a descriptive Name for this ip-network-region. This domain name is also referenced in Session Manager. (See Section 12 References [7] and [8]). Set the Intra-region IP-IP Direct Audio and Inter-region IP-IP Direct Audio to yes to allow for direct media between endpoints. Set the Codec Set to 1 to use ip-codec-set 1. display ip-network-region 1 20

Page

1 of

IP NETWORK REGION Region: 1 Location: 1 Authoritative Domain: mmsil.local Name: To Session Manager MEDIA PARAMETERS Intra-region IP-IP Direct Audio: yes Codec Set: 1 Inter-region IP-IP Direct Audio: yes UDP Port Min: 2048 IP Audio Hairpinning? n UDP Port Max: 3329 DIFFSERV/TOS PARAMETERS Call Control PHB Value: 0 Audio PHB Value: 0 Video PHB Value: 0 802.1P/Q PARAMETERS Call Control 802.1p Priority: 0 Audio 802.1p Priority: 0 Video 802.1p Priority: 0 AUDIO RESOURCE RESERVATION PARAMETERS H.323 IP ENDPOINTS RSVP Enabled? n H.323 Link Bounce Recovery? y Idle Traffic Interval (sec): 20 Keep-Alive Interval (sec): 5

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

13 of 117 AAC7_H4K_SM63

Use the change ip-codec-set n command to configure IP Codec Set paramenters where n is the IP Codec Set number. In these Application Notes, IP Codec Set 1 was used as the main default codec set. The standard G.711 codecs and G729 codec were selected. Audio Codec Set for G.711MU, G.711A, G729 and G.729A as required Silence Suppression: Retain the default value n Frames Per Pkt: Enter 2 Packet Size (ms): Enter 20 Retain the default values for the remaining fields, and submit these changes. change ip-codec-set 1

Page

1 of

2

IP Codec Set Codec Set: 1

1: 2: 3: 4: 5: 6: 7:

Audio Codec G.711MU G.711A G.722-64K G.729 G.729A

Silence Suppression n n n n

Frames Per Pkt 2 2 2 2 2

Packet Size(ms) 20 20 20 20 20

Media Encryption 1: none 2: 3:

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

14 of 117 AAC7_H4K_SM63

5.5. Create SIP Signaling Group and Trunk Group 5.5.1. SIP Signaling Group In the test configuration, Communications Manager acts as an Evolution Server. An IMS enabled SIP trunk is not required. The example uses signal group 151 in conjunction with Trunk Group 151 to reach the Session Manager. Use the add signaling-group n command where n is the signaling group number being added to the system. Group Type Set to sip IMS Enabled Set to n Transport Method Set to tcp Peer Detection Enabled Set to y Near-end Node Name Set to procr (from Section 5.3) Near-end Listen Port Set to 5060 Far-end Node Name Set to smvl109 (from Section 5.3) Far-end Listen Port Set to 5060 Far-end Network Region Set to 1 (From Section 5.4) Far-end Domain Set to mmsil.local [Optional – can be left blank] DTMF over IP Set to rtp-payload Direct IP-IP Audio Connections Set to y IP Audio Hairpinning Set to n Initial IP-IP Direct Media Set to y add signaling-group 150

Page

1 of

2

SIGNALING GROUP Group Number: 150 Group Type: sip IMS Enabled? n Transport Method: tcp Q-SIP? n IP Video? n Peer Detection Enabled? y Peer Server: SM

Near-end Node Name: procr Near-end Listen Port: 5060

Enforce SIPS URI for SRTP? y

Far-end Node Name: smvl109 Far-end Listen Port: 5060 Far-end Network Region: 1

Far-end Domain: mmsil.local Incoming Dialog Loopbacks: eliminate DTMF over IP: rtp-payload Session Establishment Timer(min): 3 Enable Layer 3 Test? y H.323 Station Outgoing Direct Media? n

BD; Reviewed: SPOC 6/24/2013

Bypass If IP Threshold Exceeded? RFC 3389 Comfort Noise? Direct IP-IP Audio Connections? IP Audio Hairpinning? Initial IP-IP Direct Media? Alternate Route Timer(sec):

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

n n y n y 6

15 of 117 AAC7_H4K_SM63

5.5.2. SIP Trunk Group Use the command add trunk-group n to add a corresponding trunk group, where n is the trunk group number. Group Number Set from the add-trunk-group n command Group Type Set as sip Group Name Choose an appropriate name COR Set Class of Restriction (default 1) TN Set Tenant Number (default 1) TAC Choose an integer value Direction Set to two-way Outgoing Display Set to y Service Type Set to tie Signaling Group Enter the corresponding Signaling group number (from Section 5.5.1) Number of Members Enter the number of members display trunk-group 150

Page

1 of

21

TRUNK GROUP Group Number: Group Name: Direction: Dial Access? Queue Length: Service Type:

150 ToSessMan two-way n 0 tie

Group Type: sip COR: 1 Outgoing Display? y

TN: 1

CDR Reports: y TAC: 150

Night Service: Auth Code? n Member Assignment Method: auto Signaling Group: 150 Number of Members: 15

Navigate to Page 3 and set Numbering Format to private. Add trunk-group 150 TRUNK FEATURES ACA Assignment? n

Page

3 of

21

Measured: none Maintenance Tests? y

Numbering Format: private UUI Treatment: service-provider Replace Restricted Numbers? n Replace Unavailable Numbers? n Modify Tandem Calling Number: no

