Service Manual En: Truckcom Te 2.5 [PDF]

Zitiervorschau

Service Manual TruckCom TE 2.5 Order number: 252340-040 Issued: 2009-12-22

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en

Document revisions:

Issue date

Order number

Changes

2006-11-08

240592

Completely new issue.

2007-11-05

252340

Update

2008-03-17

252340

Update TruckCom 2.0

2008-07-11

252340

Update TruckCom 2.2

2009-04-03

252340

Update TruckCom 2.4

2009-12-22

252340

Update TruckCom 2.5

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Service Manual

TruckCom TE 2.5

Table of contents Order No.. 252340-040

Date 2009-12-22

1- Table of contents 2 - General ................................................................................................... 3 3 - Connection ............................................................................................. 4 3.1 Connection to PC .............................................................................. 4 3.2 Connection to PDA ............................................................................ 5 4 - To install TruckCom TE ......................................................................... 7 5 - Install drivers for CPC-USB CAN interface ........................................................................... 12 6 - Start TruckCom .................................................................................... 14 6.1 Download license (PC user) ............................................................ 14

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7 - Retrieving/downloading the software package ................................. 7.1 PC users.......................................................................................... 7.2 PDA users ....................................................................................... 7.3 Program list ..................................................................................... 7.4 Tool button bar ................................................................................

16 16 17 17 18

8 - Using TruckCom .................................................................................. 8.1 Selecting software files manually..................................................... 8.1.1 General software package ................................................ 8.2 Functions under General ................................................................. 8.2.1 Log-in/Log-out ................................................................... 8.2.2 Lift/Lower functions ........................................................... 8.2.3 Error log ............................................................................ 8.2.4 Truck report ....................................................................... 8.2.5 Saving truck reports .......................................................... 8.2.6 Hour meter ........................................................................ 8.2.7 Date and time .................................................................... 8.2.8 Downloading a software package ..................................... 8.2.9 Parameters ........................................................................ 8.2.10 Height pre-selection .......................................................... 8.2.11 Opening a software package ............................................ 8.2.12 Impact log .......................................................................... 8.2.13 Serial number .................................................................... 8.2.14 PIN-code handling ............................................................. 8.2.15 Copying the truck’s configurations .................................... 8.2.16 Reading off signature ........................................................ 8.2.17 Built-in battery charger ...................................................... 8.3 Node functions ................................................................................ 8.3.1 Parameters ........................................................................ 8.3.2 Diagnostics ........................................................................ 8.4 Analogue and digital I/O .................................................................. 8.5 Status information............................................................................ 8.6 Diagnostics...................................................................................... 8.7 Learn function..................................................................................

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Table of contents Date 2009-12-22

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General Order No.. 252340-040

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TruckComTE 2 - General TruckCom is a communications program that communicates with trucks equipped with CAN (Controller Area Network). The software has the following functions: • Downloads the truck's control programs. • Check and adjustment of operator/truck parameters and hour meters. • Possibility to save the truck parameters (incl, hour meter values) as a file. • Checks diagnostic data for various digital inputs/outputs as well as analogue data, including voltage/current values and certain temperatures. The program can be run in Windows®XP Service Pack 2, Windows® 2000 Service Pack 4, Windows® Vista and in the PDA. The system requires that NET Framework 2.0 SP 1 or later has been installed. Note! There may be some differences in the interface, e.g. the position of certain buttons, between the PC and PDA versions.

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Connection Connection to PC Date 2009-12-22

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3 - Connection 3.1 Connection to PC A CAN interface, such as CPC-PP, CPS-USB, or a series interface is required for connection to the truck. Note! The serial interface does not function under Windows Vista!

CPC-PP or CPS-USB 1. Connect CPC-PP to the PC via the printer port or connect CPSUSB to the PC using the accompanying USB cable. 2. Connect a PC-CAN cable between the CAN-interface and the truck’s CAN-terminal.

Series interface You can also use a series interface to connect the PC to the truck. It must be connected to the computer’s Com Port 1. Then connect the series interface with the PC-CAN cable.

