A Drill Sergeant at First [PDF]

Zitiervorschau

A DRILL SERGEANT AT FIRST Presented By: Mustafa Ahmed Paul Roll #: RMBA-FAL12-005 Presented To: Sir Mujahid Hussain Date: 24/04/15

Summary

• Mark Young is the head of the painting department in a large hospital • He took a newly created position at the hospital • Mark did a 4-month analysis of the direct and indirect costs of painting services • He completely reorganized the department

Summary

• When he started his new job he was “all task” • He needed to be strict about getting painters to do a good job • Mark relaxed his style and became less demanding • He delegated some responsibilities to two team leaders

Summary

• Mark is very proud of his department • He likes to see the glint in their eyes • The painting department is the most productive department because of Mark’s leadership • Painting services received a customer rating of 92%

Q&A Q1: From the style perspective, how would you describe Mark’s leadership? – At the start, Mark was task oriented – As time passed he took on a team approach

Q2: How did his style change over time? – Mark started with a militaristic outlook – After he got things moving in the right direction, he created a team approach

Q&A Q3: In general, do you think he is more task oriented or relationship oriented? –At the start, he was task oriented –As time passed, he became relationship oriented

Q4: What score do you think he would get on the Blake and Mouton’s grid? –At the start of his career, I would have rated him an 8-2, now he’s more of a 6-5

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