Show ANSWERED BY on Display? y

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

16 of 117 AAC7_H4K_SM63

Navigate to Page 4 and enter 120 for the Telephone Event Payload Type and P-AssertedIdentity for Identity for Calling Party Display. add trunk-group 150

Page

4 of

21

PROTOCOL VARIATIONS Mark Users as Phone? Prepend '+' to Calling Number? Send Transferring Party Information? Network Call Redirection? Send Diversion Header? Support Request History? Telephone Event Payload Type: Convert 180 to 183 for Early Media? Always Use re-INVITE for Display Updates? Identity for Calling Party Display: Block Sending Calling Party Location in INVITE? Enable Q-SIP?

n n y n n y 97 n n P-Asserted-Identity n n

5.6. Administer Route Pattern Configure a route pattern to correspond to the newly added SIP trunk group. Use the change route-pattern n command, where n is the route pattern number to be used. Configure this route pattern to route calls to trunk group 150, as configured in Section 5.5.2. Assign the lowest FRL (facility restriction level) to allow all callers to use this route pattern, Assign 0 to No. Del Digits. change route-pattern 150 Pattern Number: 151 Pattern Name: To SM SCCAN? n Secure SIP? n Grp FRL NPA Pfx Hop Toll No. Inserted No Mrk Lmt List Del Digits Dgts 1: 150 0 0 2: 3: 4: 5: 6:

1: 2: 3: 4: 5: 6:

BCC VALUE TSC CA-TSC 0 1 2 M 4 W Request

ITC BCIE Service/Feature PARM

y y y y y y

rest rest rest rest rest rest

y y y y y y

y y y y y y

y y y y y y

y y y y y y

BD; Reviewed: SPOC 6/24/2013

n n n n n n

n n n n n n

Page

1 of

3

DCS/ QSIG Intw n n n n n n

IXC user user user user user user

No. Numbering LAR Dgts Format Subaddress next none none none none none

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

17 of 117 AAC7_H4K_SM63

5.7. Administer Private Numbering Use the change private-numbering command to define the calling party number(s) to be sent out through the SIP trunk. The trunk group has been set to use private numbering. See Section 5.5.2. In the sample network configuration, all calls originating from a 5 digit extension beginning with 4 will result in a 5-digit calling number. The calling party number will be in the SIP “From” header. [38XXX – Conferencing, 421XX – Avaya H.323, 422XX –Avaya SIP] change private-numbering 0 2

Page

1 of

NUMBERING - PRIVATE FORMAT Ext Len 5 5 5 5

Ext Code 38 39 421 422

Trk Grp(s) 150 150 150 150

Private Prefix

Total Len 5 Total Administered: 5 5 Maximum Entries: 540 5 5

5.8. Administer Locations Use the change locations command to define the proxy route to use for outgoing calls. In the sample network, the proxy route will be the trunk group defined in Section 5.5.2. change locations

Page

1 of

1

LOCATIONS ARS Prefix 1 Required For 10-Digit NANP Calls? y Loc Name No 1: Main

BD; Reviewed: SPOC 6/24/2013

Timezone DST Offset + 00:00 0

City/ Area

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

Proxy Sel Rte Pat 150

18 of 117 AAC7_H4K_SM63

5.9. Administer Dial Plan and AAR Analysis Configure the dial plan for dialing 6-digit extensions beginning with 81 to stations registered with the Siemens. Additionally configure a dial string starting 38 to access the Conferencing Service. Also configure dial strings to reach other Avaya Extensions (i.e. 421XX – H.323 and 422 – SIP). Use the change dialplan analysis command to define Dialed String 81 and 38 as an aar Call Type. Configure dial string 421 and 422 as ext. change dialplan analysis

Page DIAL PLAN ANALYSIS TABLE Location: all

Dialed String 1 2 24 35 36 38 39990 39995 420 421 422 423 433 500 56

Total Call Length Type 3 dac 5 udp 5 ext 5 aar 5 aar 5 aar 5 ext 5 aar 5 ext 5 ext 5 ext 5 ext 5 ext 5 aar 5 aar

Dialed String 7 81 9 * #

Total Call Length Type 1 fac 6 aar 1 fac 3 fac 3 fac

1 of

12

Percent Full: 3 Dialed String

Total Call Length Type

Use change aar analysis 0 command to configure an aar entry for Dialed String 81XXXX to use Route Pattern 150. Add entries for the non SIP phone extensions which begin with 422 and use unku for call type. Add an entry for 38 to reach Conferencing. change aar analysis 3

Page AAR DIGIT ANALYSIS TABLE Location: all

Dialed String 3 35 38 39990 39995 4 420 421 422 423 433 55 56 81 9

BD; Reviewed: SPOC 6/24/2013

Total Min Max 7 7 5 5 5 5 5 5 5 5 7 7 5 5 5 5 5 5 5 5 5 5 5 5 5 5 6 6 7 7

Route Pattern 999 150 150 150 150 999 150 150 150 150 150 150 150 150 999

Call Type aar unku unku unku unku aar unku unku unku unku unku unku unku unku aar

Node Num

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

1 of

2

Percent Full: 1 ANI Reqd n n n n n n n n n n n n n n n

19 of 117 AAC7_H4K_SM63

5.10. Save Changes Use the save translation command to save all changes. save translation SAVE TRANSLATION Command Completion Status Success

BD; Reviewed: SPOC 6/24/2013

Error Code 0

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

20 of 117 AAC7_H4K_SM63

6. Configure Avaya Aura® Session Manager This section provides the procedure for configuring Session Manager. For further reference documents, refer to Section 12 References [7] and [8] of this document. The procedures include the following areas: Log in to Avaya Aura® System Manager Administer SIP Domains Administer Locations Administer Adaptations Administer SIP Entities Administer SIP Entity Links Administer Time Ranges Administer Routing Policy Administer Dial Patterns Administer Avaya Aura® Session Manager Add Avaya Aura® Communications Manager as an Evolution Server Synchronize Avaya Aura ® Communication Manager Data Configure Avaya Extensions for Conferencing

6.1. Log in to Avaya Aura® System Manager Configuration is accomplished by accessing the browser-based GUI of System Manager, using the URL http:///SMGR where is the IP address of System Manager. Login with appropriate credentials.

