RFP Response Final [PDF]

Zitiervorschau

TESTING SERVICES SOLUTION FOR WESTERN POWER

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000 Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Table of Contents Cover Letter ................................................................................................................................................. 4 Qualifications/Experience of Firm ............................................................................................................... 5 Relevant Client List ................................................................................................................................ 5 Client Name................................................................................................................................................. 5 Duke Energy ................................................................................................................................................ 5 Location ....................................................................................................................................................... 5 Charlotte, North Carolina ............................................................................................................................ 5 U.S................................................................................................................................................................ 5 Industry ....................................................................................................................................................... 5 Energy .......................................................................................................................................................... 5 Services provided ........................................................................................................................................ 5 Electricity generation, transmission and distribution, natural gas ............................................................. 5 Implementation Schedule .......................................................................................................................... 5 1st Oct 2015 to 18th March 2016 ............................................................................................................... 5 Other Product Implemented ...................................................................................................................... 5 Automated Testing Tool for Performance and Load Testing ...................................................................... 5 Description of System involved .................................................................................................................. 5 Integration Test, Load Run & Rational Quality Management ..................................................................... 5 Brief description of Engagement ................................................................................................................ 5 Compatibility and load testing were done on their applications to ensure the compatibility with various computing environments. Fragile Points and Responsiveness were identified and recommendations were given accordingly. ............................................................................................................................... 5 Relevant Client List ................................................................................................................................ 5 Client Name................................................................................................................................................. 5 Dominion Energy, Inc.................................................................................................................................. 5 Location ....................................................................................................................................................... 5 Virginia, U. S ................................................................................................................................................ 5 Industry ....................................................................................................................................................... 5 Electric utility ............................................................................................................................................... 5 Services provided ........................................................................................................................................ 5 Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page |1

Electricity and Natural Gas Supply, Power Generation and Delivery .......................................................... 5 Implementation Schedule .......................................................................................................................... 5 17th May 2013 to 1st May 2014 .................................................................................................................. 5 Other Product Implemented ...................................................................................................................... 5 None ............................................................................................................................................................ 5 Description of System involved .................................................................................................................. 5 HP-ALM, Apache JMeter, Load UI ............................................................................................................... 5 Brief description of Engagement ................................................................................................................ 5 Performed Load testing to define the maximum load for .......................................................................... 5 their system and to handle errors, glitches, and......................................................................................... 5 everything that is caused by overloads. Security testing was done to check confidentiality, integrity, availability, authentication, and authorization of the app to ensure all layers of protection work ........... 5 flawlessly. .................................................................................................................................................... 5 Relevant Client List ................................................................................................................................ 5 Client Name................................................................................................................................................. 5 NextEra Energy, Inc. .............................................................................................................................. 5 Location ....................................................................................................................................................... 5 USA .............................................................................................................................................................. 5 Industry ....................................................................................................................................................... 5 Electric power industry Energy development Renewable energy .............................................................. 5 Services provided ........................................................................................................................................ 5 Electricity and Natural Gas Supply, Power Generation and Delivery .......................................................... 5 Implementation Schedule .......................................................................................................................... 5 28th February 2011 to 31st December 2011 .............................................................................................. 5 Other Product Implemented ...................................................................................................................... 5 Automated Load Testing Tool ..................................................................................................................... 5 Description of System involved .................................................................................................................. 5 TOSCA, QTP (UFT) and Selenium Testing .................................................................................................... 5 Brief description of Engagement ................................................................................................................ 5 Analyze root causes of performance issues and provide corrective actions. Conduct system performance testing to ensure system reliability, capacity and scalability. ............................................... 5 Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page |2

QUALIFICATIONS OF KEY PROJECT TEAM MEMBERS .................................................................................. 6 ABOUT US .................................................................................................................................................... 7 Relevant Clients Cases ................................................................................................................................. 8 Clients .......................................................................................................................................................... 9 Executive Summary ................................................................................................................................... 10 Testing Strategy ......................................................................................................................................... 13 PROPOSED IMPLEMENTATION METHODOLOGY AND APPROACH ........................................................... 16 HOW OBJECTIVES OF WESTERN POWER CAN BE SATISFIED WITH ABOVE TOOLS ................................... 20 Budget ....................................................................................................................................................... 22 Terms of Service ........................................................................................................................................ 23 END OF TERMS AND CONDITIONS: If you have any questions or concerns regarding this Agreement, please contact us at [email protected]................................................................... 26 -------------------------------------------------------------------------------------------------------------------- ..................... 26 Authorized Signatory ................................................................................................................................ 26 ---------------------------------------------------------------------------------------------------------------------- ................... 26 Signature: M/s Western Power _________________ Name