PC-CAN cable, for connection to the truck

Series interface

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Connection Connection to PDA Order No.. 252340-040

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3.2 Connection to PDA 1. Connect adapter cable or the adapter to the PDA.

Adapter cable

Adapter 2. Connect a series interface to the adapter cable or to the adapter.

Series interface

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Connection Connection to PDA Date 2009-12-22

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3. Connect the PC-CAN cable to the series interface and to the truck.

PC-CAN cable 4. Switch on the PDA by pressing the I/O button. 5. Launch the TruckCom software.

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To install TruckCom TE Connection to PDA Order No.. 252340-040

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4 - To install TruckCom TE The program is supplied on a CD or via a network as a ZIP file. • To download TruckCom TE from the network, log onto the Intranet: T-Sight/Service/Technical Support/Software/TruckCom Program or at BT-online (distributors). • Select the 'TruckCom' program from the grey panel on the left-hand side • Click on the desired program version. • Save the zip-file to the PC's hard-drive. Select 'Close' once the file has been downloaded. • Right-click on the zip-file and select 'Extract all'. Follow the extraction guide instructions. • Start installation by running X:\setup.exe (X=the program's location). The setup-file can be found in the unzipped folder. • Follow the instructions in the dialogue boxes.

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To install TruckCom TE Connection to PDA Date 2009-12-22

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It is good if you can avoid changing directory

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To install TruckCom TE Connection to PDA Order No.. 252340-040

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Select whether TruckCom is to be installed on a PC or PDA. The installations files are saved in the C:\Program Files\TruckCom TE folder.

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To install TruckCom TE Connection to PDA Date 2009-12-22

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Installing TruckCom on a PC Follow the instructions in the dialogue boxes. Click Install and then Finish

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To install TruckCom TE Connection to PDA Order No.. 252340-040

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Installing TruckCom on a PDA If you choose to install TruckCom on a PDA, the installation files must be copied to the PDA from the PC directory C:\Program Files\TruckComTE\ and installed in the PDA directory \SDMMC Disk\Cab files. The files have the file extension .CAB.

The file TruckCom TE.CAB is the actual application. The other files contain language settings. You only need to install the language file relevant to you. To install TruckCom in the PDA, you must make a soft reset of the PDA. To do this, hold down the (I/O) switch for 15 seconds and then release it.

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Install drivers for CPC-USB CAN interface Connection to PDA Date 2009-12-22

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5 - Install drivers for CPC-USB CAN interface When the CPC-USB CAN interface is connected to the PC for the first time, you must also install the interface's drivers. Follow the instructions in the dialogue boxes.

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Install drivers for CPC-USB CAN interface Connection to PDA Order No.. 252340-040

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Start TruckCom Download license (PC user) Date 2009-12-22

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6 - Start TruckCom TruckCom is started: • by clicking on the TruckCom icon on the desktop or • by selecting TruckComTE in the start menu (start/TruckCom TE) or • by selecting Programs in the start menu and then TruckCom TE (start/program/TruckComTE) or • from the main menu in EASY (EASY users only) Note! Easy-users must synchronise their PDA with the EASY-system before TruckCom can be used for the first time.

6.1 Download license (PC user) The first time TruckCom is started, a license is retrieved from TruckCom’s license server. If you have access to the BTWorld domain, the license installation will be performed automatically in the background. If you do not have access to BTWorld or if you experience problems with the network connection or the license server, the following dialogue box will be displayed:

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Start TruckCom Download license (PC user) Order No.. 252340-040

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The serial number of the computer's hard disk will be the entered in the serial number field. Go to the license web page if the dialogue box is shown: https://extranet.btworld.net/truckcomlicense

This is how to retrieve the TruckCom license: If you do not have access to this web page, to gain access to the TruckCom license page you must log in using the following user name and password: User name: BTWORLD\TC_USER Password: Howdy@0910 • Enter Serial Number from the TruckCom dialogue box in the Serial Number field on the web page. • Enter user name in the TruckCom User field on the web page. • Click on Get Licence. • Enter Licence Key from the web page in the Licence Key field in the dialogue box TruckCom and press Save. You will now be informed that the license key is valid.