Once connected successfully, the home screen will be displayed.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

21 of 117 AAC7_H4K_SM63

The Home screen is divided into three sections with hyperlinked categories below. Configuring SIP Connectivity is carried in the Routing section in under Elements. In the main panel, a short procedure for configuring the network Routing Policies is shown.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

22 of 117 AAC7_H4K_SM63

6.2. Administer SIP Domains SIP domains are created as part of the Avaya Aura ® System Manager basic configuration. There will be at least one which the Session Manager is the authoritative SIP controller. In these sample notes it is mmsil.local. The Session Manager can also deal with traffic from other domains, so multiple SIP domain entries may be listed. Note: This Domain will also be used in the configuration of Conferencing. (See Section 8.4).

The location of where you are currently in the system is listed at the top of the screen. Underneath will be listed the domain(s) available in the system. To create a new SIP Domain, from the Home (first screen available upon successful logon) select the following; Home  Elements  Routing  Domains  Domain Management and click New (not shown). Name Add a descriptive name Type Set to SIP Notes Add a brief description in the Notes field Click Commit to save.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

23 of 117 AAC7_H4K_SM63

6.3. Administer Locations Session Manager uses the origination location to determine which dial patterns to look at when routing the call if there are any dial patterns administered for specific locations. Locations are also used to limit the number of calls coming out of or going into physical locations. This is useful for those locations where the network bandwidth is limited. For this sample configuration, one Location has been created which will reference both the Session Manager location and the Siemens location. Navigate to Home  Elements  Routing  Locations. To create a new Location, click New. In the General section Name Add a descriptive name Notes add a brief description Leave the settings for Overall Managed Bandwidth and Pre-Call Bandwidth Parameters, as default unless advised to do otherwise. Note: This Location will also be used in the configuration of Conferencing. See Section 8.2)

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

24 of 117 AAC7_H4K_SM63

Continue scrolling down the screen until Location Pattern is displayed as shown below. In the Location Pattern section, under IP Address Pattern enter IP addresses used to logically identify the location(s). Under Notes add a brief description. Click Commit to save.

In the example above, IP addresses have been entered with a (*) wildcard to indicate a range. Click Commit to save the changes.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

25 of 117 AAC7_H4K_SM63

6.4. Administer Adaptations Adaptations are used to manipulate digits in the SIP URI strings of incoming and outgoing calls. For this sample configuration, no adaption is required to reformat the uri string to or from Siemens HiPath 4000 V5.

6.5. Administer SIP Entities Each SIP device (other than Avaya SIP Phones) that communicates with the Session Manager requires a SIP Entity configuration. This section details the steps to create four SIP Entities for the Siemens HiPath 4000, Session Manager, Communication Manager and Conferencing.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

26 of 117 AAC7_H4K_SM63

To create a SIP Entity for the Siemens HiPath 4000, browse to Home  Elements  Routing  SIP Entities and click New. In the General section, Name Add a descriptive name FQDN or IP Address Add the IP Address of the target entity (Siemens HiPath 4000 V5 – use the HG35XX board IP address registered as the SIP Gateway (See Section 7.3.2) Type select Other Notes Add a brief description Adaptation Leave blank Location Click on the drop down arrow select Location created in Section 6.3 Time Zone Select the appropriate Time Zone SIP Link Monitoring Set to Use Session Manager Configuration Click Commit to save. A message will appear advising that “Entity Links can be added to the record once the Entity has been saved”. Section 6.6 advises how to create Entity Links. To create a SIP Entity for the Session Manager, Communication Manager and Conferencing, repeat the above process. Screenshots are on the next page showing sample data for creating SIP Entities for Session Manager, Communication Manager and Conferencing.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

27 of 117 AAC7_H4K_SM63

Screen shot for Session Manager SIP Entity. Change the Type to Session Manager when programming the SIP Entity for Session Manager.