Signature: M/s Accenture ................................................................... 26

________________ .......................................................................................... 26

: Alex Martin Name : John Lucas ............................................................................................ 26

Designation

: Manager, Sales Designation : Manager, Operations .............................................. 26

----------------------------------------------------------------------------------------------------------------- ................. 26

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

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Cover Letter To, Darren Fox Tender Manager IT Operations & Delivery Department (PODD) Western powers Australia EC2A 2JN Telephone: 020 7338 7283 Dear Mr. Dareen, Accenture Solutions Pvt. Ltd. is pleased to provide you with this response to RFP # WPOWER/WPA/ITBM/19-20, dated August 07, 2019 for Integration testing/user interface testing System testing, Regression testing, beta/acceptance testing, Performance testing, Security Testing, Stress Testing, Compatibility Testing and Reliability Testing services for your consideration. As you’ll see in this document, Accenture’s Solutions Pvt. Ltd. structure and capabilities align nicely with the needs expressed by Western Power and we are currently working under a similar contract for several companies in and around Europe solely providing testing expertise till date. Based on our experience with other European area clients, experience with various industries, and strong local presence, I believe you’ll find that ACCENTUR SOLUTIONS PVT. LTD. can provide the expertise and resources that AMC requires. The European office has 1000 local full-time QA Engineers focused on manual, automated and cloud-based testing services for different platforms including websites, systems, applications and desktop applications. We have a highly skilled team of 2000 QA Analysts and Test Engineering Analysts who have worked for around 500+ organizations across the globe and have successfully completed 50000+ testing projects as of date in different domains and sectors. We are excited about the opportunity to work with Western Power under this contract and thank you for your time and consideration. Should any questions arise, or if I can provide any additional information, Please do not hesitate to contact me.

Kind Regards,

Prateek Ranjan Managing Director Contact: 9876543210 Email: [email protected]

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page |4

Qualifications/Experience of Firm Relevant Client List Client Name Location Industry Services provided Implementation Schedule Other Product Implemented Description of System involved Brief description of Engagement

Relevant Client List Client Name Location Industry Services provided Implementation Schedule Other Product Implemented Description of System involved Brief description of Engagement

Relevant Client List Client Name Location Industry

Services provided Implementation Schedule Other Product Implemented Description of System involved Brief description of Engagement

Duke Energy Charlotte, North Carolina U.S. Energy Electricity generation, transmission and distribution, natural gas 1st Oct 2015 to 18th March 2016 Automated Testing Tool for Performance and Load Testing Integration Test, Load Run & Rational Quality Management Compatibility and load testing were done on their applications to ensure the compatibility with various computing environments. Fragile Points and Responsiveness were identified and recommendations were given accordingly. Dominion Energy, Inc. Virginia, U. S Electric utility Electricity and Natural Gas Supply, Power Generation and Delivery 17th May 2013 to 1st May 2014 None HP-ALM, Apache JMeter, Load UI Performed Load testing to define the maximum load for their system and to handle errors, glitches, and everything that is caused by overloads. Security testing was done to check confidentiality, integrity, availability, authentication, and authorization of the app to ensure all layers of protection work flawlessly. NextEra Energy, Inc. USA Electric power industry Energy development Renewable energy Electricity and Natural Gas Supply, Power Generation and Delivery 28th February 2011 to 31st December 2011 Automated Load Testing Tool TOSCA, QTP (UFT) and Selenium Testing Analyze root causes of performance issues and provide corrective actions. Conduct system performance testing to ensure system reliability, capacity and scalability.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page |5

