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Constructing a Secure SD-WAN Architecture Subtitle
Presenter: Date:
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Secure SD-WAN Objectives: • • • • •
Describe SD-WAN Understand the need for Secure SD-WAN View use cases and success stories Configure SD-WAN Monitor and manage SD-WAN
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Traditional WAN • Used to extend computer networks to connect remote branch offices to data centers
HQ/Datacenter Public Cloud
• Expensive circuit costs SaaS
• Fixed circuits
• Long lead time • Proprietary hardware • Difficult to expand • Branch traffic hauled back to HQ Branch Office 3
The WAN is Complex and Needs Transformation 70%
Customers mentioned that existing WAN is slow and expensive
Security is “MUST”
60+
SaaS enterprises are adopting WAN solutions as part of digital transformation 90% Of SD-WAN vendors do no provide security. With direct internet access, security becomes critical at every branch
90%
WAN solution vendors don’t provide built-in NGFW security
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Gartner: Security is the Biggest WAN Concern Customers reported the following as the top concerns during a WAN initiatives
72% Security
58% Performance 47% Cost
Gartner Survey Analysis: Address Security and Digital Concerns to Maintain Rapid SD-WAN Growth, Naresh Singh, 12 November 2018
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Enter SD-WAN Software-defined WAN (SD-WAN) HQ/Datacenter Public Cloud
SaaS
Simplifies the management and operation of a WAN by separating the networking hardware from its control mechanism Lets companies build higher performance WANs using lower cost and commercially available internet access Transport agnostic
Branch Office 6
Enterprise SD-WAN Use Case
SD-WAN Use Cases to Transform Enterprise WAN Edge Network Operations
Network Security
Application Aware WAN Edge
Reduce WAN Cost for Lower Operating Expenses (Opex)
Simplify Operations for quick roll-out
Business applications steering with low latency
MPLS to broadband transition
Zero-touch deployment at scale
Top rated threat protection and detection for direct internet access
Quality of experience (QoE) for voice and video apps
Single pane of glass management
Security Operations
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Fortinet Redefined WAN Edge with Secure SD-WAN Application Steering with High Availability Performance on any WAN Link
Consolidate Point Products
Simplification
Zero-Touch Deployment
SD-WAN
Functionality
Proven Built-in Next Generation Firewall (NGFW) with SSL Inspection
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Enterprise SD-WAN Use Cases—MPLS Migration Traditional WAN Multiprotocol Label Switching (MPLS) Dependency Inflexible, expensive, good quality of service (QoS)
MPLS Private Cloud
Branch
Business Apps All traffic routed via MPLS circuits, QoS applied for business apps
Traffic Secured in the MPLS Provider Cloud Breakout in the provider cloud for all traffic Public Cloud
Internet 10
Enterprise SD-WAN Use Cases—MPLS Migration MPLS Backup with Local Breakout Critical Apps (Voice and Video) Best path is chosen depending on latency, jitter, and packet loss
MPLS
Private Cloud
Critical Apps (Voice and Video) Redirected to a new tunnel in case the WAN conditions are worse than the threshold
Branch IPsec VPN
Business Apps Load balanced across different lines so bandwidth is optimized
Public Cloud
Internet 11
Enterprise SD-WAN Use Cases—MPLS Migration MPLS Backup with Local Breakout Critical Apps (Voice and Video) Best path is chosen depending on latency, jitter, and packet loss
MPLS
Private Cloud
Critical Apps (Voice and Video) Redirected to a new tunnel in case the WAN conditions are worse than the threshold