Screenshot for Communication Manager SIP Entity. Change the Type to CM when programming the SIP Entity for Communication Manager.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

28 of 117 AAC7_H4K_SM63

Screenshot for Conferencing SIP Entity. This SIP entity requires more configuration than standard. In the General section, Name Add a descriptive name i.e. Conferencing 7.0 FQDN or IP Address Add the IP Address of the target entity (Conferencing server) Type select Conferencing Notes Add a brief description Adaptation Leave blank Location Click on the drop down arrow select Location created in Section 6.3 Time Zone Select the appropriate Time Zone In SIP Link Monitoring section SIP Link Monitoring Set to Use Session Manager Configuration Supports Call Admission Control Set to enabled Shared Bandwidth Manager Set to enabled Primary Session Manager bandwidth Association Select the relevant Session Manager SIP Entity Click Commit to save.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

29 of 117 AAC7_H4K_SM63

6.6. Administer SIP Entity Links A SIP Trunk between a Session Manager and another telephony system is described by an Entity Link. The next step is to create SIP Entity Links, which included the transport parameters to be used for communications between the Session Manager and external SIP devices. SIP Entity Links are required between Session Manager and Siemens, Session Manager and Communications Manager and between Session Manager and Conferencing.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

30 of 117 AAC7_H4K_SM63

Create a SIP Entity Link between Session Manager and Siemens. Browse to Home  Elements  Routing  Entity Links, click New. Name Enter a suitable identifier e.g. SM to Siemens H4K SIP Entity 1 Drop-down and select the appropriate Session Manager Protocol Drop down and select UDP Port Enter 5060 SIP Entity 2 Drop-down select the SIP Entity added previously, i.e. Siemens H4K Port Enter 5060 Trusted Set the field as Trusted Notes Add a brief description Note: Siemens will only connect via UDP.

Create a SIP Entity Link between Session Manager and Communication Manager. Browse to Home  Elements  Routing Entity Links. Click New. Name Enter a suitable identifier e.g. SM to CM SIP Entity 1 Drop-down select the appropriate Session Manager Protocol Dropdown select TCP Port Enter 5060 SIP Entity 2 Drop-down and select the SIP Entity added previously, i.e. CMES09.127 Port enter 5060 Trusted Tick the field Notes Add a brief description

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

31 of 117 AAC7_H4K_SM63

Create a SIP Entity Link between Session Manager and Conferencing. Browse to Home  Elements  Routing Entity Links. Click New. Name Enter a suitable identifier e.g. SM to Conferencing SIP Entity 1 Drop-down select the appropriate Session Manager Protocol Dropdown select TCP Port Enter 5060 SIP Entity 2 Drop-down and select the SIP Entity added previously, i.e. Conferencing Port enter 5060 Trusted Tick the field Notes Add a brief description

Once the Entity Links have been created, return to the Session Manager SIP Entity and check to see if the Entity Links have been assigned to the SIP Entities.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

32 of 117 AAC7_H4K_SM63

6.7. Administer Time Ranges Create a Time Range for LCR routing which defines policies will be active. To create a Time Range, browse to Home  Elements  Routing  Time Ranges. Click New. Under Name enter a suitable identifier. Select which Days are to be included in the Range. Set a suitable Start Time and End Time. This will be used in configuring the Dial Plan. In Session Manager, a default policy (24/7) is available that would allow routing to occur anytime. This was used in the example network.

6.8. Administer Routing Policy To complete the routing configuration, a Routing Policy is created. Routing policies direct how calls will be routed to a system. Routing policies must be created, one for the Communications Manager, one for Conferencing and finally one for Siemens. These are to be associated with the Dial Patterns which will be created in the next step.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

33 of 117 AAC7_H4K_SM63

To create a Routing Policy to route traffic to Siemens, browse to Home  Elements  Routing  Routing Polices. Click New. Under Name enter a suitable identifier. Under Notes enter suitable description. Under SIP Entity as Destination click on Select.

From the new window that opens select the relevant SIP entity that this policy relates to and click on the Select button to return to the Routing Policy screen.

After returning to the Routing Policy screen under Time of Day, assign a suitable time range. Click Commit to save.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

34 of 117 AAC7_H4K_SM63

A Routing Policy is also required for Communication Manager.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

35 of 117 AAC7_H4K_SM63

A Routing Policy is also required for Conferencing.

At this stage the records are missing the Dial Pattern which will be created next (Section 6.9).

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

36 of 117 AAC7_H4K_SM63

6.9. Administer Dial Pattern As one of its main functions, Session Manager routes SIP traffic between connected devices. Dial Patterns are created as part of the configuration to mange SIP traffic routing, which will direct calls based on the number dialed to the appropriate system. In the sample network, 5 digit extensions beginning 421 are designated as Avaya handsets (Digital and H.323), whilst 6 digit extension starting 81 are Siemens handsets. The 5 digit pattern starting 38 is required to reach the Conferencing system. To create a Dial Pattern for calls to the Siemens, browse to Home  Elements  Routing  Dial Patterns. Click New. Under Pattern enter a dial string pattern e.g. 81 (all calls with 6 digit ext beginning with 81 will be routed to Siemens). Under SIP Domains drop-down and select All. Under Notes enter a suitable description. Next, click on Add in the section Originating Locations and Routing Policies.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

37 of 117 AAC7_H4K_SM63

In the Originating Locations and Routing Polices section which opens in anew window select Apply the Selected Routing Policies to All Originating Locations. In the Routing Policies (created in Section 6.8), select the Routing Policy to be applied. Click Select to save these choices.

Once the screen has returned to the Dial Pattern Details screen, click Commit to save the changes.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

38 of 117 AAC7_H4K_SM63

Dial Patterns should also be created for Avaya extensions beginning 421 (Digital and H323) and set the Originating Location and Routing Polices, choosing the relevant Routing Policy for the Communication Manager.

