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PRINCE2® PROCESS MODEL
CORPORATE OR PROGRAMME MANAGEMENT
Initiation notification
DIRECTION
Directing a Project
Capture previous lessons Prepare the outline Business Case
Project Brief Request to initiate a project
Authority to initiate the project
Authorize a Stage or Exception Plan
Authorize the project
Starting Up a Project Appoint the Executive and the Project Manager
Follow on action recommendations
Stage authorization
MANAGEMENT
Plan the initiation stage
CREATE - PID - Risk Management Strategy - Quality Management Strategy - Configuration Management Strategy - Communication Management Strategy - Project controls - Project Plan - Tailoring of PRINCE2 - Risk Register - Quality Register - Configuration Item Records - Issue Register - Benefits Review Plan
Exception Plan approved
CREATE - Project Brief - Outline Business Case - Initiation Stage Plan - Lessons Log - Daily Log
UPDATE: - Project definition - Business Case - Project approach - Project Management Team Structure - Role descriptions - Daily log - Lessons Log
DELIVERY
An activity
Exception raised
PID
Project Manager request for advice
Managing a Stage Boundary Stage boundary approaching
Plan the next stage Produce an Exception Plan Update the Project Plan Update the Business Case Report stage end
Stage boundary approaching
PID
Updated Business Case
Project Board request for advice
Lessons Report Recommendation project closure
New issue
UPDATE - PID - Business Case - Configuration Item Records - Risk Register - Issue Register - Quality Register - Project Plan - Benefits Review Plan
Closing a Project Prepare planned closure Prepare premature closure Hand over products Evaluate the project Recommend project closure
CREATE - (next) Stage Plan - Product Descriptions - End Stage Report - Lessons Report - Follow-on action recommendations - Exception Plan
Project end approaching
UPDATE- Quality Register - Configuration Item Record(s) - Team Plan - Checkpoint Report CREATE - Team Plan - Checkpoint Report APPROVE - Work Package
SUBMIT - new issue - new risk
Authority to deliver a Work Package
CREATE - Work Packages - Highlight Report - Issue Report - Exception Report
Capture and examine issues and risks Review the stage status
UPDATE: - Stage Plan (current stage) - Configuration Item Records - Risk Register - Issue Register
Take corrective action Escalate issues and risks Report highlights
- Quality Register - Work Package - Lessons Log - Issue Report - Daily Log
New risk New issue
Managing Product Delivery Accept a Work Package
CREATE - Lessons Report - End Project Report - Follow on action recommendations - Draft project closure notification - Additional work estimates UPDATE - PID - Business Case - Project Plan - Issue Register - Configuration Item Records - Benefits Review Plan CLOSED - Risk Register - Issue Register - Quality Register - Daily Log - Lessons Log OBTAIN: - Acceptance Record
Authorize Work Packages Review Work Package status Receive completed Work Packages
OBTAIN - Approval records PRINCE2® is a registered trade mark of AXELOS. Reproduced under licence of AXELOS. (R) 2013-2015, Forsa Advies. All rights reserved. QRC-UK 1.3
Prepare the Risk Management Strategy Prepare the Quality Management Strategy Prepare the Configuration Management Strategy Prepare the Communication Management Strategy Set up the project controls Create the Project Plan Refine the Business Case Assemble the Project Initiation Documentation
Benefits reviewplan
Controlling a Stage
Management products that need to be updated, approved, obtained or submitted
An event or decision triggering another process or to inform corporate or programme management
Lessons log
Request to approve next Stage Plan
Initiating a Project
APPROVE - End Project Report - Business Case - Benefits Review Plan - Lessons Report - Follow-on action recommendations
Draft project closure notification
Premature closure
Issue Report
End Stage Report (current stage)
Request to deliver a project
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Draft project closure notification
Stage Plan (next stage)
Benefitsreviewplan
Highlight Report Exception Report
Benefits Review Plan
Request to approve Exception Plan
Legenda
Newly created products
Exception Plan request
Exception Plan
Lessons Log PID
Authorize project closure
Give ad hoc direction
Design and appoint the project management team Select the project approach and assemble the Project Brief
Closure notification
Project Board request for advice Authorize initiation
Initiation Stage Plan
Corporate advice and decisions
Project authorization
Execute a Work Package
Deliver a Work Package
Completed Work Package
7 Themes
: describe aspects of projectmanagement that must be addressed continually by the Project Manager
BUSINESS CASE
ORGANIZATION
PLANS
The development path of the Business Case
Verify outline Business Case
Final delivery stage
Subsequent delivery stage(s)
Verify detailed Business Case
Confirm Benefits
Post-project
Verify updated Business Case
Design the plan
PROJECT BOARD Executive
Senior User
Senior Supplier Change Authority
Write the Project Product Descripion
Project Manager
Business, User and Supplier Project Assurance