Branch IPsec VPN
Business Apps Load balanced across different lines so bandwidth is optimized
Direct secure access to Internet, SaaS, and IaaS content Load balanced if needed
With an internet breakout, security is critical
Public Cloud
Internet 12
Enterprise SD-WAN Use Cases—MPLS Migration MPLS Replacement Replace expensive MPLS lines with cost-effective broadband
IPsec VPN
Private Cloud
Branch IPsec VPN
Public Cloud
With an internet breakout, security is critical
Internet 13
•
Pure Play SD-WAN Vendors FortiGate Secure SD-WAN
• • •
Application steering Link load balancing Traffic shaping
• •
•
Identification of cloud applications Dynamic WAN path controller Zero touch provisioning
Security
•
•
Application control database Multiple SLA strategies Enhanced application monitoring
Security
Evolution of Fortinet Secure SD-WAN
6.2 new features • • • • •
FortiOS 5.4
5.6
6.0
6.2
Forward error correction Expanded SLA strategies Enhanced SD-WAN analytics Tunnel bonding SOC4 SD-WAN acceleration
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FOS 6.2 : Enable Best of Breed SD-WAN
Application Aware
Multi-Path Intelligence
WAN Resiliency
Visibility into 5000+ applications
Application steering based on expanded SLA
WAN path remediation forward error correction (FEC)
High application identification accuracy
Automated fail-over capabilities
Tunnel bandwidth aggregation (per packet steering)
Simplified Monitoring
High-level monitoring of SD-WAN devices on a map Expanded historic SLA analytics
Segmentation
Multi-tenancy with Patented VDOM User-level segmentation for application
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Transform your WAN Edge with Secure SD-WAN Single-Pane Management
Zero Touch Deployment
Secure SD-WAN
Application
WAN Path Controller
Best Protection Bundle
Routing
WAN Optimization
Anti Malware
Cloud Sandbox
FortiOS
IPS
Web Filtering
Threat Intelligence
Purpose-Built Security Processor
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FortiGate Enterprise Routing Stack Routing Protocols
Advanced Features
BGP • • • • • Secure SD-WAN
•
• • • • • •
BGP, IPv4/IPv6 OSPF(v2/v3), IPv4/IPV6 ISIS RIPng, RIPv1/v2 Multicast sparse/dense including NAT Policy-based routing (PBR)
Hardware accelerated routing Per VDOM routing tables Virtual router support Graceful restart for BGP/OSPF BFD for BGP, OSPF, and Multicast BGP route reflector
Full Enterprise Routing Stack FortiOS
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Fortinet
WAN Edge MQ 2018 vs 2019
NGFW / Enterprise
Cisco
UTM 18
Take Advantage Today FortiGate provides best of breed SD-WAN features in base platform SD WAN
SD-WAN Ready
Make your branch application aware with our WAN path controller Consistent application performance with automated failover
90% of SD-WAN vendors do not offer NGFW security NGFW
Proven NGFW
Fortinet is the industry leader in security effectiveness and performance Simple to manage integrated NGFW and SD-WAN in single offering
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SD-WAN Assessment Program
SD-WAN Assessment Program—What is it? Part of the Cyber Threat Assessment Program for SD-WAN • No obligation analysis for the network to get visibility into application usage, security posture, and bandwidth utilization • No impact deployment that will not disrupt network connectivity or ongoing services • No uncertainty about the current level of security posture and whether additional or new security controls are needed
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SD-WAN Assessment Program—What’s its Purpose? Customers get visibility into: • Application usage • Security posture
• Bandwidth utilization
Sources: 1
IDC. SD-WAN Infrastructure Forecast. 2018. Gartner. WAN Disruption and Transformation Survey. November 2018.