Dial Patterns should also be created for Conferencing Access Numbers beginning 38 (MeetMe and AdHoc) and set the Originating Location and Routing Polices, choosing the relevant Routing Policy for Conferencing.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

39 of 117 AAC7_H4K_SM63

6.10. Administer Avaya Aura® Session Manager To complete the configuration, adding the Session Manager will provide the linkage between the System Manager and Session Manager. On the System Manager Home screen, browse to Home  Elements  Session Manager Session Manager Administration. On the right hand side, under Session Manager Instances, click on New.(Not shown). Under General: SIP Entity name Select the names of the SIP entity added for Session Manager Description Descriptive Comment Management Access Point Host Name/IP Enter the IP address of the Session Manager management interface Direct Routing to Endpoints Set to Enable Under Security Module Network Mask Enter the network mask corresponding to the IP address of the Session Manager Default Gateway Enter the IP address of the default gateway for Session Manager. Use default values for the remaining fields.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

40 of 117 AAC7_H4K_SM63

6.11. Add Avaya Aura® Communication Manager as an Evolution Server In order for Communication Manager to provide configuration and support to SIP Phones when they register to Session Manager, Communication Manager must be added as an application.

6.11.1. Create a Avaya Aura® Communication Manager Instance On the System Manager Managements screen browse to Home  Elements  Inventory  Manage Elements. Click New. From the drop down list select Communication Manager. This will then automatically change over to the General Screen.

On the General Screen Name Enter a Descriptive Name for the Communication Manager Node Enter the IP Address of the CM i.e. the procr address as shown in Section 5.3

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

41 of 117 AAC7_H4K_SM63

Click on the Attributes Tab and enter detail in the following fields. Login Login used for SAT access Password Password used for SAT access Confirm Password Password used for SAT access Port Set to 5022 All other fields may be left with default settings. Click Commit to save the changes.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

42 of 117 AAC7_H4K_SM63

6.11.2. Create an Evolution Server Application For Evolution Server support, further configuration of the Session Manager is required. Once complete the Session Manager will support Avaya SIP phone registration. Endpoint Users are created through the Session Manager User Management screens. Session Manager creates corresponding stations on the Communication Manager. Configuration of the Application via Session Manager is a two stage sequence, with the Application being created first, followed by the Application Sequence. To configure browse to: Home  Elements  Session Manager  Application Configuration  Applications. Click New. Under Name enter a suitable identifier. Under SIP Entity drop-down select the SIP Entity of the Feature Server. Under Description enter a suitable description. Click Commit to save.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

43 of 117 AAC7_H4K_SM63

To configure the Application Sequences Configuration. Browse to: Home  Elements  Session Manager  Application Configuration  Applications Sequences. Click New. Under Name enter a suitable identifier. Under Description enter a suitable description. From the Available Applications section, select the + sign beside the Application that is to be added to this sequence. Verify that the Application in this Sequence is updated correctly Click Commit to save.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

44 of 117 AAC7_H4K_SM63

6.12. Synchronize Avaya Aura® Communication Manager Data On the System Manager Management screen browse to Home  ElementsInventory Synchronization  Communication System. Select the appropriate Element Name and the select Initialize data for selected devices. Then click on Now. The Sync Status column will show the current area being synchronized if the refresh is clicked. (Fields shown in blue boxes below). Note: This Process can take some time.

6.13. Configure Avaya Extensions for Conferencing Please see Section 9 for configuring Avaya extension to utilize Conferencing as extensions may not be configured with a Conferencing profile until after the Conferencing Server configuration has been completed.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

45 of 117 AAC7_H4K_SM63

7. Configure Siemens HiPath 4000 V5 There are a number of tools available to the end user of the Siemens HiPath 4000 for programming the various components of the system. These consist of either Web GUI or Command Line Interface tools dependant on the device being programmed. Below is a short table describing the tools and what they are used for. Tool / Equipment HiPath Assistant

ComWin / Expert Access

Access

Description

https:// Accessed via HiPath Assistant

Web GUI – program most areas of the PBX within this tool i.e. HG3500 Boards/Least Cost Routing / trunks/trunk groups / extensions / dial patterns Command Line Interface which offers the end user more functionality than that available via the web GUI HiPath Assistant, however is quite complex to use. Mostly used by Siemens trained engineers Tool that allows end user to upgrade/downgrade phone firmware or change SIP to IP or vice versa using FTP Server. Provides a degree of programming on SIP devices that is not available via HiPath Assistant. HG3550 boards within the HiPath 4000 can be initially configured onto the system via ComWin Access. Further changes / alteration of settings can be done either via HiPath Assistant, ComWin access or via Direct Web Access onto to the board itself Use HiPath Assistant or ComWin to create the extension number. Limited further configuration available via these tools. Use either Web GUI direct to IP address of handset or register the handset with Siemens DLS (Deployment Licensing Server) if available for handset feature configuration. Use HiPath Assistant or ComWin to create and manage the extension number. Use either Web GUI direct to IP address of handset or register the handset with Siemens DLS (Deployment Licensing Server) if available (limited functionality for handset configuration). Use HiPath Assistant or ComWin to create and manage the extension number.

Deployment Licensing Server* (Note: This is an optional product for H4K systems)

Siemens proprietary Software (requires installation and additional software)

HG3550 Boards

HiPath Assistant / Direct Web GUI / ComWin

SIP Endpoints

Via HiPath Assistant or ComWin or DLS or Direct Web GUI or via handset

IP Endpoints

Via HiPath Assistant or ComWin or DLS or Direct Web GUI or via handset

TDM Endpoints

Via HiPath Assistant or ComWin only

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

46 of 117 AAC7_H4K_SM63

For the remaining steps in configuring the Siemens HiPath 4000, the majority of information will be displayed using ComWin with references to the corresponding HiPath Assistant screen or other web GUI’s for more user friendly screens.