TruckCom is now ready to use on your PC.

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Retrieving/downloading the software package PC users Date 2009-12-22

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7 - Retrieving/downloading the software package 7.1 PC users • To download software from the network, log onto the Intranet: T-Sight/Service/Technical Support/Software/Truck Program or at BT-online (distributors). • Select the Truck program from the grey panel on the left hand side • Select the folder for the relevant truck family • Select truck software. • Select 'Save' in the dialogue box that opens. The 'Save As' dialogue box then opens. • Locate TruckCom's installation directory in the directory structure. • Save the file in the Packages directory. • New software packages will be installed when TruckCom is next launched. Note! The files must not be extracted manually. Do not use the unzip function.

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Retrieving/downloading the software package PDA users Order No.. 252340-040

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7.2 PDA users • To download software from the network, log onto the Intranet: T-Sight/Service/Technical Support/Software/Truck Program or at BT-online (distributors). • Select the Truck program from the grey panel on the left hand side • Select the folder for the relevant truck family • Select truck software. • Select 'Save' in the dialogue box that opens. The 'Save As' dialogue box then opens. • Save in a suitable location on the computer. • Synchronise the PC and the PDA. • Copy the program file from the PC to the PDA. • On the PDA, save the file to the SDMMC memory card immediately under the TruckCom directory. • New software packages will be installed when TruckCom is next launched. Note! The files must not be extracted manually. Do not use the unzip function.

7.3 Program list

a

a) OK in the start window closes the application. OK in other windows closes the current window. Note! Other symbols are used in the program list. These are PDA-specific. Information about these may be found in the PDA documentation.

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Retrieving/downloading the software package Tool button bar Date 2009-12-22

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7.4 Tool button bar Top toolbar

a a) b) c) d)

b

c

d

Button for returning to the start page Update button Button shows the TruckCom version number Button for opening/closing keyboard (PDA only)

Bottom toolbar

g

e

f e) Button for cancelling the current operation f) Selection of settings g) Button for selecting input methods (PDA only) Settings

h

j

k

h) Selection of interface “Castor”/”CPC” j) For CPC interface: Selection of ECP printer port or USB port. h) If the CAN-key function is required, click the box and press Castor in the start window while the truck is connected to a PC or PDA. The CAN-key function does not work with the general software package. 7 - 18

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Using TruckCom Tool button bar Order No.. 252340-040

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8 - Using TruckCom When you start the software, the fields in the screen are empty and you must select Connect to enter the truck’s software. When you click Connect, TruckCom indicates the different connection steps in a text line.

The truck’s different units are called nodes. All nodes are identified when the truck’s software configuration files are read.

The on-screen fields are updated once a connection with the truck has been established. The truck’s status is also shown then.

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All detected nodes are shown in the node list and are indicated by OK/ Not OK. Nodes and available TruckCom functions may look different depending on which truck has been connected.

Note! You must know how the truck is configured. The node list also lists possible option nodes. These nodes may be present in the truck. If, for example, SEU is present in the truck and is functioning, the node should be detected as OK. SEUopt/Not OK either means that SEU is not present in the truck or that the node is present but is not OK.

If the article number of the software package is blue, this means that new package information is introduced. Click on the article number for information about changes to the program from the earlier version.

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Using TruckCom Selecting software files manually Order No.. 252340-040

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8.1 Selecting software files manually If the software package in question is not detected, a list of suitable configuration files is displayed. If no suitable configuration files are found, all configuration files are listed. A configuration file can be temporarily selected from the list.

Note! If another package than that in the truck is opened, the configuration of this package will be shown and used. This may mean that the information displayed does not correspond exactly with the truck's configuration, as the various software packages may differ from one another.

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Using TruckCom Selecting software files manually Date 2009-12-22

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8.1.1 General software package If a suitable package cannot be found, e.g. if the truck uses old software or if the software on the PDA or PC has not been updated, you can select a general software package according to the truck model. There are a number of general software packages for Riders, Walkies, VCE and also electric counterbalance trucks. If using a general package, not all the truck and node functions will be displayed, e.g. no descriptive text on parameters and I/O. For supplementary information, refer to the service manual for the specific truck.