QUALIFICATIONS OF KEY PROJECT TEAM MEMBERS

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page |6

ABOUT US

$39.6 billion

200 cities in 120 countries

Accenture Globally 459k employees

In India 150k employees

Accenture is a multinational professional services company that provides services in strategy, consulting, digital, technology and operations. A Fortune Global 500 company it has been incorporated in Dublin, Ireland. Accenture's current clients include 92 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. Accenture helps you transform your testing organization into an innovation-led and insight-driven quality engineering function. We push the boundaries of testing automation by mobilizing analytics and AI, evolving operating models and approaches with Agile and DevOps, and helping you pivot your testing workforce. With more than three decades of experience, we serve more than 1,000 testing clients across more than 40 industries. Our software testing services are designed to help you unlock business value and drive brand assurance while mastering the basics of speed, quality and productivity.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page |7

Relevant Clients Cases Client Name Sagicore Life Insurance Company

Industry

Services Provided

Description

Financial Services

● Compatibility Testing ● Usability Testing

● Compatibility testing was done on their applications to ensure the compatibility with various computing environments. Fragile Points and Responsiveness were identified and recommendations were given accordingly. ● Applying usability and user experience testing we help companies progress through engaging, userfriendly, and intuitive interfaces.

PaySecure

Digital Payments

● Load Testing ● Security Testing

● Performed Load testing to define the maximum load for their system and to handle errors, glitches, and everything that is caused by overloads. ● Security testing was done to check confidentiality, integrity, availability, authentication, and authorization of the app to ensure all layers of protection work flawlessly.

Paramount Health Services

Healthcare

● Performance Testing ● Integration Testing

● Performance Testing included series of checks to ensure high speed, stability, and scalability of their systems and applications. Load, stress, endurance, spike testing, configuration, and isolation testing were the consistent parts of this testing. ● Integration Testing identified all potential system failures, and prevented business risks produced by the incorrect module functioning. We helped to develop their app quickly, and at no additional cost.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page |8

Clients

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page |9

Executive Summary With the increasing energy needs, Western Power is expanding it’s reach in Australia. But what is enabling Western Power to expand is also stopping its growth; it’s IT Environment. Western Power needs solution for a testing service which could help in improving the reliability and stability of its IT Environment. Some of the key challenges that have been identified are:  Make the IT Environment more reliable and stable.  Adopt a risk-based approach to testing.  Reduce project costs and time by reducing defects moving into production.  Provide evidential business value of testing to key stakeholders.  Facilitate knowledge management and retain intellectual property in testing services and content.  Implement test capture mechanisms to enable automated testing for regression testing.  Maintain access to a scalable, on-demand testing environment.  Move the Services provision to a unit Price based method of charging.

Software has become a disruptive force across every industry. As a result, it’s a powerful new driver of business strategy. To become more intelligent and succeed in the New, companies must rethink how they design, build and test the software and applications they create. We can help you transform your testing organization into an innovation-led and insight-driven quality engineering function. We push the boundaries of testing automation by mobilizing analytics and AI, evolving operating models and approaches with Agile and DevOps, and helping you pivot your testing workforce. With more than three decades of experience, we serve more than 1,000 testing clients across more than 40 industries. Our software testing services are designed to help you unlock business value and drive brand assurance while mastering the basics of speed, quality and productivity. At Accenture, we provide Intelligent Testing Services that means integrating AI, blockchain, IoT— new technologies into software testing which help in lowering risk while improving experience and response time.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 10

Capabilities We offer the entire breadth and depth of software testing services across a variety of applications, digital technologies and industries. Your solution will be customized and delivered with flexibility to meet your needs. 1. AI testing We validate the safety, reliability and transparency of AI systems with a unique teach and test framework to help you build AI responsibly. 2. Digital testing Using AI, analytics, IoT, blockchain, application security and more, we help test and monitor end-user experiences across channels and seize market potential. 3. Security testing Build resilience and ward off attacks and data breaches by testing the security of your data, applications, APIs and development process. 4. Core testing We provide the full range of testing for both enterprise and custom applications to help you reduce downtime and risk while increasing business value.

Platforms and frameworks Intelligent, automated testing is what we do. Our platforms and frameworks allow you to integrate tools from leading players like Akamai, Applause, Micro Focus, Tricentis and Worksoft, deploying them independently or through Accenture myWizard®. 1. Touchless Testing Platform Automated, AI- and analytics-driven software testing empowers you to bring new enterprise software solutions to market faster and with higher quality. 2. Omni-Channel Testing Platform Your end-user experience should be seamless, no matter the interface. Fast-track your digital application testing while improving market potential. 3. Teach and Test Framework Testing is critical to AI development. Select the right data, models and algorithms to prevent bias and risk while improving ethics and effectiveness. 4. Digital Security Testing Framework Manage security threats, compliance gaps and privacy issues across your portfolio of enterprise, commercial and business-critical applications. Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 11

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 12

Testing Strategy We will be providing a testing environment, which is focused on all the three pillars namely, PeopleProcess- Technology, of a successful organization. The strategy is based on various aspects, ranging from the TestSuite creation to Disaster Recovery. The Solution provided to the company, would need initial investment for tools and trainings. But, post that the overall efficiency of the organization will drastically improve.