7.1. Configuring HiPath Assistant Before using Siemens HiPath Assistant, the client PC must be prepared. To access the web interface for HiPath Assistant use Internet Explorer: http:// i.e. http://192.168.81.2. Once the screen has opened, select Client Preparation.

The next few screens will lead the end user through the process of checking the current version of browser, installing a suitable version of Java and relevant certificates and installing the Applet Cache Manger. A number of restarts of the browser may be required during the process. As a recommendation where possible, install the HiPath Assistant on a separate, older PC as the product is quite strict about the level of Java and Internet Explorer that should be used. The next screen will display the process to be followed to configure the PC for HiPath Assistant. Click the Next button to continue. (Button not shown).

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

47 of 117 AAC7_H4K_SM63

Verify the Client PC is running a supported internet browser. If an unsupported version is running, please ensure a suitable version is installed, before progressing any further. Otherwise click on Next.

Verify the Client PC has a suitable version of Java Runtime Environment Plug-In. In the image below a warning is displayed. Listed at the bottom of the screen are Java versions which are suitable for use with Siemens HiPath. Select ones suitable and install if required. A browser restart will be necessary.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

48 of 117 AAC7_H4K_SM63

Return to the client preparation screens and click through until the Java screen and ensure that suitable version has now installed. Click Next.

The next screen will verify the Siemens I&C Security CA Certificate. If an error message is displayed, click on the Installation button to install the Security Certificate.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

49 of 117 AAC7_H4K_SM63

Follow the instructions to install the certificate and restart the browser once the process is completed. Return to the Client Preparation screens and click Next to move through the screens already processed. The next three screens are informational screens and allow the user to confirm the configuration so far through the use of diagnostics. (Screens not shown). Move through to the final step. Installation of the Applet Cache Manager. If the Applet Cache Manager is not installed, select the Installation button at the bottom of the screen.

The client PC will be prompted to install InstACM.exe. This is an Applet Cache Manager plugin which is required to run HiPath 4000 Assistant web interface. Click on Run.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

50 of 117 AAC7_H4K_SM63

The browser may need to be restarted to the next step. Verify that the Applet Cache Manager is installed. Click on Next.

Client Preparation finished. Click Logon.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

51 of 117 AAC7_H4K_SM63

7.2. HiPath 4000 System Configuration Once the client PC is prepared, access to the Administration applications is available. Return to the main login page and click on the HiPath admin link, listed as the IP address of the HiPath Communications Server.

Login to the Assistant using the engineering logon level. Please refer to your Siemens Representative for this information.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

52 of 117 AAC7_H4K_SM63

7.2.1. HiPath Network Domain Configuration The HiPath Assistant portal will be displayed. To check the Network Domain Configuration expand Configuration Management  Network  Domain. Wait for the Domain screen to load.

To search for any existing information, click on the Search button.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

53 of 117 AAC7_H4K_SM63

A new domain name is entered in the Domain field. The associated system name is listed under the Systems tab. Please Note: The Domain field in the HiPath has no relationship with SIP Domains configured in Session Manager in Section 6.2 or FQDN. Shown below are the values used in the sample configuration.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

54 of 117 AAC7_H4K_SM63

7.2.2. HiPath System Configuration To edit the System Configuration expand Configuration Management  Network  System. Click on Search to retrieve the current configuration. Confirm the System Type currently in use and the version. Ensure the AMO language field is set to English. The Dimensioning tab will show the features available to the PBX and the quantity of licenses available and how many have been used. (Not shown below).

7.2.3. Configuring HiPath Expert Access (ComWin) HiPath Expert Access or ComWin is a command line editor available to configure the Siemens HiPath 4000 using AMO commands. Whilst in many instances the changes can be made via HiPath Assistant, some changes can only be made via the Expert Access Mode. However the AMO commands are more complex in nature, so caution is advised when using. To configure the client PC for Expert Access select Expert Mode  HiPath 4000 HiPath 4000 Expert Access. Wait for the screen to load.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

55 of 117 AAC7_H4K_SM63

To configure the Expert Access client it is necessary to install the client software first. Click on the link Install HiPath 4000 Expert Access Client.

Click on the link to download the Installation-File and execute comwin.exe. (Not shown) To accept the install select Run.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

56 of 117 AAC7_H4K_SM63

Once the program has completed installation return to the Expert Access page. To launch click on Open.

The Expert Access console will be launched. It will open a number of screens, which should not be closed. The last screen to be opened will be the console screen itself.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

57 of 117 AAC7_H4K_SM63

Note: the configuration details shown below illustrate the running set-up used for these Application Notes. AMO command DISPLAY was used to list the current configuration. AMO commands CHANGE and ADD would be used to edit or add these settings on the system. Additionally a command tool is available to build the commands. To use this tool, from the console window select Edit  MML Editor. The MML Editor will open.

The AMO command is built in the following way: Choose the COMMAND – this relates to the area of the HiPath 4000 to be configured i.e. Station, Trunk, Trunk Group, Board etc., What is selected in the first field will affect the choices in the second field. Choose the ACTION – i.e. ADD, DELETE, EXECUTE, REGEN The third field may vary, dependant on the COMMAND chosen. Where possible, hover the mouse key over the blank field to show a brief tool tip explaining the field. If the field offers a select button (as shown in the example below), click on this for more detail before making a selection. Fields in bold are mandatory as part of the command creation.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

58 of 117 AAC7_H4K_SM63

Once the command is complete, it can be submitted to the console screen by pressing Enter on the keyboard.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

59 of 117 AAC7_H4K_SM63

Press Enter again to run the command. The console will return the results of the command.

