31 5 14MB
Contents Unit 1
Unit 2
Unit 3
New faces 6
Around the office 10
Products and services 14
REVIEW 1 18
Unit 4
Unit 5
Unit 6
Time zones 20
On the phone 24
Placing and order 28
REVIEW 2 32
Unit 7
Unit 8
Making a reservation 34
Getting around 38
Unit 9
About the company 42
REVIEW 3 46
Unit 10
Unit 11
Unit 12
Routines 48
Small talk 52 getting personal 56
REVIEW 4 60
Unit 13
Unit 14
Unit 15
Entertaining
62
Getting help
66
Working together 70
REVIEW 5 74 Communication activities 76 Help files 83 Transcripts 113
Map of the book Unit
Topics
Language
1 New faces page 6
A Introducing yourself
My name's ………I'm.. I'm form …..
B Introducing other people
I'd like to introduce you to ….. Nice to meet you, too Describing things when you don't know the word: stuff for.. Vocabulary the office: prepositions of place ; in front of, under
2 Around the office page 10
A In the office B Wrokplaces and locations
3 Products and services page 14
A Describing products and services.
Would like to ….. Vocabulary locations : in the south of; workplaces; factory, shown Vocabulary verbs describing products and services ; produce , provide, offer Comparatives
B Comparing products and services
Review 1 Page 18 4 Times zones Page 20
A Telling the time
Telling the time Vocabulary prepositions of time : on Saturday, around 5.00
B Planning schedules
5 On the phone Page 24 6 Placing an order Page 28
A Answering the phone B Calling for information A Ordering what you need
Present simple Giving opinions , agreeing , disagreeing Vocabulary verb and noun combinations; book a ticket ,give a presentation. Can I help you ? Who's calling , please ? Should I'm calling to ask for a brochure, I'd like to arrange a meeting Placing an order : I'd like to order …. Quantity : a few , a lot . How much ?
B Dealing with problems Past simple : I ordered …… Future simple : We'll send another one …….. Complaining : There are two problems with the order Review 2 Page 32 7 Making a reservation Page 34
A Making a booking B Choosing a service
8 Getting around page 38
A Getting around town
Want to ……. would like to ……… Booking / choosing a service. I'd like to make a reservation Vocabulary booking / choosing a service ; flight number, en suite Superlatives Vocabulary dates Giving directions Imperative Vocabulary transport prepositions : by train, on foot
B Arriving for an appointment 9 About the company Page 42
A Talking about company history B Company changes
Review 3 Page 46
I'm here to see….., I have an appointment at …. Vocabulary department names Vocabulary irregular verbs ( past simple ) ; opposites Present perfect Conjunctions : and , but , because Vocabulary irregular verbs ( past participle )
Unit
Topics
Language
10 Routines Page 48
A Routines and past events B Comparing routines
Present continuous present simple Past simple Vocabulary verb and noun combinations : get to work, have a meeting
A Breaking the ice
Adverbs of frequency Avoiding repetition : I take a break, but she doesn't Meeting people : How are things ?
B Keeping a conversation going A Talking about your career
Present perfect : How long ….? for, since 'Answer plus'; And you? Vocabulary keeping a conversation going ; Really ? Prepositions : graduate from, work for
B Talking about your experiences
Present perfect : experiences
A Recommending B Inviting and responding
You should try…. OK. I'll have that. The passive voice Vocabulary cooking and taste ; boiled , steamed; sweet savoury Would you like to …. ? Oh, thank you, but …..
A Showing people how to do things
Sequencing adverbs : First , finally Imperative
B Talking about problems
Giving advice : I think you should …..
A Making requests
Could you ….. ? Would you mind …. ?
B Making suggestions
Why don't we ……? We could …….
11 Small talk Page 52 12 Getting personal Page 56
Review 4 Page 60 13 Entertaining Page 62 14 Getting help Page 66
15 working together Page 70 Review 5 Page 74 Communication activities Page 76 Help files Page 83 Transcripts Page 113
UNIT
UNIT GOALS
introducing yourself
talking about yourself
introducing other people
When you meet someone new, what do you say …. ……….. in your language ? Do you say different things to different people ?
PART A Listening
1
a Work in pairs. Look at the photograph of Florence Garnier and Andrew Walsh introducing themselves and answer these questions. 1 Which person do you think is a new employee ? 2 Which of these things will be in their conversations ?
names
hobbies
colleges
hometowns
ages
departments
b Listen to Florence Garnier and Andrew Walsh . What are the answers to the questions in ( a ) above ? 2
Language focus a Andrew Walsh introduced himself. Complete these sentences. 1 My …………….Andrew Walsh. 2 ……………. ……………….. Dublin ……………….Ireland. 3 ………………….. to meet ………….. .
b Florence Garnier introduced herself. Complete these sentences . 1 ………………. Florence Garnier. Please ……………………. ………………. Florence. 2 …………….. ………………….. the Human Resources Department . 3 …………….. to meet ……………………, ……………………….. . C Listen again and check.
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LANGUAGE FILE 1