Team Selection and Training

4 weeks

Application Segregation

1 week

Testbed and TestSuite

2.5 weeks

Integration with Bug Logging Tool

0.5 week

Documentation and Analytics

3 weeks

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 13

1.) Team Selection: A efficient and effective team is the basis of any successful corporation, hence the selection of team becomes the most crucial  Cross Functional Team  Contract with some of the employees of Western Power  Mix of experience and fresh graduates 2.) Existing Applications and Proposed applications: Understanding the existing product and its features will enable in better solving the problems and reaping great results  Segregation of applications – existing and proposed  Optimizing the existing ones by - fixing defects, regression testing etc.  Identifying the proposed applications and their interaction with existing ones. 3.) Training: Training and development leads to improved understanding a better results from the team, also gives the domain experts a platform to enrich others with the knowledge  Functional Training to the employees  Training Schedule – Quarterly, before major releases, new products.  Empower team members to impart trainings 4.) Test scripts and test suite – along with a central repository for anytime, anywhere access.  Test scripts creation for all the possible scenarios  Building TestSuite, for automation and analytics  Easy to access, faster retrieval central repository for storing multiple Test-Suites 5.) Manual and Automation Testing – 80/20 rule  Identify critical areas, perform manual as well as automation testing for it  Apply 80/20 rule, to find critical areas in the application.  Automate the remaining part. 6.) Test Analysis– Daily as well as Weekly with reports to top management  Daily tracker, containing WIP and finished reports.  Weekly tracker to manage and assess the areas lacking behind.  Consolidated weekly reports for strategic decisions. 7.) Bug Logging Tools – integrated with TestSuite, for easy tracking and aligning with test cases  Bug Logging tools, such as Bugzilla for tracking, maintaining and resolving the bugs  Integration with TestSuite, to identify the bug against a test script.  Easy to identify and provide a RCA for a problem. 8.) Documentation : Product Documentation and other documentation  Functionality documentation, for easy knowledge transition  Document Process/procedures implemented to streamline work.  Documenting the challenges/problems faced, for better future analysis Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 14

9.) Analytics: Better, Insightful analysis  With so much of Data, Analytics is needed to analyze and evaluate the data  Analytics can help understand; the trends in applications, the most recurring defects.  Can be used better to take informed decisions

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 15

PROPOSED IMPLEMENTATION METHODOLOGY AND APPROACH

“SELENIUM” is an open-source automation testing tool which is used for automating tests carried out on different web-browsers. Since Selenium is open-source, there is no licensing cost involved, which is a major advantage over other testing tools. Selenium is not just a single tool but a suite of software's, each catering to different testing needs of an organization.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 16

Advantages of Using Selenium for Automated Testing:1. Language and Framework Support:It supports all major languages like Java, Python, JavaScript, C#, Ruby, and Perl programming languages for software test automation. User can write your scripts in any of these programming languages and Selenium converts it into Selenium compatible codes in no time. 2. Multi-Browser Support:As per manual Counter, Chrome, Firefox, Safari, Internet Explorer, Opera, and Edge browsers are the most used browsers worldwide and Selenium script is compatible with all the mentioned browsers. User don’t need to rewrite scripts for every browser, just one script for all browsers. 3. Support across Various Operating Systems:Selenium is yet a highly portable tool that supports and can work across different operating systems like Windows, Linux, Mac OS, UNIX, etc. 4. Ease of Implementation:Selenium automation framework is very easy-to-use tool. Selenium provides a user-friendly interface that helps create and execute test scripts easily and effectively. 5. Reusability and Integrations:Selenium automation test suites are reusable and can be tested across multiple browsers and operating systems. 6. Flexibility:Test management is what which is very important in testing lifecycle. It becomes easier and more efficient with Selenium features like regrouping and refactoring of test cases. This helps developers and testers in quick changes to the code, reducing duplication, minimizing complications and improving maintainability. These features make Selenium more flexible and usable as compared to other automation testing tools and hence helps Selenium to keep an edge. 7. Parallel Test Execution and Faster Go-to-Market:The main aim of automated testing is to save time and efforts. With the help of Selenium Grid, user can execute multiple tests in parallel, hence reducing the test execution time. With the help of cloud-grids for cross-browser testing user can test across as many as hundreds of browsers in parallel using Selenium hence saving user time in multiples of hundreds.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 17