The boards list for this sample configuration are: Board Location IP Address / PEN 1-1 N/A 1-1-1 1-1-2 1-2 1-2-1 1-2-10

BD; Reviewed: SPOC 6/24/2013

Function

LTU1 ISDN Admin Link – Links Cabinet 1 to HiPath 4000 Communications Server 192.168.81.3 SIP Gateway Phone Registrar [Siemens OptiPoint / OpenStage SIP Endpoints ] N/A TDM Interface [Siemens Digital Phones] N/A LTU2 ISDN Admin Link– Links Cabinet 2 to HiPath 4000 Communications Server 192.168.81.4 H.323 GW [Siemens OptiPoint IP Phones] 192.168.81.10 SIP GW SIP Trunks

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

60 of 117 AAC7_H4K_SM63

7.3. Configuring SIP Trunking Unless the Siemens is interconnecting to another Siemens system, it is recommended that SIP be configured as “native SIP trunks” rather than using SIP-Q.

7.3.1. Configure LEGK Configure the Siemens as a Large Enterprise Gate Keeper. In HiPath Assistant go to Configuration Management Network System. Click on Search. On the Base Data tab check the field Large Enterprise Gate Keeper.

7.3.2. Configure the HG3500 Board In this example the Common Gateway Board Q2324-X500 (STMI4) is configured as the Gateway to connect with the Avaya Aura ® Session Manager. This board will be configured for IP trunking. There are a number of smaller steps to be carried out in adding a board.

7.3.2.1 Define Function Block and Add the Board The first step is to define a FUNCTION BLOCK which determines the board function, number of B-channels and then to add the board to the system. In HiPath Assistant got to Configuration Management System Data Board CGW Function Block. Click New and configure the following: Function block Set to 1 if not already in use, else a max. of 2 digits. Board Type Set to Traditional CGW Board BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

61 of 117 AAC7_H4K_SM63

Dedicates the block for boards with o Enable 60 b-channels o Enable 120 b-channels CGW Functionalities o Enable HG3550 Click on Save at this stage to commit the changes made so far. A message should appear stating “Block Created”. This will then make further fields available for configuration. o Number of Lines Set to 1 o Number of Predefined Blocks Set to 3 Click on Save at this stage to commit the changes made so far. A message should appear stating “Block Data Changed”. This will then make further fields available for configuration. Finally tick the field Finish configuration of this function block and click Save again.

Next Stage is to add the board to the system. In HiPath Assistant go to Configuration Management System Data Board Board. Click on New. Fill out the following fields: LTU SLOT Part Number Function ID Category Board Name BD; Reviewed: SPOC 6/24/2013

Set to n where n is the relevant cabinet in the system Set to n to indicate the first empty slot in the cabinet Click drop-down and select the part number that describes the board. Click the drop-down and select the function ID – usually 1 Set to IPGW Should fill in automatically, based on previous field settings. Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

62 of 117 AAC7_H4K_SM63

CGW Function Block Select the Function Block created in Section 7.3.2.1 Description Enter a description to describe the function of the board. Click on the tab CGW Functionalities IP trunking (HG3550) Enter number of trunks i.e. 30 Click on the tab STMI2-IGWBoard Data Customer LAN Address Enter the IP Address to be assigned to the card Subnet Mask Enter the subnet mask Trunk Protocol: SIP Enter the number of trunks i.e. 30 Click Save at this stage.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

63 of 117 AAC7_H4K_SM63

After clicking Save, a warning message may appear, advising to restart the board. For the moment continue with the configuration.

Click Search Criteria and locate the board just added to continue the configuration. This will add some more tabs: Click on the tab STMI Feature Access Codec Settings o Adjust codecs to desired settings and enable VAD on G711A/U

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

64 of 117 AAC7_H4K_SM63

The HG3500 boards are administered using one gateway number. This number must be unique. Click on the tab STMI2-IGW Board Data Large Enterprise Gatekeeper Data Gateway Number Set to a unique 1 or 2 digit number i.e Default Gateway IP Address Enter the default gateway for the network

To configure without authentication and registration check the following tabs and fields: On the tab STMI2-IGW Board Data GW Registration at External Gate Keeper Clear the tick (Field shown in previous screen shot) On the tab STMI2-IGW Management Data SIP Trunking for ERH Digest Authentication is required Clear the tick SIP Trunking for SSA Register Gateway at SIP Registrar Clear the tick

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

65 of 117 AAC7_H4K_SM63

On the tab PKI/SPE DNS Server IP Address

Enter a suitable IP Address for DNS Server

When saving changes, the following message may appear:

The system will highlight the tabs where there are issues and highlight the fields where settings need attending to before the save can be completed.