Create the product decomposition structure
Project Support Team Manager Team members
Develop Business Case
Maintain Business Case
Lines of support/advice = from the customer
figure 5.3
figure 4.2
Create the product flow diagram Identify activities and dependencies
= from the supplier
Clear and unambigious expression of a risk Risk cause May result in
figure 8.4
Product Descriptions
PRINCE2 product based planning technique
Quality criteria and tolerances Quality methods
Threat responses
Opportunity responses
Quality responsibilities
Avoid
Exploit
Reduce (probability and/or impact) Fallback (reduces impact only) Transfer (reduces impact only, and often only the financial impact)
Enhance
Product Quality Control
Quality and approval records
Project level tolerances
Stage level tolerances
Work Package level tolerances
Product level tolerances
+/- amounts of time on target completion dates
Project Plan
Stage Plan
Work Package
NA
COSTS
Project Plan
Stage Plan
Work Package
NA
Project Plan (note 1)
Stage Plan (note 1)
Work Package (note 1)
NA
Risk Management Strategy
Stage Plan (note 2)
Work Package (note 2)
NA
Project Product Description
NA (note 3)
NA (note 3)
Product Description
Business Case
NA
NA
NA
Tolerances areas TIME
+/- amounts of planned budget SCOPE
Reject
Permitted variation of the scope of a project solution, e.g. MoSCoW prioritization of requirements (Must have, Should have, Could have, Won’t have for now)
PROGRESS Advantage gained
The configuration management procedure typically comprises five core activities: • planning • identification • control • status accounting • verification and audit
Reduced costs/ time/risks
Impact of implementation
More benefits
Cost/duration of option
Etc.
Risk of option
Request for advice
Examine
Determine issue type
Assess impact on project objectives/ Business Case and project risk profile Check severity/ priority
Project progress/ exceptions
Request for advice/Exception Report
Propose
Decide
Identify options
Escalate if beyond delegated authority
Evaluatie options Recommend options
Specialist work aligned to technical stages PROJEC T
Management stage 1 Management stage 2 Management stage 3 Management stage 4
Approve, reject or defer recommended option
Daily Log or Issue Register/Issue Report
Stage tolerances
QUALITY
Take corrective action Update records and plans
Overall design
Work Package tolerances
Peripheral design
BENEFITS
Defining target benefits in terms of ranges, e.g. to achieve minimum cost savings of 5% per branch, with an average of 7% across all branches
Built facility Training syllabus
Project Manager Work Package progress/issues
Trained staff
Note 1 - the scope of a plan is defined by the set of products to be delivered. Scope tolerances (if used) should be in the form of a note on or reference to the product breakdown structure for the plan. Scope tolerance at the stage or Work Package level is of particular use if applying a time-bound iterative development method such as Agile
Commissioned facility
Team Manager figure 10.1
Detailed design
Stage progress/ exceptions
Implement
Limit on the aggregated value of threats (e.g. expected monetary value to remain less than 10% of the plan’s budget); and limit on any individual threat (e.g. any threat to operational service)
Defining quality targets in terms of ranges, e.g. a product that weighs 300 g +/- 10 g
Specification
Project Board
Project Board/Change Authority Capture
Corporate or programme management
figure 9.2
ISSUE AND CHANGE CONTROL PROCEDURE
RISK
DELEGATING TOLERANCE AND REPORTING ACTUAL AND FORECAST PROGRESS
Project tolerances
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The six tolerance areas by level
figure 8.4
CHANGE
Log Register
PRINCE2® is a registered trade mark of AXELOS. Reproduced under licence of AXELOS. © 2013-2015, Forsa Advies. All rights reserved.
Share Accept
Accceptance records
Determine severity/priority
s As
Risk response categories
Quality Register PRINCE2 quality review technique
Risk effect
Which may effect
figure 7.2 en figure 7.3
Communicate
Risk event
n Pla
Quality components
Quality Management Strategy
Project Product Description
Document the plan
Note 2 - more specific stage level risk tolerances may be set by the Project Board when authorizing a stage or by the Project Manager when commissioning Work Packages, especially from external suppliers Note 3 - quality tolerances are not summarily defined at the stage or Work Package level but are defined per Product Description within the scope or the plan
figure 10.4
tabel 10.1
design: Noinoloi en Loek Weijts
Acceptance criteria Quality Planning
figure 8.2
Id
tify en
Customer’s quality expectations
Prepare the schedule
nt me le
es
Project response
The risk management procedure
Im p
RISK From customer
figure 9.1
= within the project management team
For Team Plan Stage Plan Project Plan
Write the Product Descriptions
Prepare estimates
QUALITY
figure 6.1
Project Assurance responsibility
Lines of authority
Created in Starting Up a Project and only to be used at project level
Identify and analyse the products
Analyse the risks
Initiation Stage
Pre-project
Confirm Benefits
PROJEC T MANAGEMENT TEAM
Confirm Benefits
The PRINCE2 approach to plans
Corporate or programme management