“TOSCA” is an automation tool for functional and regression testing of various software products. It also includes GUI, CLI (command line interface), integrated test management, and API. The tool was developed by TRICENTIS Technology & Consulting GmbH, the Austrian company. The tool is created in VB6, C#, and Java. It can be used by the testers who have no programming skills and knowledge. With the help of this tool, the test cases can be developed by drag & drop the modules and inputting the values for validations. Test cases can be created, modified and automated by non-technical users.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 18

Advantages of Using TOSCA for Automated Testing:1. Tricentis Tosca breaks the barriers that are experienced with traditional software testing tools with the help of the industry’s most innovative functional testing methodologies. 2. Leading companies such as UBS, Orange, Lexmark, Deutsche Bank, Starbucks, BMW, Allianz, Toyota, Whole Foods, and HBO attain more than 90 percent test automation rates. 3. It is recognized as the Industry Leader by top analysts. 4. It reduces regression testing to minutes from weeks. 5. With the help of model-based test automation, it maximizes maintainability and reuse. 6. User can obtain insights into the risk of user release candidates with the help of Tricentis Tosca. 7. User can achieve sustainable automation with the help of market-leading, proven methodology. 8. Tosca is a paid tool but it’s user-friendly. User need not write any scripts if user use Tosca. User should just scan the module and the scripts get populated automatically.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 19

HOW OBJECTIVES OF WESTERN POWER CAN BE SATISFIED WITH ABOVE TOOLS FUNCTIONAL TESTING SR NO.

REQUIREMENT

MODE OF TESTING

DESCRIPTION

1.

Integration testing

Manual+Automation

2.

System testing

Automation

3.

Regression testing

Automation

4.

Beta/Acceptance testing

Manual+Automation

Performed to expose defects in the interfaces and in the interactions between integrated components. Modules or components are tested individually in unit testing before integrating the components. System testing is a level of software testing where a complete and integrated software is tested. The purpose of this test is to evaluate the system’s compliance with the specified requirements. Regression Testing is nothing but a full or partial selection of already executed test cases which are re-executed to ensure existing functionalities work fine. Acceptance testing is a level of software testing where a system is tested for acceptability. The purpose of this test is to evaluate the system’s compliance with the business requirements and assess whether it is acceptable for delivery.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 20

NON-FUNCTIONAL TESTING SR NO.

REQUIREMENTS

1.

Performance testing

2.

Security testing

3.

Stress testing

4.

Compatibility testing

5.

Reliability testing

TIME Scheduled checks on periodic basis: During peak hours  After working hours  On weekends  On holidays

24*7 surveillance and monitoring

Scheduled checks on periodic basis: During peak hours  After working hours  On weekends  On holidays NA

Scheduled checks on periodic basis: During peak hours  After working hours  On weekends  On holidays

DESCRIPTION It is defined as a type of software testing to ensure software applications will perform well under their expected workload. A software application's performance like its response time, reliability, resource usage and scalability will automatically improve by reduction in defected. The goal of Performance Testing is not to find bugs but to eliminate performance bottlenecks. Security Testing is defined as a type of Software Testing that ensures software systems and applications are free from any vulnerabilities, threats, risks that may cause a big loss. Stress Testing is defined as a type of Software Testing that verified the stability & reliability of the system. This test mainly determines the system on its robustness and error handling under extremely heavy load conditions.

