Email English 1405012943, 9781405012942 [PDF]

Table of contents :
Cover......Page 1
Contents......Page 3
To the student......Page 4
To the teacher......Page 6
1 Formal or informal?......Page 8
2 Missing words and abbreviations......Page 10
3 Key phrases......Page 12
4 Opening and closing......Page 14
5 Giving news......Page 16
6 Information, action, help......Page 18
7 Internal messages......Page 20
8 Attachments......Page 22
9 Arranging a meeting......Page 24
10 Invitations and directions......Page 26
11 Negotiating a project......Page 28
12 Checking understanding......Page 30
26 Report structure and key phrases......Page 58
27 Linking words and relative clauses......Page 60
13 Verb forms......Page 32
14 Comparisons......Page 34
15 Sentence structure......Page 36
16 Common mistakes......Page 38
17 Punctuation and spelling......Page 40
18 A customer-supplier sequence......Page 42
19 Inquiries and orders......Page 44
20 Discussing and agreeing......Page 46
21 Asking for payment......Page 48
22 Describing business trends......Page 50
23 Cause, effect, contrast......Page 52
24 Complaints......Page 54
25 Apologies......Page 56
28 Being direct and brief......Page 62
29 Being indirect and polite......Page 64
30 Being friendly......Page 66
31 Advice and suggestions......Page 68
32 Job application......Page 70
Phrase bank index......Page 73
Basics......Page 74
Arrangements......Page 76
Writing styles......Page 77
Commercial......Page 78
Complaints and apologies......Page 81
Personal......Page 82
Reports......Page 84
Answer key......Page 85