2,3,4
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SD-WAN Assessment Program—How Does it Work? 1. Submit a request in the CTAP portal for a Secure SD-WAN Assessment 2. Install the configuration file on the FortiGate device and deploy for 3-7 days
3. Uses SD-WAN technologies and intelligence of FortiGuard Labs to identify thousands of applications 4. Upload the inspection logs to the portal and generate a Secure SD-WAN Assessment report 5. Customer’s log data is purged from the system after completion of the final Secure SD-WAN Assessment report
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SD-WAN Assessment Program—Then What? • Partner reviews the Secure SD-WAN Assessment report
• Partner can deliver or present the report to the customer, including impartial recommendations • If the customer is ready to purchase FortiGate Secure SDWAN based on SD-WAN findings, the standard ordering process applies • If the customer has detailed questions, beyond the scope of the turnkey assessment, a PoC can be similarly configured • If there are questions or additional information required, contact [email protected]
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Case Studies
Fortinet’s Global SD-WAN Adoption FortiGate SD-WAN customer
Business Drivers Digital transformation at the enterprise branch
Reduce WAN OpEx spending Consolidation of branch services
Hundreds of customers deployed the Fortinet SD-WAN solution worldwide 26
Goals Consolidation of Branch Services
Unified best of breed approach, competing against powerful national supermarket chains Undergoing digital transformation to simplify management and increase productivity
Challenges Large supermarket in Northern Europe
Unique set of security and networking requirements for each retail member Proliferation of IoT devices, demanding more bandwidth and security
30% Market share in the Netherlands
Solution
13 Independent retail organizations
Patented VDOM functionality allowed customer to deploy multiple retail formulas from a single location Extended the Fortinet SD-WAN solution to include switches, access points, and extenders from Fortinet
1500 branches, 10 datacenters
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Goals Digital Transformation at the Enterprise Branch
Broadband modernization program to provide internet access to students Protect the personal information of student and staff
Challenges Large educational instituition
MPLS architecture was not flexible to meet growing demands Anticipated 80% of total volume of school traffic to be encrypted by 2020
34,000 students Solution Serves 76 schools
$388M operating budget
“We chose the FortiGate enterprise solution for several reasons, including SSL inspection capabilities, throughput, deployment flexibility, and internal staff expertise”. - John McCormick, CIO
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Reduce WAN OpEx Spending
Multinational automotive supplier
Goals Fully adopted cloud applications and SDN technologies
Challenges Immediate need for SD-WAN deployment, with special requirements for WAN path control and SLA strategy MPLS infrastructure was inflexible and costly
$18.7B revenue 81,000 employees
140 locations
Solution Automated WAN path control with granular application transaction-level SLA Multiple strategies for controlling application SLA
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Competitive Overview Types of Competitors and How to Position Against Them
Competitive Positioning—Security Vendors Security Examples
How to Position Against •
Security Effectiveness: •
Fortinet has better security effectiveness than competitors, based on 3rd party independent testing, such as NSS Labs
•
Leader positions in the Gartner NGFW and UTM Magic Quadrant as well as eight recommendations from NSS Labs
Characteristics
• •
•
SD-WAN is a feature rather than the entire solution NGFW security built-in as part of the solution
The Fortinet Security Fabric provides end to end visibility and threat intelligence across a wide attack surface
•
Performance: •
The best performing VPN with dedicated security processors
•
NSS Labs SD-WAN testing gave Fortinet a Recommended rating, recognized for class leading QoE, the lowest total cost of ownership (TCO), and SSL decryption
Form factors
•
Hardware appliance or VM
•
Unmatched ability to scale branch office SD-WAN deployments with FortiGate and FortiManager using zero-touch provisioning (cite case studies when appropriate) 31
Competitive Positioning—Pure Play SD-WAN Pure Play SD-WAN Examples
How to Position Against •
Secure SD-WAN vs SD-WAN •
Both Gartner and NSS Labs recognize the importance of security for SD-WAN
•
Better end to end visibility and threat intelligence across a wide attack surface with the Security Fabric
Characteristics
• •
Entire solution is SD-WAN
•
No built-in NGFW security
•
Form Factors
Typically a startup or was a recent startup
•
•
Performance •
The best performing VPN with dedicated security processors
•
NSS Labs gave Fortinet a Recommended rating, recognized for class leading QoE, the lowest TCO, and SSL decryption
• Licensing based on bandwidth
Lower TCO •
SD-WAN is built into every FortiGate, no license required
•
Customers avoid the need to have a second vendor for security, which would double their costs
Hardware appliance or VM
•
•
Bandwidth-based licensing is expensive
Market Realities •
Pure play vendors will eventually get acquired or go out of business, what happens to customer networks then?