It is a type of Software testing to check whether software is capable of running on different hardware, operating systems, applications, network environments or Mobile devices. It checks whether the software can perform a failure-free operation for a specified period of time in a specified environment.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

Page | 21

Budget Analytics 1. SAP Lumira (Discovery Edition) - $185/month 2. Training (Internal Trainer) – $50 Testing 1. Selenium – Free 2. Tosca (SAAS)- $55k (7 to 10 Years) $25k (Customization) $25k (Cost of migration) $5k (Cost of training) Workforce S. No. 1 2 3 4 5

Designation Senior Test Manager Test Manager Test Analyst Junior Test Analysis Total

No. of Resource 2

Rate/month

Total/Month

$3000

$6000

4 7 37

$1700 $900 $470

$6800 $6300 $17390

50

$6070

$36490

Total Expenditure One Time Investment – $55k – 55.5k Monthly charges $37k

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

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Terms of Service Updated on: 23rd August 2019. Effective Date: 2nd September 2019. THIS IS AN AGREEMENT BETWEEN WESTERN POWER (hereinafter “You” or “Your”) AND ACCENTURE PVT LTD (hereinafter “Accenture”) GOVERNING YOURUSE OF ACCENTURE SUITE OF ONLINE BUSINESS PRODUCTIVITY AND COLLABORATION SOFTWARE.

"License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of these documents. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. "Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity. For the purposes of this definition, "control" means (i) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (ii) ownership of fifty percent (50%) or more of the outstanding shares, or (iii) beneficial ownership of such entity. "You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this License. "Source" form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files. "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below). "Derivative Works" shall mean any work, whether in Source or Object form, that is based on (or derived from) the Work and for which the editorial revisions, annotations, elaborations, or other modifications represent, as a whole, an original work of authorship. For the purposes of this License, Derivative Works shall not include works that remain separable from, or merely link (or bind by name) to the interfaces of, the Work and Derivative Works thereof. "Contribution" shall mean any work of authorship, including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf of the copyright owner. For the purposes of this definition, "submitted" means any Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

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form of electronic, verbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution." "Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work. 2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such Contributor that are necessarily infringed by their Contribution(s) alone or by combination of their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed. 4. Redistribution. You may reproduce and distribute copies of the Work or Derivative Works thereof in any medium, with or without modifications, and in Source or Object form, provided that you meet the following conditions: You must give any other recipients of the Work or Derivative Works a copy of this License; and You must cause any modified files to carry prominent notices stating that you changed the files; and You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and If the Work includes a "NOTICE" text file as part of its distribution, then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file, excluding those notices that do not pertain to any part of the Derivative Works, in at least one of the following places: within a NOTICE text file distributed as part of the Derivative Works; within the Source form or documentation, if provided along with the Derivative Works; or, within a display generated by the Derivative Works, if and wherever such third-party notices normally appear. The contents of the NOTICE file are for informational purposes only and do not modify the License. You may add your own Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

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attribution notices within Derivative Works that you distribute, alongside or as an addendum to the NOTICE text from the Work, provided that such additional attribution notices cannot be construed as modifying the License. You may add your own copyright statement to your modifications and may provide additional or different license terms and conditions for use, reproduction, or distribution of your modifications, or for any such Derivative Works as a whole, provided your use, reproduction, and distribution of the Work otherwise complies with the conditions stated in this License. 5. Submission of Contributions. Unless you explicitly state otherwise, any Contribution intentionally submitted for inclusion in the Work by you to the Licensor shall be under the terms and conditions of this License, without any additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file. 7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8. Limitation of Liability. In no event and under no legal theory, whether in tort (including negligence), contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent acts) or agreed to in writing, shall any Contributor be liable to You for damages, including any direct, indirect, special, incidental, or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work (including but not limited to damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, you may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your accepting any such warranty or additional liability.

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

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END OF TERMS AND CONDITIONS: If you have any questions or concerns regarding this Agreement, please contact us at [email protected]

-------------------------------------------------------------------------------------------------------------------Authorized Signatory ---------------------------------------------------------------------------------------------------------------------Signature: M/s Western Power

Signature: M/s Accenture

_________________ Name : Alex Martin Designation : Manager, Sales

________________ Name : John Lucas Designation : Manager, Operations

-----------------------------------------------------------------------------------------------------------------

Accenture Services Pvt. Ltd. Level 3, 5 Mill Street, Perth, WA Perth, Australia, 6000

Registered Office: Accenture Sydney International House, 3 Sussex Street, Barangaroo, Sydney, Australia, 2000

Fax: +61 8 9367 1903 Phone: +61 8 6216 5800

Fax: +61 3 9663 3001 Phone: +61 3 9838 7000

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