Grandstream Academy [PDF]

Zitiervorschau

00:35:35 1. UCM core is based on Asterisk 13 TRUE

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FALSE

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2. USB port and SD slot available in UCM series can be used to BACKUP & RESTORE CDR & CALL RECORDING STORAGE VOICEMAILS AND FAXES STORAGE ALL ABOVE ANSWERS.

3. Which of the following UCM models is rack mountable. UCM6202 UCM6204 UCM6208

4. "Administrator" account can only be created by "Super Admin". TRUE FALSE

5. Zero Con g can provision more than just SIP account information

TRUE

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FALSE

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6. Which method is not used by UCM Zero Con g in the discovery process? 

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SNMP PING

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ARP SIP MESSAGE

7. Call park allows users to place the call on hold, so it can be answered from another phone TRUE FALSE

8. DND Whitelist speci es which extensions/numbers can reach you when DND is enabled. TRUE FALSE

9. Multiple mode allows UCM to switch from one inbound route to another one based on time condition TRUE FALSE

10. Customized music on hold can be

UPLOADED THROUGH WEBUI

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RECORDED THROUGH AN EXTENSION BOTH ANSWERS ABOVE

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NONE OF THEM

11. Outbound route can be secured by

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PASSWORD FILTER ON SOURCE CALLER ID PERMISSIONS ALL ABOVE ANSWERS

12. UCM models allows callers to know where exactly in the queue they are currently at (their position in the queue). TRUE FALSE

13. Auto-Record is supported on Ring group. TRUE FALSE

14. SIP Presence feature allows users to monitor service status of other extensions TRUE FALSE

15. Users has the ability to upload to the UCM an audio le to be the welcome prompt when callers call into the call queue.

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TRUE FALSE

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16. Pickup group uses following method to pick up an incoming call

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HTTP SOAP FEATURE CODE CALLING THE RINGING EXTENSION

17. Check the correct statement describing when call completion considers an extension as available IF EXTENSION B REJECTED THE CALL OR THE CALL WENT TO TIMEOUT WHEN BEING CALLED, EXTENSION B IS CONSIDERED AS AVAILABLE AFTER A NEW CALL IS COMPLETED EXTENSION B NOTIFY THE UCM WITH A CODE THAT IT BECOME AVAILABLE EXTENSION B IS CONSIDERED AVAILABLE AFTER A CONFIGURATION TIME FROM THE LAST UNANSWERED CALL. EXTENSION B IS CONSIDERED AVAILABLE AFTER DISABLING DND

18. IVR can route calls to EXTENSIONS DEPARTMENTS OPERATOR ALL ABOVE ANSWERS

19. Conference scheduling can synchronize with

GOOGLE CALENDAR

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MICROSOFT CALENDAR ANY CALENDAR

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20. How many members can be included in a pickup group? 50

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100 150 200

21. QueueMetrics Integration is supported by UCM models. TRUE FALSE

22. UCM uses following web service access protocol to communicate with 3rd party CRM systems SOAP REST BOTH ABOVE ANSWERS NONE OF THEM

23. Asterisk Manager Interface (AMI) allows user to

CONNECT TO ASTERISK INSTANCE AND READ EVENTS

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CONNECT TO ASTERISK INSTANCE AND WRITE CONFIG BOTH ABOVE ANSWERS

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24. Select from the following PMS systems the one that UCM o ers integration with: FINISH HSC MITEL BOTH OF ABOVE ANSWERS NONE OF THEM

25. Data in external storage devices are synced during HA100 Switchovers. TRUE FALSE

26. When HA100 performs system switching from primary to secondary UCM6510, active calls that were cut o during this operation can be recovered. TRUE FALSE

27. HA100 can be used to:

BACKUP AND RESTORE CONFIGURATION

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SYNC CONFIGURATION BOTH ANSWERS ABOVE

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NONE OF ABOVE ANSWERS

28. GDMS is based on Amazon Web Services.

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TRUE FALSE

29. Users can con gure devices from GDMS through API. TRUE FALSE

30. Users can schedule restoring devices to factory reset from GDMS in a speci c time. TRUE FALSE

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