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Competitive Positioning—WAN Optimization Vendors WAN Optimization Examples
How to Position Against •
Market Realities •
SD-WAN enables the replacement of expensive MPLS circuits
with cheap broadband internet and has reduced the importance WAN optimization
Characteristics
•
•
Form Factors
Focuses on WAN, so the next logical progression would be SD-WAN
•
SD-WAN is a feature of a WAN optimization product or a component of a WAN solution
WAN optimization vendors must pivot to SD-WAN to stay relevant
Secure SD-WAN vs SD-WAN •
SD-WAN is one component in providing network security
•
NSS Labs SD-WAN testing gave Fortinet a Recommended rating, recognized for class leading QoE, the lowest total cost of ownership (TCO), and SSL decryption
•
No built-in NGFW security
•
Cannot help organizations with branch consolidation objectives
•
•
Hardware appliance or VM
•
The Security Fabric provides end to end visibility and threat intelligence across a wide attack surface
•
SD-Branch •
Fortinet Secure SD-WAN allows organizations to consolidate their WAN edge infrastructure and manage SD-WAN, security, access layer, and endpoints in a true single pane of glass console
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Competitive Positioning—NSE Competitive Insider For more information on SD-WAN competitive positioning, look at the NSE Competitive Insider presentations: https://fuse.fortinet.com/p/do/sd/sid=6323
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NSS Labs SD-WAN Report Results
NSS Labs SD-WAN—Industry’s First SD-WAN Group Test
Inaugural group test of marketleading SD-WAN solutions
Real world simulation of: Enterprise deployment Business critical traffic
Scenarios with poor network conditions
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NSS Labs SD-WAN v1.0 2018 (Products Tested) Only three Vendors Recommended out of ten participating
Recommended
Verified
Citrix Systems Netscaler SD-WAN
Caution
Refused Participation
Barracuda NGFW F-Series F80
FortiGate 61E
Versa Networks FlexVNF
Cradlepoint AER2200-600M
VMWare NSX SD-WAN by VeloCloud Edge Forcepoint NGFW 1101
Talari Networks Adaptive Private Networking (APN)
FatPipe Networks MPVPN/SD-WAN
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Overall Results Fortinet SD-WAN measured best in class for quality and TCO
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Fortinet Receives Second Consecutive SD-WAN Recommended Rating from NSS Labs Only three vendors out of 60+ SD-WAN vendors achieved consecutive Recommended rating
Best ROI
Reliable QoE
Resilient HA
Lowest TCO among all vendors
NSS Labs Recommended voice and video QoE
Best user experience in failure conditions
Faster deployment with zerotouch provisioning in six minutes
QoE delta is only ~5% lower than average QoE from all vendors
Achieved best possible score for voice and video QoE
Our TCO ~8X better than average TCO from all vendors
Active and passive high availability
Built-in NGFW security has received five consecutive Recommended rating from the NSS Labs NGFW test 39
How to Position Fortinet Results Proven best of breed SD-WAN Highest QoE for VoIP, beating even pure play SD-WAN vendors (scoring 4.38 out of 4.41) Sustained high quality for VoIP, even during brownout conditions when packet loss, latency, and jitter was introduced Second best QoE for video, scoring 4.26 out of 4.53
Only Recommended SD-WAN vendor with security rating 100% of evasions were blocked, with 99.9% security effectiveness Five out of nine vendors missing NGFW security, which is critical for enterprises adopting SD-WAN for cloud applications
Best TCO Fortinet proved the best value with only $5 TCO Purchase price vs value is at least 700% higher than other vendors
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Ease of Use
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Best user experience with responsive accelerated overlay WAN
Accelerated security extension to access layer to enable SD-Branch transformation
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NETWORK PORTS
THROUGHPUT
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SUPPORT
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10,000
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CAPWAP
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NETWORK PORTS
THROUGHPUT
IPSEC THROUGHPUT
SUPPORT
X1
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The Fortinet SD-WAN ASIC Powered FortiGate 100F 22
11.5
800
Gbps
Gbps
Mbps
Zero CPU Forwarding
IPSec
NGFW
2500
1.0 Gbps
Tunnels
SSL
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FortiOS 6.2 Secure SD-WAN
SD-WAN Configuration Steps • Basic steps to set up SD-WAN • Enable SD-WAN • Configure routes • Configure security policies • Configure performance SLA • Configure SD-WAN rules • View usage monitoring
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Enable SD-WAN Network > SD-WAN • Select the interfaces that will become members of the SD-WAN and provide a gateway for that interface.