Screen shot – Start-up using general software package The image shows how the screen will look when running a general software package. Note that the term Generic is used for truck model and package.

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Example of screen shots without descriptive texts The images show that descriptive texts, e.g. for parameters, are not displayed when running a general software package. For supplementary information, please refer to the service manual for the specific truck.

Note! The check box "Run Faster" is only found in the PDA-version

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Using TruckCom Functions under General Date 2009-12-22

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8.2 Functions under General General can be selected in the Node combo-box. Once General has been selected, options visible under Action include, for example, error log, truck report, hour meter, date and time, software package parameters, height pre-selection and open software packages. Options will vary depending on the truck.

8.2.1 Log-in/Log-out If there is support in the truck for service functions, the truck must be logged into service mode in order for the functions to be activated.

8.2.2 Lift/Lower functions NOTE: The function must not be used and will be discontinued.

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Using TruckCom Functions under General Order No.. 252340-040

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8.2.3 Error log Registered errors are listed under Action/error log. Numbers will vary depending on the truck. For a detailed description of a particular error code, highlight the error code and the relevant information will be displayed in the field. The detailed information section contains buttons for scrolling through the error code descriptions.

To erase the error code log, click on Delete. On clicking Delete, a dialogue box appears where you can confirm or cancel deletion. Note! For VCE trucks, this function is to be used with the truck in loggedout mode.

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8.2.4 Truck report You can generate a truck report containing information about the hour meter, error code log, parameters and package number, for example. The information stored in the report varies depending on the truck. The fields can be completed and included in the report. The machine number is mandatory and must be entered in order to generate a truck report.

Once the truck report is generated, report status and status text are displayed. When the report is ready, the buttons Save and View are activated. View allows the report to be reviewed before being saved to the PDA or PC. The Upload button is used to send truck reports via synchronisation. To send a generated truck report, select Upload and the report will be sent during the next synchronisation procedure (EASY technicians). Note! For VCE trucks, this function is to be used with the truck in logged-out mode.

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8.2.5 Saving truck reports a b c

1. Name the file in the ‘a’ field. 2. In field ‘b’, specify the folder where the report is to be stored. A suitable folder name is TruckCom Truckreport. 3. Select storage media in the ‘c’ field. With PDAs, it is preferable to choose memory card SDMMC. With PCs, save the report in the usual way. In order to open saved reports, open the file from the location where it was saved. If you want to print a truck report generated using a PDA, you must first synchronise with a PC and print it from there.

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8.2.6 Hour meter The hour meters are shown in a list. The hour meter values can be saved to a file and then be updated using the saved file. To change hour meter values, click on the required hour meter. Then choose Update hour meter, which launches a dialogue box. This dialogue box asks for confirmation of whether or not changes are to be made to the truck. The detailed information section contains buttons for scrolling through the hour meters.

8.2.7 Date and time Set the date and time in each respective field and then click on Update date and time.

a

b

a: Field where date and time are entered when adjusting, b: The “Update” button

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8.2.8 Downloading a software package Note! For VCE trucks, this function is to be used with the truck in loggedout mode.

To download a software package, first click on the New Package button. The nodes’ software packages are then listed under ‘a’. Available software in the PC/PDA is listed under ‘b’. The node software is compared with the program packages selected. If the package versions do not correspond, the nodes are highlighted in node list ‘c’. If an update is necessary, click on ‘d’ – Update. Depending on truck model, you can download software to several nodes at a time, which not all models allow.

a

c

b

e

d

With the ‘e’ button, you can open a dialogue box where you select a specific program package. Emergency download If there is a problem with the truck’s software and a normal download cannot be done, there is a possibility to download new software to one node at a time using Emergency download. To start the emergency download: 1. Click on Emergency download. 2. Specify which node is to be updated. 3. Click Update. 4. Follow the information in the dialogue boxes shown.

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8.2.9 Parameters Note! For VCE trucks, this function is to be used with the truck in loggedout mode.

All the truck’s parameters can be saved and updated to/from files on a PDA or PC.