In this example, clear the field TCP Port of its entry. (This will be re-added automatically after the save.). On the STMI2-IGW Board Data tab, clear the 0 value from the field SIPQ (not shown) and click the Save button again. The following message may appear;

At this stage the board should be restarted. This should be done using the AMO Command RESTART-BSSU:ADDRTYPE=PEN,LTG=1,LTU=1,SLOT=4; The screen shot below shows a sample restart of a board and the results of the restart.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

66 of 117 AAC7_H4K_SM63

7.3.2.2 Configure Trunk Group and Trunks The next stage is to create a trunk group and assign trunks to the trunk group. In HiPath Assistant got to Configuration Management System Data Trunk Trunk Group. Click on New. Fill out the following fields: Trunk Group Enter a trunk group number Name Enter a name for the trunk group Max. No, of Lines Enter how many lines for the trunk group Click Save

Next add a Digital Trunk to the trunk group. In HiPath Assistant got to Configuration Management System Data Trunk Trunk. Click on New. Fill out the following fields: PEN Enter the PEN number from the board created in Section 7.3.2 Trunk Type Set to Digital B-Channel Grp Set to 1 Device Set to HG3550IP Base Data Tab Trunk Group Set to the trunk group previous created i.e. 400 BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

67 of 117 AAC7_H4K_SM63

Trunk Name COT Number COP Number COS Number Node Number DPLN Group ITR Group

Digital Extension Tab Protocol Paging Mode

BD; Reviewed: SPOC 6/24/2013

Set a suitable trunk name Set the Class of Trunk number. See Section 7.10 Set the Class of Parameter number. See Section 7.9 Set the Class of Service number. See Section 7.11 Set a Fictitious Node Number Set the Dial Plan Group to 0 (default) Set the Internal Traffic Restriction Group to 0 (default)

Set to ECMAV2 for CorNet-NQ Issue 2.1 Dec. 96 basis ETSI Set to DSC (Linear- Descending)

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

68 of 117 AAC7_H4K_SM63

Digital ISDN Tab Ensure B-Channels are enabled

7.3.2.3 Configure Trunk Access Code Before you can configure trunk access codes, you must create the corresponding Dial Codes. Then, when you configure the Trunk Access Codes window: The check boxes in the section Dial Plan Group Number must be configured with the same value entered into the DPLN field in the Dial Codes window. The CPS check boxes in the CPS - Overwrite section must be checked/unchecked in the same way they were checked/unchecked in the CPS/DPLN tab of the Dial Codes window. First configure the Trunk Access Code number in Dial Codes. Dial Codes are used to program Feature Access Codes as well as the Digit pattern to reach the Avaya. In HiPath Assistant, browse to Configuration Management  Tables  Dial Plan Dial Codes. Configure the following fields: Dial Code Set to a suitable number Code Type Set to NETRTE (Auxiliary Dial Access Route) for networking

Next create the Trunk Access Code. In HiPath Assistant, browse to Configuration Management  System Data  Trunk Trunk Access Codes. Click New and enter the following. Access Code Enter the Dial Code created in the previous step BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

69 of 117 AAC7_H4K_SM63

Reference Access Code Enter the Dial Code created in the previous step Position Enter 1 Trunk Group Enter the trunk group created in Section 7.3.2.2 Voice Enable field Data Terminal Enable field Facsimile Enable field Dial Plan Group Number Should be left blank and should correspond to the blank field DPLN in the Dial Codes screen in the previous step CPS-Overwrite Enable 0-Auxiliary CPS for DAR NETRTE and should correspond to the field CPS 0 in the Dial Codes screen in the previous step. Save the changes.

7.3.3. Configuring the Gate Keeper Further configuration must be made to the Gate Keeper to indicate the board capabilities. These settings are NOT available via the GUI screen, so should enabled using an AMO command. Open a ComWin session (See Section 7.2.3). In the Console window: First check the status of the Gate Keeper with the command DISP-GKREG:GWNO=; where N is the Gate Keeper number programmed on the board. To check what number is being used go to Configuration Management System Data Board Board – search for the board created in Section 7.3.2.1 and click on the STMI2IGW Board Data tab. To change the attributes of the Gate Keeper to recognize SIP and IP calls use the following command: ADD-GKREG:GWNO=40,GWATTR=INTGW&HG3550V2&SIP,DIPLNUM=0,DPLN=0,LAUTH=1, INFO="LOCAL GW",SECLEVEL=TRADITIO; BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

70 of 117 AAC7_H4K_SM63

Re run the command DISP-GKREG:GWNO=40; The output should be similar to this: 32 OPTI/SET600 MIT RUFWEITERSCHALTUNG (RWS) | | | TA | TA | TA | | | TSUID | TNOTCR | TNOTCR | | | TNOTCR | BASIC | BASIC | | | CDRS | MSN | MSN | | | CDRSTN | MULTRA | MULTRA | | | CDRC | | | | | CDRINT | | | | | COSXCD | | | | | MB | | | | | CFNR | | | | | VCE | | | | | FWDNWK | | | | | TTT | | | | | MSN | | | | | CFB | | | | | CFSWF | | | | | FWDECA | | | | | FWDEXT | | | | | CW | | | | | SUTVA | | | +------+-----------------+---------------+-----------------+ AMO-COSSU-111 DISPLAY COMPLETED;

CLASSES OF SERVICE

Additional Class of Service settings may be set on an extension only basis on the Station tab. In HiPath Assistant, browse to Configuration Management  Station  Station.

BD; Reviewed: SPOC 6/24/2013

Solution & Interoperability Test Lab Application Notes ©2013 Avaya Inc. All Rights Reserved.

92 of 117 AAC7_H4K_SM63

7.11. Altering Codec Settings It may be necessary to alter the codec settings on the SIP registrar or other HG3500 boards. Although the codecs appear to be configurable from the HG3500 web interface and from HiPath Assistant, the most reliable place to change these settings is via AMO using ComWin. To display the current codec settings: DISPLAY-CGWB:LTU=2,SLOT=10,TYPE=ASC;