NEW
• Physical interfaces that are referenced by any other configuration element (for example, routes or policies) will not appear in this list
NEW
• New in 6.2: Easily create IPsec VPN • New in 6.2: Optionally, provide a cost for the interface that the rules uses • View the SD-WAN usage of each member, based on Bandwidth, Volume, and Sessions • There can only be one SD-WAN interface per VDOM 46
SD-WAN IPsec VPN Wizard • What it does: • Simplifies dual VPN creation for SD-WAN
• How it does it: • Provides a VPN wizard in the SDWAN section that allows users to create an overlay VPN tunnel over each selected underlay transport link
• Use case: • To speed up VPN creation in simple SD-WAN deployments
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Forward Error Correction (FEC) • What it does:
• Allows for dynamic remediation of packet loss or erroneous data caused by adverse WAN conditions
• How it does it:
• The sending FortiGate buffers the traffic, then generates and sends redundant packets along with the original payload through a VPN tunnel • The receiving FortiGate buffers the incoming packets and performs redundancy calculations based on the traffic (payload + redundant packets) to ensure the integrity of the original payload and recover from packet loss or transmission errors
• Use cases:
• Increase the reliability of WAN traffic sent through an overlay VPN tunnel established over a broadband internet link • Increase the QoE of voice or video traffic that is pinned to specific overlay tunnels 48
SD-WAN Virtual Interface • A virtual interface named SD-WAN is automatically created • All static routes and firewall policies must be configured using this virtual interface Network > Interfaces
Policy & Objects > IPv4 Policy Network > Static Routes
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Dynamic Routing Support • New solution to overcome SD-WAN static network limitations
• Links SD-WAN and BGP in a dynamic network environment • This feature is currently CLI only
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Performance SLA
Link Health Monitor
SLA Targets
NEW
Link Status 51
Performance SLA—Link Health Monitor Available Protocols via CLI: ping http tcp-echo udp-echo TWAMP
PING link monitor HTTP-GET link monitor TCP echo link monitor UDP echo link monitor Two-Way Active Measurement Protocol
• In FortiOS 6.2, Status Check is renamed Performance SLA • You can use two servers to test the quality of a link
• You can specify which SD-WAN members this SLA applies to 52
Link Quality Measurements • Status check also measures the link quality of each member interface based on latency, jitter, and packet loss percentage
NEW
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Performance SLA—SLA Targets • You can specify multiple SLA targets in one performance SLA • Targets are only used when referenced by a rule
• Use Link Status to prevent flapping
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SD-WAN Rules • Rules can match traffic based on: • Source IP address, destination IP address, or port number • Internet services database (ISDB) address object • Users or user groups • Type of service (ToS)
• Lets you route traffic through the member interfaces that best fit your needs
NEW
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SD-WAN Rules—Manual
• New in FortiOS 6.2 • Use a manual rule to pin one or more applications to a specific SD-WAN member interface
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SD-WAN Rules—Best Quality
Link quality = (a*latency)+(b*jitter)+(c*packet loss)+(d/bandwidth) 57
SD-WAN Rules—Lowest Cost (SLA)
• In FortiOS 6.2, Minimum Quality (SLA) is renamed Lowest Cost (SLA) • All of the traffic that matches the rule will be directed to a single interface 58
SD-WAN Rules—Maximize Bandwidth (SLA)
• New in FortiOS 6.2
• Load balances multiple sessions across participating SD-WAN members that meet the SLA 59
SD-WAN Rules—Internet Services & Application
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SD-WAN Rules Precedence • SD-WAN rules are treated as policy-based routes
Monitor > Routing Monitor
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SD-WAN Rules SD-WAN rules are evaluated in the same way as the firewall policies: from top to bottom, using the first match Application Specific Rules
Implicit Rule
Double-click on the implicit rule to display the load balancing options 63