Choosing to update from a file brings up the following screen. Use this window to select the file you want to update from and click on it.

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8.2.10 Height pre-selection Note! For VCE trucks, this function is to be used with the truck in loggedout mode.

It is possible to update height pre-selection from a file and to save the settings to the file. Opening and saving is the same as for truck reports.

8.2.11 Opening a software package You have the option of opening new software files. Choose a package by clicking on the list.

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8.2.12 Impact log The impact log shows the ten latest imacts that were so powerful, the truck was shut down.

The log can be deleted with the Delete button. The impactn log is only available if the truck parameters are set to activate the impact sensor.

8.2.13 Serial number The truck’s serial number is shown. When replacing the mother board, the serial number can be registered under New machine number. Then select Update machine number.

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8.2.14 PIN-code handling Enable/Disable activates and deactivates blocks. PIN-codes can be saved to a file and read in from a file.

8.2.15 Copying the truck’s configurations There is a mother board and one or more secondary boards in the truck. The secondary board functions as back-up. The function is used to transfer the truck’s configuration between the boards, for example when replacing the mother board. The configuration data copied are parameters, hour meters and serial number.

During copying the progress is shown by an indicator under or below the select buttons.

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8.2.16 Reading off signature The user that carried out the updating of the truck software, copied the truck configuration or changed the factory parameters leaves a user signature in the truck. Besides which user who carried out the work, the date and time is logged.

8.2.17 Built-in battery charger The charging log shows how many chargings have be done since the installation of the charger and the battery’s charging capacity.

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Using TruckCom Node functions Order No.. 252340-040

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8.3 Node functions You can select nodes under Node in the start window. Select functions under Action. The functions vary depending on the node selected.

8.3.1 Parameters When you choose a node, its parameters are displayed. The function for returning all parameters to their standard settings is not active for all truck models. When you want to save and update from a file, proceed in the same way as when saving truck parameters.

To amend parameter values, click on the required parameter in the list. The following screen (Parameter - Details) allows you to change values and scroll through the parameters one at a time or ten at a time.

a

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Using TruckCom Node functions Date 2009-12-22

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If the parameter button is inactive, return to the start window and select Connect. If the parameter button is still inactive, then the parameter is a factory parameter which the user does not have the rights to change. To change a value, enter the new value (a) and then click on Update, ‘b’. Confirm the change in the next dialogue box. Note! For VCE trucks, this function is to be used with the truck in loggedout mode.

a b

Note! The appearance and functions under Parameter - Details vary depending on the truck connected.

You can also move between parameters by using the arrow keys. Select the parameter by pressing enter. If you want to change a parameter, the input is confirmed with Enter. To exit, press the Esc key.

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Using TruckCom Analogue and digital I/O Order No.. 252340-040

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8.3.2 Diagnostics The X, Y and Z values for the shock sensor unit (SSU) of the collision sensor can be displayed.

8.4 Analogue and digital I/O You can choose which I/Os you want to view by marking the boxes. The markings remain when you select “Show all”. The Run button enables real-time reading of the CAN bus. During real-time reading, the button text changes to Stop.

Note! The check box "run faster" can only be found in the PDA-version.

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Using TruckCom Status information Date 2009-12-22

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8.5 Status information The information shown in the status window varies depending on which node is active, e.g. software version, error codes, load/start version.

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Using TruckCom Diagnostics Order No.. 252340-040

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8.6 Diagnostics Some nodes support a diagnostic function. The appearance of the interface varies depending on which diagnosis has been chosen. The purpose of the diagnostic function is to provide assistance during troubleshooting. Diagnosis+ lists all diagnoses. I/O shows all I/O. You can also here select which I/O is to be shown. The images below show a few examples of diagnoses.

Click on Run to see the values in real-time. The button text then switches to Stop.

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Using TruckCom Learn function Date 2009-12-22

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8.7 Learn function It is possible to calibrate certain nodes. Select the required node under Node in the start window. Under Action select Learn. A list, ‘a’, containing the functions that can be calibrated is displayed.

Clicking on a function in the list opens dialogue boxes containing information on the calibration process (see below).

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