SD-WAN Load Balancing Methods • Source IP (default) • Sessions from the same source IP address use the same interface
• Source-destination IP • Sessions with the same source and destination IP pair use the same interface
• Spillover • Use one interface until threshold is reached, then use the next interface
• Sessions • The number of sessions distributed is determined by the interface weights
• Volume • Sessions are distributed so that traffic volume is distributed by the interface weights
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SD-WAN Rules IPv6 Support • IPv6 support added • CLI configuration only • Partial display in GUI
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SD-WAN Link Status Monitoring Network > Performance SLA
Log & Report > System Events
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SD-WAN Link Status Monitoring Cont’d
• Use the following command to verify which link is the preferred link
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SD-WAN Usage Monitor • Real time SD-WAN usage monitor • View SD-WAN traffic distribution by bandwidth, volume, or session
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Verify SD-WAN Traffic Routing
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Verify SD-WAN Traffic Routing • Use the Forward Traffic logs or the packet capture tool to verify traffic routing. Log & Report > Forward Traffic
# diagnose sniffer 5.455914 port1 out 5.455930 port2 out 5.455979 port2 out 5.456012 port1 out 5.456043 port1 out
packet any 'port 443' 4 192.168.1.254.59785 -> 192.168.1.1.443: 192.168.1.1.443 -> 192.168.1.254.59785: 192.168.1.1.443 -> 192.168.1.254.59773: 192.168.1.1.443 -> 192.168.1.254.59773: 192.168.1.1.443 -> 192.168.1.254.59773:
syn 457459 syn 163440 927943 ack 929403 ack psh 930863
ack 457460 725411 725411 ack 725411 70
Traffic Shaping • Apply traffic shaping to SD-WAN traffic the same as any other traffic • Layer 7 analysis for QoS rules is based on users, apps, URLs
• Administrators can prioritize critical traffic over other traffic • There are two types of traffic shapers: Per IP and Shared
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SD-WAN Integration in Fabric Topology
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FortiOS Secure SD-WAN Management and Visibility: FortiManager
• New WAN health analytics in FortiManager for SD-WAN • Go to Table View, then click on the FortiGate you want to view 73
FortiManager—Zero-Touch Provisioning & Automation Turn-Key Provisioning for SD-WAN and SD-Branch • Use zero-touch provisioning for FortiGate, FortiSwitch, and FortiAP • Leverage templates to provide ease of policy configuration • SLA-based application steering • Ansible scripts are available on Github
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FortiManager—SD-WAN Monitoring and Controls Performance, Bandwidth, and SLA Monitoring • SD-WAN bandwidth monitoring to log the interface UL/DL speeds (run 10 different times in 24hrs) • SLA logs and history monitoring forwarding to FortiAnalyzer Cloud for better SLA reporting
• Security Rating for best practice configuration management • View the Security Fabric Topology in FortiManager 75
FortiManager—Single Pane of Glass Management SD-WAN Central Management • Single pane for both management and logging (FortiManager and FortiAnalyzer) • VPN management (IPsec VPN, mesh configuration)
• SD-WAN management (health check servers, templates)
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Conclusions: Customers want WAN with local internet breakout SD-WAN enables local internet breakout but this means added security risks Most SD-WAN vendors do not have robust NGFW security Many SD-WAN vendors recommend multiple devices for SD-WAN and security Multiple devices add to the complexity and cost
What customers need is Secure SD-WAN A single device handles both the security and the SD-WAN needs 77
Key Takeaway FortiGate changes the conversation from SD-WAN to Secure SD-WAN Best of breed integrated SD-WAN networking and security capabilities in a single device reduces TCO
FortiGate is SD-WAN ready: Purpose-built security processor (ASIC) for high reliability Enhanced application aware WAN path controller for QoS
Security Fabric ready for easy visibility and control FortiManager enables single pane management across thousands of enterprise branches
360 Protection is the most comprehensive protection bundle 78
Lab Exercise: SD-WAN
Lab—Network Diagram
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SD-WAN Exercise • In this exercise, you configure the SD-WAN virtual interface: • You perform all of the configurations from the Jumpbox server • The Lab Guide is on the desktop of the Jumpbox (FortiFIED app) • As part of the exercise, you create a rule to have traffic favor the best link
• You initiate some traffic in the form of a phone call and continuous ping to HQ • You introduce latency in the first link and observe the traffic switch over to the second link without dropping the call
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Software-Defined WAN Session https://use.cloudshare.com/Class/x-x-x-x-x Student name: Passphrase:
Fortinet1!
Instructor Notes • The following slides are optional and can be used for the following: • To remind instructors how to interact with the Fast Track labs • To help students get started using the hands-on lab
• Feel free to use some, all, or none of the slides as part of your session • It is recommended to keep the initial instruction short and then assist students individually as needed • It is suggested to use no more than the first four of the following slides and only use the others on a case-by-case basis
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Student Access • Classroom URL and password are provided by your instructor
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Student Classroom Portal • View tabs across the top provide access to lab devices • FortiFIED Lab Guide: an interactive lab guide providing tasks and validating results
• Jumpbox Server: provides access to links, software, and tools necessary to complete tasks • Full Screen Button: makes current view full screen
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FortiFIED Interactive Lab Guide Enter a Name
Application banner Objectives list Display tabs
Rich text Answer choice Complete button
Status bar Scale text slider Resize display bar
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Adjusting the View 1. Right-click the browser tab and select duplicate from drop-down menu 2. Tear off the browser tab by clicking it and dragging the tab away from the browser 3. Arrange the browser windows side by side, based on personal preference 4. Use the browser zoom to adjust resolution of views based on preference • These same steps can be used to place a second browser window on a separate monitor
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Keyboard Layouts • Keyboards on Windows and Linux hosts can be changed for non-US keyboard environments
• Windows host: 1. Under Environment Actions, use the keyboard dropdown list to select a keyboard 2. To apply the new keyboard, log out of Jumpbox, then log back in
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Keyboard Layouts (cont) • Ubuntu 14.04 (NGFW) 1. Must be done from inside the host 2. Log in, click the gear icon on the top right and click System Settings…
3. Click Keyboard 4. Click Text Entry 5. Click + 6. Select a keyboard layout and click Add 7. Close the window 8. Click the Keyboard Layout icon on top right and click the new layout
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Keyboard Layouts • Ubuntu 18.04 & Kali Host (Security Fabric & FortiWeb) 1. Must be done from inside the host 2. Log in, click the drop-down list on the top right and select the Settings icon
3. Click Region and Language and click the + icon under Input Sources 4. If required, use the button on the bottom of the window to search for a keyboard 5. Click the keyboard and click Add 6. Close the window 7. Click the Keyboard Layout icon on top right and click the new layout panel
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Extended RDP Access • Easiest and quickest access is through the browser interface • RDP client access provided • RDP config download
• External address link
• Benefits • Allows students to use an interface that is most familiar to them • Custom configuration • Lets students use a tablet as a secondary screen
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Use Tablet as a Secondary Screen • Install an RDP client on tablet (for example Parallels) • Email or transfer the CloudShare external access link to tablet • Tablets works well for Jumpbox access and the FortiFIED app • Secondary VMs still require using the web portal interface 92